Jay and Cody did a great job on the grout project of our bathroom floors. They look brand new!…read more Both Jay and Cody were punctual, which we appreciate. When Cody left, everything was neat and clean--we had no additional cleanup to do. We are very pleased with the grout work and would highy recommend them.

Sir Grout was great customer service from the first initial phone call! The first rep to come out…read moreand give an estimate was very easy to work with and listened to what my expectations were! The service tech was prompt, informative, and extremely clean! The only thing I will say negative is the payment process. Please when sending a confirmation of the appointment you explain that payment is paid to the service tech. I know it's written in fine print in the contract but an easy find reminder would have been great! Overall our experience was great! Thank sir grout for making the bathrooms look new.

You can trust Herb to get the job done! If you need something done he will make it happen.read more

From the owner: Hi everyone, I am from the Hays area outside of Pittsburgh,…read morePennsylvania. I have starting a new, exciting business that can and will save all of you people with grout, stone, ceramic tile, and marble in your homes tons of money and headaches. I will be offering a chemical free solution to cleaning your grout, stone and ceramic floors, showers and counter tops with nothing more than steam. Our state of the art vapor steam cleaning system utilize extremely high temperature, (295ºF + internal water temperature with 240ºF - 270ºF at the steam nozzle tip) under regulated high pressure to clean and sanitize almost any surface faster and easier. Steam vapor is approx. 94% dry at the surface contact (hence the often seen term "dry" steam vapor cleaner) making the final wipe off of any cleaned surface easy and quick. Steam vapor cleaning is perfect for the controlled environment where contamination, particulate removal, bacteria reduction and sanitation are critical and the reduction or elimina

He was vry nice, timely, polite, caring about your home- booties on to protect your floor!read more

Professional, prompt and did an amazing job on my area rug. Also reasonably priced. Highly…read morerecommend!

Really great result that we did not expect. Grout was quite dark…read moreand other cleaning techniques failed to revive. This did the trick and brought back the off-white grout lines that we had when the floor was new. Well worth the quite reasonable cost. Very diligent employees!

I had my shower cleaned a few months ago. I followed the instructions and did not use the shower…read moreeven for a few extra days later (10 days). After 2 weeks, the grout started to come off and have called and left 8 messages since December and not a return call or text or anything. Now the grout has spread throughout the shower coming off. MIKE A......I just saw your review too and looks like this may be happening to many others which is why he won't return any calls. I'd say call Better Business Bureau-----that's my plan now since Brad refuses to get back to me to correct the issue as any good business would do. Tina R.

Have used them several times, both in Pittsburgh and in Florida, and always have been more than…read moresatisfied. Efficient, pleasant and they do good work. And the carpets dry so much faster than with other services.

Extremely pleased with this service. They showed up on time. The carpets turned out great and the…read moredry time was very fast. I highly recommend!

We had our shower re grouted and The Grout Medic did an outstanding job. They arrived right on time…read moreas scheduled, were very professional, left everything super clean and their work was impecable! I highly recommend this company and the price was the best of 3 estimates I got.

Save yourself the headache and go somewhere else. My…read morehusband and I own a historic home in Beaver. When we moved in, we knew that we needed to renovate a bathroom. We hired a contractor (licensed with the PA attorney general's office and insured) He messed up the grout in the tub/ shower surround. He admitted that he added water after it was mixed so it never cured properly. Enters The Grout Medic. Beth Macabobby, the owner came out fairly quickly (within two weeks) to give me a quote. It was 849 to remove all of the grout and redo it. She told me that there is always a chance of small chips to the edges of the tiles with removal. I wasn't happy to hear this, this was brand new tile, but what else could I do. I just asked the guys to be as careful as they could be. They took 2 months to get me on the schedule. When the techs arrived, they worked for 2 days removing the grout. They were courteous and as clean as you can be with grout dust everywhere. After the 2 day, they still weren't done even though they said the job would be complete. In fact, the grout was only about 70% removed. The techs told me that they weren't sure when they would be back and that I had to talk to the office. The office called after 3 days and said that they could come back in a month. A month??? Seriously? I waited two months to get you guys out here!!! I had family coming to town that weekend so I asked that they move the schedule around to finish my job within the week and they did. Then, My grandfather had a fall and I was called out of town. My husband was home for the scheduled days to complete the work. The guys came as promised and completed the job. There were about a dozen chips on my new tile, but I knew that was possible. My complaint was about a tile that was completely fractured. They told my husband that they had to collect payment before leaving and that it would be an extra 3% if he used a credit card so he wrote them a check that was cashed the very next day. I contacted the owner via email and called the office several times. I sent pictures of the damage and this is the response that I got after 2 weeks: I'm sorry thought we responded to your email. In regards to the chipping/scratching of tile during regrout we state in several places the we assume no liability. As for the one that you said is fractured that could actually be scratched. Taking grout out is a tedious job as you can tell by the amount of time it took us and the chipping can happen. Regards, Beth Macabobby The Grout Medic 11333 South Ave. North Lima, OH 44452 thegroutmedic.macabobby@aol.com 724.651.1001 330.707.1597 Yes, chipping can happen, but what about the fracture??? I called the office again and was told that they would sent someone out next week. Then, today, I got another call saying that they thought that I was a different customer and that no one would be coming next week. They would sent someone out to look at it, but they weren't sure when. Awesome I know this game. How are these people so busy??? I'm posting the pictures that I sent to them. You decide if it is a fracture or a scratch. What a scam. What a nightmare! I have contacted their corporate office. I'll update my post if and when I hear back. I won't hold my breath. 6/18/16 update: 2 calls in to the corporate office. One week has passed with no response. The owner of this branch, Beth Macabobby, sent me an email saying that they would send a tech out to take a look, but she wasn't sure when. She said that the office would call to schedule with me which hasn't happened.

Excellent service, excellent quality and excellent price. I would definitely recommend Steve. My…read morecarpenters look brand new!!

Steve was great. Our carpet s 26 years old and was very stained. He did a great job and it looked…read more100 x better when he was done. He is very reasonably priced. We will definitely use him again.

We had an iron driveway fence that was desperately in need of replacement. We contacted Penn…read moreFencing of Butler to give us an estimate for a similar replacement. It wasn't going to be a big job, only about 56' of ornamental fencing and Penn Fencing scheduled our Estimator, Charlie to visit a few days after calling them in early March. We received the Estimate a few days later and the pricing was comparable to the other quotes we gathered. Penn Fencing came recommended to us by 3WS's Johnny Hartwell and we went with his advice and selected them for the work. It has only taken five (5) weeks for the materials to arrive and the install to be scheduled. Kevin and his two (2) man crew arrived promptly at 8:30am, to do the work and they were finished in about 90 minutes. No mess, no inconvenience, and they disposed of our old fencing for us. The fence looks great! I did have to go back and tighten a few screws, but it wasn't a big deal. We are very pleased with the job they did and would recommend them for your project.

Shower up 20 minutes late. Very rude, cocky, attitude. Made me feel like I didn't know what I was…read moretalking about. A complete asshole. DO NOT BOTHER WITH THIS BUSINESS.