Got good advice, which is what I was looking for as equipment is same and priced similar to other…read moreoutlets. Challenge is that installation costs were outrageous, and had some issues. Had to run 4 speaker wires from controller in unfinished basement to the kitchen, which was being renovated and installer told he could cut holes anywhere as needed. Young inexperienced wire puller could not tell me best locations for speakers and ran into issues, so called in Supervisor, who I nearly kicked out of my home for being so rude as I messed up his schedule and he was told the ceiling was open. So we go things wired and when ceiling was repaired 2 gents came in to install the gear. They left a couple of greasy thumb prints on my new ceiling, and didn't have the proper tool to full cut out one speaker hole, which which my contractor completed. I don't begrudge folks making money, but for the few hours of installation effort, I paid just under $1,000 for a simple, non-complex job. And SAV does not take a cut of that I'm told, so contractors are being paid crazy amounts. Should have negotiated this on a per hour basis, perhaps you can.....

What I like about this store is the spaces set up with their TVs and surround sound. I could sit…read morethere all day and watch several TVs! They've got HUGE screens! One room is set up with a sample of a family entertainment centre, complete with easy-boy chairs, and looks just like what you'd want the movies to be - so comfortable. One set of seats even rumbles and shakes when the movie is showing a bumpy road! Ok, maybe this is a bit over the top for most of us, me included! But can you imagine watching the Olympics here?!! They do sell stereo equipment, but I think their TV selection is their big movers and shakers. Very impressive! I bought a gift certificate there. Very convenient!

On April 9, I used their introductory offer of 10% anything to order a Denon receiver. I was…read morepromptly told they would be packing it up and delivering it. By April 25, still no receiver - so I sent an email off to them. I was told that they had just received their shipment in from Denon and that the order would be processed shortly. By May 9 - one month after the initial order, I sent another email asking about the status of the order. From that point on, I have been ghosted. No contact from them at all. Needless to say - I cannot recommend them ... be aware.

From the owner: Welcome to CapitalSound.ca, where we take pride in being your ultimate destination for home theater…read moredesign, home automation, and whole home audio solutions. With our unmatched expertise and dedication to customer satisfaction, we are committed to delivering an unparalleled entertainment experience tailored to your unique preferences. 1. Home Theater Design: Crafting Immersive Spaces Our team of skilled professionals specializes in designing and creating immersive home theater spaces. Whether you seek a cozy cinema room for family movie nights or a high-end private theater for a cinematic escape, we meticulously craft spaces that deliver outstanding audio-visual experiences. From optimizing room acoustics to selecting top-notch audio equipment and projection systems, we leave no stone unturned in bringing your dream theater to life. 2. Home Automation: Embrace Smart Living 3. Whole Home Audio: Music Throughout Your Space 4. Largest Stocked Selection: Top Brands at Your Fingertips 5. Personalized Service: Your Vision, Our Priority 6. Impeccable Craftsmanship: Attention to Detail Matters

Great selection of new records + vintage ones in good condition too. Grabbed a Grimes album and had…read moreto resist spending more. Was considering getting a record player and the employee was super helpful and knowledgeable. Didn't feel like he was trying to upsell, instead you could tell he genuinely loved music. Will definitely be visiting again!

From the owner: Vinyls, Casette Tapes, 45s, Audio Equipment (Turntables, Amps, Speakers, Record Players, Decks, &…read moreMore), Music Merchandise and Memorabilia, Art & More! New & Used vinyls. Vinyl Nights | Every month: enjoy a night of our dj spinning classics, pints, food, pinball, and a Midnight Madness Sale where your entire purchase is tax-free. DJ Services | Book Baked Goods DJ for your Ottawa events! We handle all the equipment, set-up and take down. Just let us know when, where, and what music is your vibe.

Couldn't be more happy. I've been working with the AudioShop through both the Bank Street and the…read moreKanata Locations for nearly 10 years for all my home entertainment systems. Always very knowledgeable, helpful and patient. Very happy customer and I will continue to recommend them to anyone looking for either a custom home system or out of the box solution.

Absolutely horrible. Went in with a colleague to look at Amps - the guy there tried selling me a…read moredigital one when I specifically asked for a non-digital one & then proceeded to barrage me for looking online and not supporting the local dealer. He continued to make disparaging comments and had a very aggressive & negative body language. Customer beware!

This store is great for browsing or for gift searches for the nerd / sci-fi / superhero fan…read more The store has a lot of options to choose from. The owner REALLY knows his stuff. I am not well versed in most of the stuff. We took a personal tour of the store to show me everything he had related to the one topic I said I was looking for as a gift. He's got a lot of good ideas and seems like he can also order anything he may not have at the time. Note he also runs a website which I'm pretty sure has a wishlist feature, so check this out as well! I'm really happy this store came to the mall. It's a great shopping store. He also had a cute tie-in for the kids with the mall Santa over the holidays. Nice to have the community feel back in the mall. 4 star only because I think some overall customer comforts like music and curb appeal would really do a lot to draw people in. Also the boxes along the back make me feel like they could pick up and leave at any time, but that's clearly not the case as they've been here a while now.

Although a bit on the tiny side the owner is very knowledgeable in his overall inventory and…read moreinventory possibilities. If there is some sci-fi/comic/anime/horror collectible or pretty much any other element of nerd/geek culture that you are interested in for your collection he seems capable and ready to get it for you. As, I said the in store set up is a bit on the tiny side though and things aren't necessarily easy to find as much of his inventory is in boxes you cannot get to or in the manufacturer shipping boxes that although are labeled (often with b&w graphics) they don't really give the actual collectable proper justice. It is very much a store front for an online shop and much of what he carries are thins fans have already got their sights on from online reviews/previews. This works fine for those like me but my wife visited a few times looking for a gift for me only to leave empty handed because the statues and figures she was looking for were not displayed and since she didn't have anything specific she was looking for couldn't find anything.

Ordered a TV on discount. I tried The Source even though it had been a while since I ordered there…read more A day later, it was cancelled with no reasons. The product was still identified as available. Obviously the discount was no longer available. Very unreliable and unprofessional. Last time I shop at The Source.

Most Source locations treat you like a commission piggy bank who will help you as long as there is…read morea chance you might activate a cell phone plan or get home services only to abandon you once it's clear that isn't the case or badger you until you let them give their speech. All I need to say about the Merivale location is that, much like the community atmosphere and attitude of the mall it is located in, this team treats you like a person. They help anyway they can and if it turns into a sale, great. If not, oh well maybe next time. And trust me there will be a next time, you will buy from here and when you do actually need a cell phone or home services this will be the first place you think of.