I visited this lovely shop yesterday. I went with my young niece, who knows how to act in a shop with very delicate pieces. The owners were very friendly even gave my niece a box of smarties. I have read the other reviews from people with young children, this is not a toy store !!! My niece was respectful,she looks with her eyes. Too often, I find young children grabbing at items and damaging them. Remember, this how these people make a living. This shop has lots and lots of beautiful gift items and I will be back. read more

Surprised my Chrisrmas obsessed 10 year old with a trip to this store. She was so excited, grinning ear to ear. I asked her to pose for a pic to show my family but the employee who had been watching us stopped me and said we don't allow photos. I said "oh I'm sorry, I was only taking a photo of my child because she was so excited to be here. Did you want us to leave the store? " He said no take the photo quickly and he stood over my shoulder to watch. At this point, the mood was ruined and we the walked around store stunned as we were watched very closely the entire time. My happy child then asked to leave. We had planned on spending her birthday money. What a shame. Reading reviews I see our experience was not a one off. Avoid this place. Not worth the hype. I just want to add that I support the owner's right to not have photos or filming of merchandise in the store. It was his unfriendly abrupt demeaner that made me leave this review. He ruined what could have been a positive shopping experience. My child is older and was well behaved, not touching anything. read more

came here with high hopes nothing but a bunch of overpriced junk for example a tiny gin bottle Christmas ornament for 40 dollars in what right might would charge 40 fuckin dollars and it's tiny no more than 35 square feet across don't come here just stick with Michaels read more

This is a great independent business. They have been in business a long time and have some very unique gifts. I have always found the owners super friendly but it is not a store for young children. The aisles are narrow and there are tons of lovely breakable things within grabbing distance. A stroller would be hard to manoeuvre. I really hope they survive Covid! read more

Help support this local business they are "Covid Open" you can see in through the windows and simply the best "fun, cheeky and unique gifts " that no big box can deliver -excuse the "pun" read more

Just in response to the 1-star reviewer below, Laney. Perhaps you don't know how expensive the stuff in that store really is as it's imported from Germany and is not 'made in china'. What happens if your children were to pick up a $30 ornament and drop it on the floor - I'm sure you'd claim it was an 'accident and they're only children'. So I can understand why this man would want you to keep a close eye, as the aisles are tight and everything in that store is pretty much valuable and breakable. I went to the store the other day and of course I will give this store a good rating. They have beautiful one of a kind ornaments and decoration and I found the staff very helpful. If you're looking for a special gift, this is the place to be. read more

After years of ritually spending over $100 each Christmas on ornaments and gifts, we no longer frequent this place due to the nastiness of the owner. One what will be our last ever visit, we went to take a picture with a phone of an ornament and were asked not to by the owner. I obliged, but my wife, who did not see this exchange, asked what was going on. When I told her she said something to the effect of their being no sign to indicate this. The owner then accused her of saying something rude to him, which she did NOT do, and kicked us out! On top of it all, we were the only customers in the store. It was very disappointing and he wouldn't hear otherwise from us, even when I explained how much business we had given him over the years. I discourage anyone reading this to not give this unpleasant man your business, especially given the joyous nature of the product sold in the store. read more

This is a great shop. Its "new" location on Jarvis St. is a bit smaller than its previous Front St. location, but I could still spend an hour in here looking through all the cool little gift items and trinkets and Christmas stuff and the CARDS! Some of the cards are soooo funny. This is definately a store worth checking out. read more

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What a surprise that the bad reviews are either from people with kids and strollers who think the rest of the world has to accommodate them or people who can't see perceive anything without taking a picture of it. No, I guess this store isn't for you. It's for nice people. read more

The store itself is super cute but the man running the store is incredibly rude. I popped in with my friend for her birthday to look at the ornaments. I took my phone out to take a picture of the cute things they had in the store and the man behind the counter scolded me and my friend and said we couldn't film in the store. For a shop based around Christmas this man certainly is a Scrooge read more

I went to see this shop and I was not disappointed. It was amazing and the gentleman that served me was very polite and friendly. I will definitely be back. read more

Firstly let me say, I love leaving positive reviews, but in this case I had to post my horrible experience. My husband, my children, and myself were visiting Toronto from the US and happened upon this lovely little store across from the St.lawrence market. It looked lovely and inviting and we like to collect Christmas tree ornaments so we stepped inside. Apparently our two children ages 5 & 7 were too much for the shopkeepers to handle. Our children were well behaved and curious and began playing with a few of the toys (a set of chattering teeth) just as my daughter picked up and hugged a stuffed bear the shopkeeper became irate. He asked us to leave immediately. I asked him if he was serious And he and the other shopkeeper began to mock us. They said they'd heard me tell my son I wouldn't buy him anything more than $5 and they said they didn't need us in their store. One of the men then said we should go back to America and shop at Walmart. When the other man realized we were Americans he said, "ugh. You're Americans? Go back to your malls!" We left the store in utter & complete shock with my five year old daughter sobbing. We never once raised our voices, we didn't break anything, & we weren't rude. I have never experienced treatment like this in all my life. I'm still in shock. Upon further research, they have a number of similar & awful reviews on online sites. I don't know what horrible lives these men have that make them treat people this way, but I kind of feel bad for them. Don't shop here. And as a side note, all the stuff is junk and outrageously priced... if you go to the bottom of there yelp page you can read unlisted reviews and you'll read of a very similar experience one woman had to what happened to us. read more

Flatiron's Christmas Market - That man in the store is one of the men who said horrible things to us. - Arts & Crafts Near Me - Toronto, Ontario

Staff was pretentious and rude - I literally had something in my hand to purchase but I put it down and walked out.

These guys are the best. They were both sonfun to chat with! We could spend hours in their tiny store, so much fun stuff. Definitely a new annual stop for us!! read more

The collection of items was very interesting. I got a very memorable Xmas decor and a toy for the dog. The staff was friendly.

I remember how much I enjoyed browsing in this store when it was in its original and bigger location on Front Street. I was sad to see when it closed, but happy when it re-opened in its new location. I think, it's a wonderful store which carries unique items be it souvenirs, trinkets, cards and of course, those beautiful hand-made wooden Christmas decorations, which are expensive, because they are NOT "Made in China". I always find the staff courteous, helpful and professional. read more

I would have to agree with the several other posters who say that the shop has cute things, but the man who runs it is incredibly rude. I've eyed the shop wanting to go in several times, but it doesn't open until late and today was the first time I passed and it was open for my business. I walk in pushing my 4-year-old in a stroller and instead of being greeted with a "Hello, as you can see the aisles are quite tight and your stroller won't fit down the aisles, would you mind parking it here," He barked, "You can't take the stroller down the aisles." Ok, no problem. My child was sitting patiently out of the way while I was still looking and the man then says, "Can I move him, he's in the way." I said, "No thanks, that's OK" and just headed for the door as it was clear our business was not wanted. And he says, "That's a lot of attitude you've got there, girlfriend." I have never been so shocked by the rudeness of business operator, but by the looks of other reviews that seems to be their standard operating procedure. read more

I never write reviews. In fact, I never had a YELP account before today, however, in the interest of public safety I felt it necessary to share my experience as a warning to other women and mothers who may consider shopping in this store. On Thursday, July 23d 2015, I wandered into Flatirons (Jarvis St. near St. Lawrence market) to browse while I was out for a walk with my 3 month old baby. Upon entering the store, my stroller wheel came in contact with a metal floor display. The display was not harmed and no merchandise was damaged, however, it was clear my stroller was not going to fit into the store. Obviously annoyed with me, the store clerk advised that I leave my stroller at the front of the store with him while I browse. I opted instead to exit the store. This exchange happened over the course of about 30 seconds and I barely said two words to this man. For some inexplicable reason, he became irate and called me a f****** b**** as I was leaving. He then proceeded to exit the store and chase me down the sidewalk screaming insults. He was infuriated that I refused his offer to watch my baby while I shopped and said "I was trying to help you, you entitled b****". His behaviour was so bad that a number of kind bystanders stopped to assist me and my baby. I have never experienced anything like this in my life. His reaction was so disproportionate to the incident. I have no idea what set him off. I am sharing this story to warn other women - especially women with children - that this man has no qualms about verbally abusing a complete stranger, which makes me wonder what else he may be capable of. I didn't even do anything - imagine if a child accidentally broke some merchandise or something. To be clear, this man never verbally threatened violence, nor did he come in physical contact with me, however, he was screaming at me and insulting me while essentially chasing be down the sidewalk - all in the presence of my 3 month old baby - over a complete non-issue. I felt threatened and intimidated. I fear that under different circumstances, this man could be capable of reacting violently. This man is ok with verbally berating women. For me, that is reason enough to boycott the store. I also wanted to warn others as I would hate for another woman or mother to experience what I experienced, or god forbid, something worse. It's a shame because the store looks so friendly and welcoming from the outside, which is what inspired me to enter in the first place. Although I have never set foot into the store prior the above mentioned date, I always believed that it was a nice addition to the neighbourhood. Too bad they have that type of person working there. read more