Beware of this shop. Took my car for alignment no sensor light on. When the car was out of alignment all speed sensor light were on. Owner claims it was already broking when it was taking to shop not true! Took the vehicle to the dealer and the dealer inform me the speed sensor was torned of when the alignment was done there was no way possible it could have been damaged on the road other than being pulled of. Stay away from this shop deceptive practice. read more

Quick response and wonderful customer service. They came to my aide and changed my tire out.

No time management. Waited 2 hrs to get 4 tires put on while customers who came after me where serviced first. Waste of time and no customer service. read more

*****SCAMHOUSE TIRES BEWARE!!!! Watch out!!! Paid for 4 sets Pirelli all season tires but they installed a cheaper set of summer tires--was smart enough to check and called them out. Horrible customer service!!! Always scheming!!! Will never go there again!!!!! One star for the underpaid workers. read more

The service is great and get my tired order by phone and get in the next day with my wheel alignment done within an hour. Staffs are very pleasant. read more

Honestly everything was going great until I went to get my two back tires replaced with used tires and half way through the process I realized they were switching my tires with completely different tires that didn't match and when I told the owner to stop and that I'll go to another store he was hesitant and charged me extra for both tires and the labor despite the fact that he didn't let me know he didn't have the right tires before starting. After I confronted them they said it was our fault for not asking before they started. I never write reviews I just want people to know not to come here ( great workers, Money greedy owner ) read more

Very reliable, friendly and competent service. Always busy but that's because they are a great local service. Never usually a problem finding correct tire sizes in stock and additional services are reasonably priced. Focus on customer service is evident as well. They will always try to accommodate the customer. I've been using them for years at this point. read more

These guys are amazing. I came in for a flat tire and instead of charging me for a new tire they were honest enough to fix my flat for a reasonable price. They got me in and out in 25 minutes. I was so happy with the service. I will definitely be back again. read more

They fixed what needed fixing but "nickel-and-dimed" me in the process. I have another mechanic in a different town that would not have charged as much. read more

STAY AWAY from this place!!! It is your classic bait and switch mechanic place that just takes your money and you have to pay another place to get the job done right!! I will be filing a formal complaint with the consumer authorities but jus want to warn others!!! read more

As a previous happy customer I am now avoiding this place at all costs. Previous manager was great but new management is a thief. Look at previous reviews for yourself, be careful these guys do not care about their customers anymore only money and even manager himself told me they don't need me as a customer. I stopped one of the guys to tell him how much used tires were and if I was eligible for the discounted price that was on the sign for $35.99 for each used tire and free alignment, and he said "yea sure that's what the sign says we will give it to you" I happily agreed since what I needed fell under the category of that sign. One hour later the manager rings me up for $50 each tire!!! He tells me yea they are used, but more new than used which is why it's more money, so I told him that his guy quoted me the price before for a used tire and then this manager tells me something different up front after they are already installed? I can sue these guys for false advertisement, used falls under the category used so why charge me more? Manager was not considerate at all and basically told me oh well they are on now, that I have to pay or leave the car there. Please anyone who reads this stay away from this place, it's horrible now, they will charge you for every little thing, advertise something and then come up with something else when you're about to pay, that's how these assholes work. read more

Flathouse Tires - This was the sign that was up, nowhere does it say "price will vary depending on condition of tire" - Tires Near Me - Plainfield, New Jersey

Deanerys T. Is a customer who came into flat house tires for a used tire ... Her service was completed on time as expected ... Unfortunately at the time she was going to pay my computer went down ... I tried my best to get it back running , but it took some time for it to reboot ... She got aggressive at this time very irritable and out of control ... Other customers in the shop were trying to calm her down and inclusively she was rude to them and called them bad names and told them it was none of there business .. I was trying my best to accommodate her as such as possible ... Still she was not satisfied and not understanding of the situation ... I apologize for the delay but things like this happen sometimes and it is out of my control ... I have videos to prove everything that I am saying ... Thank you !!! And we love our costumers at Flathouse tires ... We accept any comments positive or negative ...They are always helpful to make our business a better place .... read more

I had just called a friend of mine to find out how much his place would charge for New tires. He asked me and how many and i said two, he told me that his tire guy said $500.00. Imagine how relieved i was when i found out that Flat House did it at way less than half that price. The young man who greeted me was friendly and his warm inviting demeanor captured my wife and I's business immediately. Needless to say he found some other things wrong and was more than willing to explain it all, tell us where to find the parts, give us a quote, and all in the same breath offered us a free oil change. I am in love with this little shop and all it has to offer. Please believe they are my shop of preference and i will be telling all of my friends about you! read more

My husband and I Stopped in this place due to a flat tire it was interesting but spoil by being barked at by a rude employee who said he was the manager Tall white male name Piero And that is very unacceptable. A nice gentleman I believe gave me prices for the tire. I Then proceed to go in the office to make a payment towards the service that I got and I hear this uneducated rude male bickering with another client in the facility I look up and it so happens to be the man that has the title of a manager. His behavior was very offensive to not only me but my husband his constant rudeness and insensitivity made me sick especially the way he was talking to a young female who was the front desk girl who by the way was brilliant great energy and self assertive she was the only employee who made my visit very very Pleasant, I will be contacting the BBB to let them know how horrible this business is and I will never return to this place hopefully the owner of this business knows that reflects badly on his company, and it also raises a measure of doubt within my mind as to whether others should continue doing business with your company. read more