Not recommended to all customers very not good service and the so very many times I call but not…read moreanswering my calls

I call for a pickup but apparently I didn't want it anymore according to the dispatch or who ever…read morewas on the phone thanks for wasting my time. Won't be using your cab line anymore.

Horrible! Takes more then 45mins, broken down vans that smell like garbage and cigarettes. My…read moregirlfriend call once and the driver made an offer for an exchange of sex. Not even lying. Avoid if possible, although St.Albert doesn't have a lot for options for taxi services in the city

I would never recommend Sturgeon Cabs. Used to have great experience with them, but as of my latest…read moreadventure..with Sturgeon Cabs, I would NEVER recommend them. I was out in Sturgeon County (Pinnacle Ridge) and called for a cab, driver told me 20 min. 45 min goes by, still no cab. Called again, they reassured me the cab would be there in 15 min. Well, another hour goes by, I call and speak to the owner, he told me he would personally pick us up in 15 min. Guess what, HE DIDNT SHOW UP! Don't use Sturgeon Cabs!!!

The absolute run around you get is incrededible, This woman keeps putting me thru to lost and found…read more only to suddenly remember they are closed now, call again in three days, when they reopen, doesnt matter how valuable you item might be.

I had to go pick up a rental car at 5:00 p.m. for a trip, so I booked a ride in advance (did this…read morein the morning) for 4:40 p.m. because it was a Friday, and I knew it would be busy. This was more than sufficient time to get me there on time, and I got a confirmation with a flat rate of just over $14.00. I waited for about 5 minutes after they were supposed to arrive, and got a text saying that the cars had been switched from one to another, but that it was on its way. I thought this was strange, but I waited. At one point, when the cab was about 15 minutes late, I called. I was told they were on their way. And every time I called the number I was told it was 1 minute away. My partner finally called the driver, who said he was on his way. We didn't get in the cab and on the road until 5:05, so I had to call the rental company and make sure they knew I was going to be late so I didn't lose my reservation. The driver was just a barrel of excuses that it was busy, but that's why I booked ahead, to avoid the Friday afternoon rush hour wait. My partner had to tell him the address three times for him to get the address right - an address that I had already input with the prebooking program. Then, while driving, he waited unnecessarily at a red light in the wrong lane and bumped my fare up even more. The flat rate (supposed perk of booking in advance) seemed to disappear, and my fare of just over $14.00 turned to almost $20.00. My partner has tried to call Co-op, but their answering machines are full and no one will seem to pick up the phone for a customer service complaint. If I could give 0 stars, I would. I've never been so angry with a service before, don't usually complain, never post reviews, and I hate getting that angry. I've seen so many other reviews like this one, and I would just tell anyone who asks to avoid Co-op at all costs. You will be kept waiting, bumped up in price by seemingly incompetent drivers and/or inconvenienced to the point of rage. Use Uber or another service.

I never take cabs anymore, but last night at Northlands we decided to flag one down…read more Past experiences with Uber trying to find me at the grounds prevented me from using ride share. The cab driver was very polite. The cab was scrupulously clean. Smooth driving. He said "Home sweet home" upon drop off. Did not surcharge. Maybe have to rethink Uber.

yesterday I took a cab from YEG airport (6pm). It was the worse cab I've ever driven in. The…read moredriver couldn't read the GPS and kept asking if he should go right and every turn was left! I got so mad at him I was raising my voice. He was absolutely unfit for purpose and all for a cost of $96! He didn't listen, he couldn't read and he certainly could not follow simple instructions. He should NOT be driving a cab, or anything else. He's dangerous.

don't waste your time…read more waited 45 minutes past promised pickup time for a local pick up/drop off had to call them only to be told theyd be an extra 20 minutes! no reason given canceled my ride and went with UBER - there in 10 minutes don't waste your time

I was also over charged and the cab was filthy and smelly. Driver had no mask, Got sick and am sure…read moreit was from this cab that was disgusting inside. Charged me 20.00 and the other cab which apparently was owned by the same company charged me 10.00. Not impressed

Would not recommend & the only positive thing was that we arrived home safely…read more It started off with the driver commenting that he was not happy it was a short distance. He then drove very fast & carelessly. The amount shown was $48 but he charged us $58. I asked why & he said because it was a van which did not make any sense as we had a ride a week before in a van with another taxi company & we were only charged $44. He was very rude when I asked him to explain & he repeatly said "it's a van". It was a terrible end to our long day after travelling for 18 hours. We did not appreciate being overcharged & being mistreated!

Nothing like being told to eff off when another cab took the fare.. thats what happened last night…read morewhen we called your service to pick up a fare. We placed a call to pick up a patron at our business ( we use your service for rides longer than 10 minutes ). After placing the call, the patron was outside waiting when two other cabs arrived to drop off some patrons. By the time your driver showed up , the fare was gone... the driver then told us to eff off !!! and drove away. Look.. yes we called your service.. but we can not and do not control the actions of our patrons. They see a cab , they jump in... we cant tell them its not their cab. Anyway... being told to eff off has left me with a bad experience and I will never call your service again for anyone- even if the patron requests it , I will tell them there are better cab drivers. I simply can not believe that we were told to eff off by a driver- too bad I didnt get the cab number. A complaint will be filed though to the supervisor/ manager... they can look up who it was that was dispatched.

Called at 20~25 after 12:00 PM - "Fifteen to twenty moments to you" - At 12:50 STILL NO TAXI - If I…read morecould give -3, I would

I booked a cab online and left 3 voicemail messages.( I had a medical clinic appointment to go to)…read moreI had no response to my messages at all. The website says they respond in one hour, which is no good if you need a cab rightaway. Not using them again.

woest limo company ever to use !!! two of bridemaids go into car accident one of them still having…read moreback issues limo driver didnt know if she ran a red light and i am confident she was drinking. you do not ask the wedding party after people were drinking i had the green light right ?

Wow, wow, wow: if you're tired of cabs and Uber, etc., give Prestige Limousine a try. Yes, they're…read moreowned by the same parent company that runs Yellow Cab in Edmonton but the Prestige Limo concept truly lives up to its name. I've been using them since they began local operation decades ago and took a ride with driver Ben this morning. Even though I had not given their dispatch the amount of notice I normally would, Ben was at the pick-up location before me, he was courteous and polite, and I'd gladly request him by name in the future. Prestige might not be the least expensive option but they have large, clean SUVs (Ben drives a shiny new, black Escalade) , sedans and limos, all operated by dedicated, professional drivers. These are the sort of very knowledgeable, experienced drivers who make you glad you opted for their company. You can expect a flawless trip, every time!

Highly dont recommend. Get quoted 1 price.. driver decides to convince to take a alternate route…read morewhich is only 15km longer. Than company charges you quoted price, than get to your destination and demands a larger amount. So a 194km travel cost you just about 800$ from these guys. Definitely not giving cabs a good name and very aggressive on the phone when calling to get charge fixed.

Very unprofessional. I don't know how they even showed up at my place because I didn't even call…read morethem. I called Grove taxi as I was in town for vehicle repairs. when I asked the driver why this company showed up he became very rude and sped away. I now understand what happened as I've become aware that this company was able to reroute all calls to Grove taxi to themselves. I will never use a company with such shady business practices. This was copied and pasted from my google review 9 months ago. The owner replied stating my review was fake hence my edit below in response to his reply. Edit: I expected you to do such a reply. I didn't get into your cab because I didn't call your company but yet your cab arrived. I didn't want to become another MMIW statistic. Anytime you have a negative review you claim fake. I've read all of your "reviews" they are almost word for word identical. So my question is do you offer a discount to your customers for positive reviews or at the very least a cue card to follow for your "honest reviews"