If you found out you had a dream opportunity for a new life in another country and it meant moving…read morealmost 4k miles away, what would you do? In my case, I ran with it. I had my house to sell and I knew what I needed to do and who I needed to call: Darcy Handy from RE/MAX North Professionals When Darcy received the text: "Put the house on the market; I'm moving permanently" while I was working abroad in July, her immediate reaction was, "Got it. What can I do to help?" She went in and staged my home within hours; hired a professional photographer within 36 hours to do a beautiful shoot inside and out with a drone view of the property, all while I was still working in a time zone 6 hours ahead of EST. Darcy is very patient and cool-headed. When dealing with a prospective homebuyer's realtor, who was often rude in her texts, demanding we go above and beyond in numerous ways, Darcy offered great counsel to me, supported my decisions, and was steadfast and firm with the other agent (sidenote: the prospective buyer wasn't the problem). You can imagine that it is beyond stressful to pack one's life and move in a short timeframe, so having Darcy's sympathetic ear and knowledge to rely on was invaluable. She also has such a vast network of contractors, professional cleaners-anyone you would want too or need to hire for various jobs. They hold her in such high respect, that they answer quickly and perform a job well done within days. If they cannot do the job in the timeframe needed. they help find you someone who can. That's the bonus you get when working with someone as professional and as knowledgeable as Darcy. I put my full faith in her abilities, which resulted in a smooth closing-4k miles from the closing and property. I first met Darcy when I went to look at a property in 2019 that she'd listed. Although I did not buy that home, we remained in touch and over time, we became friends. I have sent friends to her to be their agent and after buying a home with her help, they too now see her as a friend. Darcy deep cares about her clients. She goes the extra mile every time. I put my implicit trust in Darcy and feel you can, too. An additional shout out to Peet Law Group for excellence in property legal matters.

From the owner: Located in downtown Burlington, we are part of the #1 RE/MAX office in Vermont. Assisting Vermont…read morehome buyers and sellers.

Tom Rotella was my property manager for over two years. He is friendly and personable and quite…read moreknowledgeable about the VT rental market. During the two years that Tom worked for me, I was mostly satisfied with his work. Our phone communication was always good; his email responsiveness, however, was not always the best. However, after my recent experience with him, which resulted in the termination of our working relationship, I must say I have come to question his judgement, integrity as well as accountability. Problems arose when I decided to raise the rent in one of my units this past summer and asked Tom to notify the tenants in spring. For months he assured me that everything was fine, the tenants had been notified and, when renewal time came, a new lease had been signed. However, after we failed to collect the new rent amount for several months in a row, I contacted my tenants, at which point it became clear that Tom had never pursued the lease renewal. Tom Rotella has let me down in a big way by failing to have my tenants sign an agreed upon lease renewal with a rent increase, which resulted in their tenancy becoming month-to-month as well as hundreds of dollars in lost revenue. Once I confronted him with the evidence and asked to see the lease, he stopped responding altogether. I wrote Tom one last email, giving him a chance to clarify and possibly rectify the situation. He has not responded to my email to this day. I therefore cannot recommend Tom Rotella to anyone looking for a reliable and dependable property manager.

Tom Rotella was the third property manager I had for an investment property in downtown Burlington…read more I wish he had been the first. After an extremely negative situation with another firm that I think is now out of business, I was referred to Tom, who got my property back on track and made it profitable for the very first time. He is efficient, courteous, professional and maybe most importantly, ACCOUNTABLE. If you're looking to take care of your tenants and get the hassle of owning rental property off your back, call Tom.

Just sold my Burlington home for high market value thanks to Debby Hanley and her team at Hickok &…read moreBoardman. They kept me informed with all inquiries, recent comparable sales, held open houses, and we got it sold! Highly recommend Debby and her team!

Would highly recommend not using if you need to rent a home or have a home to rent. They may be…read moreincredible with the purchase or sale of a home but their rental department stinks.

We highly recommend Kristin Ouellette, a consummate professional, and the team at Nancy Jenkins. We…read morehave had many property transactions over the years and this was the best. We arrived in Vermont the end of October 2020 during COVID19, having never visited before and determined to make this our forever home. Finding Ms. Ouellette was the result of a cold call after reading many reviews about realtors. She got back to us immediately and then it was an almost daily exchange of information as she familiarized herself with our needs and presented options. Our first contract revealed many problematic conditions as we did our due diligence. We terminated the contract and the sellers became belligerent. The team at Nancy Jenkins added their amazing knowledge to the problem in support of Ms. Ouellette. We were referred to additional professionals as necessary and the problem was resolved. We moved seamlessly to another purchase contract thanks to Kristin's focus and confidence. That contract was smooth sailing and we closed on the property early. I highly recommend this team, and particularly Kristin Ouellette - our first Vermonter friend. Thank you Kristin!

Well... we moved away from Burlington and are now in Indianapolis. Hopefully, we are rooted now…read more When we left, that house we bought with Alison's help... we sold it. Guess who we called to sell it - Alison Barges of the Nancy Jenkins group. See below for more details.... We worked with Alison, Carol, Kelsey, Joanna during this transaction (I am sure there were more in the background as well). The team at Nancy Jenkins was professional, attentive, honest, and simply put - excellent to work with. Prior to listing our home, Alison worked up the best price for our home. She met us at our home and explained the reasoning for the listing price and the method used to calculate that price. It was presented perfectly. It made sense and was right on. It very thorough and well thought out. It showed the science behind coming up with that perfect listing price. After listing, the team reached out to us, introducing themselves, explaining their role. The communication could not have been better. It was both proactive and reactive. Meaning, they reached out to us first. And, whenever there was a question on our part or something needed for the listing or sale, they were on it! The team's response was quick, complete and accurate. Overall, I would suggest the Nancy Jenkins team to everyone. We have used them to both buy and sell. When you work with this team, you will see why they are number 1! This team knows Vermont and they know real estate. When you work with Nancy Jenkins, it is a relief knowing you have a strong team working for you keeping your needs and best interest as number one priority!

My husband and I have known John for about 5 years now. He knew from the beginning that we were…read moregoing to sell our house on our own. In that time he was always accommodating, sending me listings and willing to show us any properties we were interested in. He has never been an agent who was pushy or unprofessional. He's very knowledgeable and, we appreciate his wonderful sense of humor.

I've worked with Andrew Burton on purchasing two properties over the years, and both times he's…read morebeen fantastic! He is very responsive setting up showings, and he has great knowledge about local real estate, values, property types, structures and appliances etc. I never felt pressure to buy, he just provided an honest and educated assessment. He also sold a property for me and we did really well! Thanks Andrew!

Amazing person and highly knowledgeable realtor!! You learn about property, condominiums,…read moreBurlington, and where to find anything!! David has our highest confidence and recommendation!!!