Fun place for kids and adults.....and great location with so much around. It's very clean, ran…read moresuper efficiently. Get busy so probably better to make reservation. Well stocked and Greg is an awesome manager! Briana was so nice and helpful while we were painting. Nice to know they recognize military staff as well (15% off, a few dollars off that make you feel valued, thank you Greg!) Picked up our piece yesterday, nice finishing job too.

So we attend a birthday here and they made the host to pay for parents who touched the brush to…read morehelp their 5 year old kid. This is a business with no ethnics and made everyone uncomfortable

Subject: Outstanding Employee Recognition - Heather (Lando Canyon Store)…read more I'm writing to recognize Heather at your Michaels store on Lando Canyon for truly exceptional customer service. During my visit, I was searching for specific sketch pencils and met an elderly woman (around 80 years old) who was struggling to find certain paint brushes. She had already been looking for quite some time, and I spent about 30 minutes helping her before we decided to call the store for assistance. Heather answered the call and came to the back of the store within minutes. She spent significant time helping us locate the exact paint brushes needed (sizes #2 and #8), searching inventory, scanning items, and even helping us find additional ones that were on sale so the customer could purchase the quantity she needed. She then continued helping me search for my items as well. What impressed me most was that while assisting us, Heather was also helping multiple other customers, answering questions, and supporting her team through her headset--all while remaining calm, kind, and extremely knowledgeable. I have rarely seen someone provide this level of attentive, multitasking customer service with such a positive attitude. I did mention this to a manager in-store, but I wanted to ensure Heather receives formal recognition as well. She is an outstanding employee and a true asset to your team.

RE: MICHAELS BRANCH IN WESTLAKE VILLAGE, CA 5780 Lindero…read moreCanyon Rd Westlake Village, CA 91362 (818) 707-0013 ORDERED SUBMITTED ONLINE: Thurs., 11-27-25 after 10pm for CURBSIDE On Fri., 11-28-25, we got a text that our order was ready, and to click the link for Curbside delivery. We clicked "ON OUR WAY", then arrived there, clicked on "I'M HERE" and then it asked what SPACE # we were parked in. We did all that, and screen said they'll be out soon with our order. Waited, waited, waited, sat there, waited, and finally called the store and asked if they knew we were sitting there. The girl said, "we don't have enough employees to bring your order out, so you have to come inside the store". We told her that's impossible, we're not dressed correctly to be getting out of the car (hence doing Curbside), and that we had our dogs with us & they were not leashed & can't be left in the car alone. The girl told us to go back home and basically change our clothing, get leashes, and then go back to the store, to go inside. We called Michaels Corporate Office in TX, and reported her and the incident. They gave us our money back, and apologized profusely, saying this was completely unacceptable, unprofessional, and that this is NOT what Michaels stands for.

I stopped by this Michaels on a Friday night to look at their cricut machine for my sister. She's…read moreinto arts and craft so she come shop here a lot. I don't mostly come to a Michael's but I went to see their cricut selections. I found the aisle where the machines is at easily and looked at the prices. Michaels also carries other things too like kids toys, home decor, rugs and etc. The store is big inside and they had Valentine's stuff out.

This is a great place I can rely on it for getting all the materials for any project I have and it…read morehelped a lot when I needed to Make a gift for my baby cousin!

We frequently visit Graphaids to stock up on pens, paint, paper, and craft supplies for our three…read moredaughters. While the inventory is fantastic, the real reason we keep coming back is the unmatched customer service. Avi is absolutely wonderful. He is always there with a smile and is incredibly helpful with the kids. He takes the time to listen to what they think they need, and then uses his expertise to offer suggestions that end up working even better for their projects. That kind of personalized guidance is rare! Plus, they offer a student discount, which is a huge bonus for a family with three creative kids. The selection here simply cannot be found at big-box stores like Staples or Michaels. My girls love the variety of Copic markers, Posca pens, and art books. It's also a relief to shop here instead of Amazon because the prices are competitive, but you have the peace of mind that you are buying authentic, high-quality products. The store has a perfect "local shop" charm--it is organized and easy to navigate, yet big enough to have everything you need. Highly recommend!

I drove by and saw the door and open sign. It was 4:45 when I parked. Walked on over over with my…read moreservice dog and before I turned the corner of their store the door was closed. I walked away and saw people laughing inside. Yep, that was my experience. It's now 5:07pm ..happened just moments ago. I gave them a stellar review on Google as well.

Took my daughter here for an art class- can not recommend more. They take the class step by step…read morethrough the class theme and it's so wonderfully done. The teachers are very direct and structured whcih is actually rly nice for the children. There's also of course creative freedom intertwined in the lessons as well. Such a sweet studio highly recommended and the shopping nearby is awesome too. I love walking around there while I wait for her to finish class

Viridian Art is a wonderful art studio. We have been there to create projects as gifts, art…read moreclasses, camps and to host a birthday party. Every time the interactions with Virdian art owners and instructors is fantastic. They are very professional and create great experiences for kids. We are very grateful for the studio and the entire staff.

Stopped into Bead Lounge to find a chain or rope necklace to hold a trinket my son made for me. My…read morewife has talked about this store for a good while, but this was my first time in, and it's a terrific little shop with a pretty huge selection of beads, chains, necklaces and other trinkets. Everything was very reasonably priced, and the service was fantastic. Diane helped me find what I needed pretty quickly, offering a number of suggestions, and Sky zapped everything together in a New York minute. I walked out with my son's gift securely fastened around my neck, and I'll be going back anytime I need something similar for myself or a gift. What a great place to shop.

I recently stopped in to purchase supplies to make some holiday gifts. I've been in the store over…read morethe years for small things so I knew what an amazing selection to expect and this time did not disappoint! I was promptly and pleasantly greeted by a very sweet and friendly young lady who was very eager to help guide me on what I was looking for. My vision for my gifts wasn't set in stone yet and she along with Bari took so much time and consideration helping make my choices and make my vision come to life. Bari was so attentive and present and really made me feel comfortable. The whole experience was lovely. This may have just sparked a new hobby! I will definitely be back.

Definitely a HomeGoods fan here. That being said, this particular store didn't win me over on a…read morerecent visit. I was shopping for gifts for two of my favorite friends who happen to have their January birthdays one day apart. A group of us were meeting for a celebratory dinner, and I was on the hunt for a fun, unique gift for each of my pals. Though I gave the store a good walk-through, I didn't find anything that jumped out at me. I ended up settling for gift cards for each of them. One of the ladies Loves HG, so I knew she'd be happy to have a reason to go shopping. The other one doesn't need much in her home, but likes to have fun finds for their garden / patio, so that should work out well, too. Usually HG stores are very well merchandised and do displays that feature seasonal items, or different color schemes or themes. This location didn't have standout displays to catch my attention. It seemed a little unorganized. The line to check out was very long. Much longer than I'd have expected on a Tuesday afternoon. They could have used at least one or two more cashiers. Then the one younger woman who took care of me got confused on the gift cards and didn't know how much was on each one and had to get a supervisor. The amounts were different because I did have a smaller gift I'd ordered online for one of the friends. I didn't want to end up giving the wrong card to each birthday gal. It took even longer for her to find a supervisor who could help her. Overall, the visit didn't go very smoothly. I still love HomeGoods, just not this specific store based on the experience last week.

Wanted to buy an 8x10 flatweave rug today but the staff made it unnecessarily difficult. I asked…read morefor help rolling/folding it so it could fit in my car and got attitude + a half-done fold, then was told I'd need to move my car to the curb for them to figure it out. No thanks. Walked out without purchasing. Basic courtesy and clear communication would go a long way.

I like coming into this Paper Source throughout the year (I work very close by) just to see the new…read moreitems they have throughout the seasons. Very cute niche gift items available but they do tend to be on the slightly pricier side. Several types of stationery items available, and gift wrapping is an option too. They charge a $8 gift wrapping fee and you're charged for your selected ribbon and gift wrap. While it was expensive to get the gift wrap, I honestly didn't mind it since it was sooo cute. I would consider doing this again for specialty gifts but if I had more time I would have just wrapped it myself. Staff is always very friendly upon entry, very welcoming and they try to help if you're looking for something specific.

This is a great store with a lot of things to offer from arts and craft to many more. My wife and I…read morestopped by this shop while visiting Topanga Village and my wife wanted to look at their greeting cards. It's a decent size inside and they also sell Legos here. That's what grab my attention while my wife was shopping in the store. The staff here are very nice and you'll likely find what you're looking for here for arts and craft.

The Miniso at Topanga Mall is my absolute favorite. It's huge, clean & always organized! It's gotta…read morebe the best Miniso location in all the SFV. Employees are so sweet as well! They have cheap items and pricier ones & you're sure to find something you like here!

Went in this morning (March 24, 2026), I'm very pleased with all the Sanrio merch they carry here,…read moreand the prices are decent!! They also carry other theme merchandise here for Disney fans, One Piece and I even saw a Star Wars printed T-shirt. They open on time, which I love. Service was neutral still...most places when they open(as they unlock the gate), as customers come in, the employee usually greet the customers with "Good Morning" or "Welcome"!! I mean, it's just me noticing it, it's not like it's mandatory for them to do that. I'm here because of the Hello Kitty Merch!!

I keep fresh flowers in the house at all times. The one and only place where I buy them is Jon's…read more They have a wide selection from green plants and fresh cut flowers to orchids and succulents. It's the only place that I buy flowers and they last forever. You have to browse through the selection yourself. Usually there is only one floral salesperson if any. But that's okay. They don't mind if you help yourself. Orchids start at $12.99. Green plants are usually around $25. And they have seasonals which usual for a grocery store

Pros: Food court…read moreIndoor plant selection Cons: Produce goes bad fast so buy what you will eat within 24 hours. Check for expiration dates.