One of the last few out there-- honest and fair mechanic! Nice folks too, don't try to sell you…read morewhat you don't need like vaupell or Murphys love to do. So happy I found them- did my cv axle r/r & paid exactly what they quoted on the phone before even seeing it. Have it in now for more work & know it's in good hands. 5/5

I was a loyal customer for years and referred many people here, but this place has seriously…read moredeclined. They held my car for over a week twice and still didn't fix the problem. They wasted a quarter tank of gas, barely communicated, and I had to chase updates myself. The owner said they have a lot going on and may be moving -- which makes it feel like they've already checked out. Sad to see a once-reliable shop fall apart. I wouldn't recommend it anymore.

Nice family business that's easy to get to as it's off Ogden Avenue which runs straight through…read moreBrookfield and many towns. My car is older but has low milage, so I want to stay on top of things and feel that I can rely on Complete to prioritize what needs attention. Lisa (office mgr.), Rick and Ang (mechanics) are very friendly, and they know cars and don't give you fast or evasive talk which is very refreshing compared to many auto repair shops. Free towing to their shop and a good guarantee makes Complete even better. Tom

Great people and service!!! I will recommend anyone to go here for anything. Rick is a hard worker…read moreand wife is too, you will be satisfied! Thank you both

Chuck's shop is awesome. He has a dedicated kids area with coloring/snacks, which was so helpful…read morewhile I waited for my repair. He explained everything he was doing and his prices are very competitive. Highly recommend!

We were in town visiting college friends and had car issues. Being away from our normal car people,…read morewe took a recommendation from our local friends and went to CARS. Chuck was honest, reasonable and overall it was a great experience. Highly recommend.

Great place. Trustworthy. Great owner Very knowledgeable…read moreand quick. Great Quality work

I came to Brookfield Mufflers and Brakes twice. After these visits, I've decided I trust Raj with…read moremy life. Both issues I had with my car Raj was able to explain clearly and concisely. This time around, I needed a new starter and explained to Raj how I came to this diagnoses. He praised me for my efforts in discovering the problem. Raj is a great man and does his work well. He charges the most fair prices for the repairs. Furthermore, the plethora of positive reviews he receives is reflected in his professionalism. If you have any issues with your vehicle, Raj is 100% the man to trust.

I have been going to Brian for over 25 years...He is Fair and trust worthy. I rely on his advice…read moreand he has always provided the best advice regarding car service. I have two old cars and a newer car and he has been great for all three.

Great service. The owner is honest and knowledgeable, look forward to going back. Got my car in…read moretip top shape for a cross country drive.

Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.

My family and I have been using Vaupell Auto Repair for years. I highly recommend them! They are…read morevery thorough, they communicate well, and they perform great work. We've very lucky to such a family friendly service in the community. I will continue going back to Vaupell for all of my car needs!

I'm out -- despite smiles & friendly banter, too many experiences of Vaupell staff ignoring the…read morespecific ask when getting multiple cars serviced & being force fed the highest cost service as "necessary" rather than what you asked for an opinion on. No communication from drop off to however many mechanics service car, and then to pickup person. Left intentionally confused & with the highest price tag possible & no answers to your service request. Wanted to give them fair shot, they failed many times. All it takes is listening to the customer & communicating between internal team, but they don't bother. Moving onward (and upward) to another mechanic, aka my garage

We'd been using a shop real close to home that provided very good service and did very good work,…read morebut it seemed like their prices just kept going higher and higher. I happened to mention our frustration with the higher prices to a clerk at our local hardware store and he recommended Hollywood Motors. Our experience has been similar to those mentioned in other reviews: these folks are very friendly and helpful, they've gone out of their way to accommodate our needs, and the waiting room is clean and comfortable. But more importantly, our experience is that these folks work very hard to do what is best for us - providing exactly the services and parts we need at a fair and reasonable price. We all remember the mantra "if you build it, they will come" from the movie "Field of Dreams." I wouldn't be at all surprised if I heard the folks from Hollywood Motors had a similar mantra, something like "if you treat customers like you'd want to be treated, they will come."

I never give 5-star reviews, but Hollywood Motors more than earned it. Professional and caring,…read morethey are customer satisfaction driven and my expectations as a first-time customer were exceeded. Thanks to PR and Ragu for having to think outside the box, when I needed a specific request taken care of. The pricing is fair and the location charming and clean. An auto service shop satisfied customer. I will return.

I have trusted this service department with my vehicle for years, which is exactly why this…read moreexperience is so disappointing. I recently brought my car in for routine maintenance (an oil change). Immediately after picking it up, I noticed a message on my dashboard: "No navigation module connected." This system worked perfectly before my visit and is something I use daily. I mentioned it right away, and a staff member showed me the navigation module located in the glove compartment (something I had never needed to access before). He briefly handled it and then told me it "wasn't working." That didn't sit right with me. When I got home, my husband took a closer look and discovered that the SD card inside the navigation module was missing. We ended up purchasing a replacement ourselves, but even after installing it, the system still does not work. At this point, the only reasonable conclusion is that something happened to the navigation module during service. Whether it was removed, swapped, or mishandled, the fact that a key component was missing and not disclosed is extremely concerning. What's most upsetting is the lack of accountability. Instead of acknowledging the issue, it was brushed off. I brought my car in for a simple oil change and left with a non-functioning navigation system. Be cautious bringing your vehicle here--especially if you value transparency and trust

Great place to go to get reliable, qualified and reasonably priced auto care. Work is explained…read moreprofessionally, no high pressure panic inducing type sales talk. I find this shop honest in its' approach and one can presume based on how busy they are this place is a go-to shop. They care for my BMW with in excess of 92,000 miles on it and they are as good, if not better, than any BMW dealer shop. You can't make a mistake here, try them.

5+ years of service an up charge here and there is overlooked bcuz of location convenience. Last…read moretime got estimate for$600 then a call for$900 then a call for$1900 3 different people. Upset but agreed to work. Show up to pick up car charged $3200...wtf? Check reviews pretty profitable routine

Nice guys until they aren't-- then just don't listen because they are right. Rough customer…read moreservice, and no attempt to mend the situation at all. -- threw anything mentioned by customer prior to service out the window/ignored requested work & missed the issue completely. Bummer experience & waste of time & money for nothing.