After our previous technician couldn't diagnose the issue with the fridge and microwave, our home…read morewarranty company sent Pima Appliance Repair for a second opinion -- and we're so glad they did! The technician was prompt in scheduling the appointment and drove a significant distance to our home without hesitation. From the moment he arrived, his professionalism stood out. What impressed us most was the time and care he took to thoroughly inspect both the fridge and microwave to properly identify the issues -- something the first technician never did. They are a great value since we didn't pay anything. If you're looking for an appliance technician who is reliable, professional, and truly takes the time to get it right, Chad and Pima Appliance Repair are the ones to call. Highly recommend!

Excellent appliance repair service for us, over five years of high quality and efficient repairs on…read moreSubzero, Bosch, wine refrigerators, etc. Highly recommend.

Pima Appliance Installation was very good. They were able to schedule me for the day after I…read morecalled. Romulo uninstalled my old double oven and put in the new one inside an hour, done very professionally. I recommend them!

We are undergoing a major remodel. Since the pandemic, appliances have been difficult to get which…read morehas lead us to buy appliances from other states and outside vendors, leading us to have trouble finding people to install our appliances. I came across Pima Installation on Yelp and I'm so glad I did. Romulo had excellent communication from scheduling to getting the job done. It was a tricky install due to it being an older home and having to retrofit. We needed extra parts which I was not anticipating. Pima was able to get everything we needed and get the job done right. Romulo and his team were friendly and the went out of their way to get the job done right and source the missing parts all in the same day. They offered to test our units and explained everything. This go around they installed a washer and dryer (with a mini washer underneath and a steam dryer). But I will be calling them back for our ovens and downdraft as they can do all types of appliances. A true 5 star experience.

It is getting harder to find competent, yet prompt service providers. It seems no one wants to…read morework, nor or has ETHICS anymore. As a professional mechanic I have always maintained my own appliances, yet as of late I can no longer do so due to injury. I became very frustrated in not finding a company who would provide service quickly, and send people who actually know what they are doing, let alone clean up properly after themselves. First encounter: My 84yr old father found this company on his phone, on what site I do not know, after I had sent the last man packing for being a crook, to say the least, enough said. My father told me this new fella would be out to fix our fridge's ice maker at 8 O'clock. I said "Dad that's a bit early", "No, 8pm tonight he said". Dad had just spoken to him and it was 5pm. Well, the prompt service box got checked anyway. When he arrived he was clean well groomed, in uniform, shook my hand with a proper man's grip and looked me straight in the eye, Manners, checked. I had the parts, a replacement ice maker which he installed with the ease of a seasoned pro. he stayed another hour to make sure it worked. He reluctantly left at 10 pm when it still had not made ice. He had came to the conclusion that the computer had to reset, but if it did not work he would be back tomorrow for further diagnosis. It dropped ice about 12pm and has been fine ever since. I felt he had undercharged for the after hours service and the work he did, so we tipped him well. He did all he could to refuse the extra money, but reluctantly accepted it when I told him I would be insulted if he did not. Second Service call: Our dryer started making a squealing bearing noise. I was confused as I had cleaned its insides and replaced the drum rollers, belt, tensioner and the drum center bearing but 3 years ago, I recognized the sound as a likely drum roller bearing going bad. So I called them again. I had ordered the the parts I believed were going bad from Amazon to get them here quickly. When Ali opened the dryer it was clear that a drum roller was squealing as I suspected. He refused to install the rollers I had ordered and went to his truck to retrieve OEM rollers as the ones I had were inferior, "would be more noisy". I expected an upcharge for the parts off the truck, but no, he gifted them to me as I had the parts but he would not install the lesser product. They are not expensive but a gift none the less. I do not know who else works for this company, but, if they are as competent, well mannered, prompt and economically reasonable as my tech, Ali, I will recommend them as servicemen of high order. P. Gordon Tucson, AZ

Couldn't work on my brand of fridge, but was very nice and tried to be helpful on the phone.read more

Arrived on time. Assessed the problem and fixed the problem quick. Reasonably priced. Great service.read more

Dane came over promptly & fixed my microwave. Luckily, he determined it was just a "fuse" that went…read moreout in the microwave & replaced it. Very nice person & reasonable pricing. I will definitely recommend him to friends. :)

I had replaced the compressor in my refrigerator, but made a mess of charging it! Dane, the owner,…read morecame by and did a knock out job! He is super knowledgeable and nice! I would definitely recommend appliance Specialists to anyone needing their appliance worked on.

We needed a new mini split installed in our garage, so we called B & J Refrigeration on a…read morerecommendation of a family friend. The unit that needed to be replaced was only 1.5 years old but was unfortuntately installed incorrectly by our contractor, whom we parted ways with for his incompetence. We had to start all over, but this way it's better because we have a warranty on the unit and we know exactly who installed it and the process with them was fairly seamless from start to finish. It's been over month since we replaced the unit and we haven't had any issues.

Gabe is the Reason I'll Always Stay a Customer…read more Years ago, B&J Refrigeration earned my loyalty for life. One of their techs (coincidentally working next door) noticed I was having issues with my AC and offered to take a look. Turns out, a rattlesnake had crawled in, eaten a rat, died inside the unit, and the rat had chewed through some wiring. He diagnosed and fixed it on the spot -- that kind of service you just don't forget. Since then, Gabe has become my go-to technician. He's honest, sharp, and thorough. Every time he comes out, he brings not just professionalism, but solutions. I even had him service my commercial office in Tucson for years. Simply put: as long as Gabe works at B&J, I'll be a customer. Most recently, I had an issue resurface that Gabe had previously warned me to keep an eye on. When it came up again, I followed his guidance and isolated the cause -- a bad fan motor. When I called to schedule, I did hit some friction with the office (not everyone appreciates a homeowner diagnosing a problem, even one with engineering and patent experience). That part was frustrating. But thankfully, Gabe followed through, confirmed everything I suspected, and had the parts on hand to get me back up and running quickly. The company is lucky to have someone like Gabe -- people like him are the reason customers stick around, not policies or scripts. Thank you, Gabe, for always being the guy I can count on.

This company is responsive. It did not quite work out in terms of price (no fault of their own)…read more Finances are what they are. I do appreciate our initial interactions and their willingness to consider my business. They will be a consideration in the future.

8 year old wine refrigerator display panel stopped working. David, at EMS was very helpful. He…read morewarned that while it appeared parts were still available, there is no guarantee that the exact parts needed would be available. He came out and found the exact problem and gave me a detailed quote on the repair that he fully explained. Great service.

Goal was to fix my lazy Susan cabinet, that no longer spun. Attempted to repair and when broken…read moreparts were discovered, offered to replace the mechanism entirely. Parts were ordered and were replaced at a later appointment. It works perfectly now. He also replaced two sink aerators that were calcified on tightly and got the water running again. I would recommend the Marana Handyman.

I had him do a couple of things for me. One was to caulk around my windows because my living room…read morewindow was leaking when I got a hard rain. After the job, the next rain we got the window still leaked. I texted him and asked him if he caulked the windows and he never replied. So I guess he never caulked the windows!w