Brought in a wheel to get a bearing. They destroyed wheel around bearing and tried to charge…read moreanyway. Worthless.

Whilst seeking out a high cold cranking amp motorcycle battery to give initial power to the Harley…read moreDynaglide Series (2007 Streetbob-Super 96) I was having no luck. More specifically, locating and speaking with a motorcycle guy who knew about Harleys or at a minimum, large displacement motors as my Super 96 is 96ci and 1585cc. Almost immediately following my battery purchase at PepBoys, who now sells some motorcycle batteries, the helpful worker did suggest Kaotic. Located just a few blocks away was the shop, so I thought to stop in. I was warmly greeted by the owner who detailed the battery I needed, which he had in stock and although a better qualify battery, held to the the same price point as the Build Your Own Pepboy's battery. Seriously, you need to add the acid into the cells yourself. So, I bought the battery anyway, an extra never hurts to have on hand. Since then I have had a few minor questions from grips to handlebar dampening bushings and the fine folks at Kaotic are always willing to help and are most generous with their time. Lots of Japanese racing bikes sit outside infront of the entrance along with dirt bikes and quads. Go give Kaotic a look, you won't be disappointed.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

It took a few hours to have someone reach out to me. That's the down side. But the prices were…read morefair, and the operator was incredibly helpful and professional. He is the reason for the 5 stars review. He did exactly what I wanted and he did it so fast. Very communicative. I received photos of every move he made. The final photo is my bike in front of the shop. I felt very at ease. I highly recommend this company.

Best way to get your bike towed in the city. Excellent service!! If I ever need my motorcycle towed…read moreagain it will be through these guys

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

That's a real professional mechanic! I'm very happy i found him…read more He can fix sport bike and a dirt bike as well. Very friendly and knowledgeable! Would fix or maintain your bike like its his. The prices are very good. Rather go to him instead do by Myself - he know his profession really well! I'd rather go to him instead leaving my bike in a dealership where mechanics don't care much. I highly recommend monkeymoto!!

Great service, well priced, highly recommended. This will be my new "go to" repair shop.read more

First off, when I called for a quote I received very reasonable prices, like $120 to add crash bars…read moreand blinker swap. When I got there I was told 340 for blinker swap, (I brought my own.) fuse change, and to check to see if the previous owner had tripped a safety on the clutch. I told them to drop the clutch inspection and just do the fuse and blinkers which came out to 180. They also ask you to pay up front based off of your own diagnostic of the problem. They wrote up the fuse issue as an electrical problem which was 100$ extra from the the actual problem which was a light bulb. Originally I was asked to pay 10$ extra for a light bulb on top of the electrical work that the bike did not need, but was eventually refunded. 80 dollars for blinker installation and a bulb still seems pricy. Especially since I could have done these repairs myself.

Probably the worst customer support experience of my life…read more I was scheduled to pick up a U-Haul truck from this "facility" because apparently U-Haul will just authorize anyone to become a franchise. When I arrived two young men were already on the phone with U-Haul customer support because the guy behind the desk could not find their reservation. When he finally found their reservation they were told they did not have enough trucks and the previous renters had not returned yet. The exact same process happened to myself and an elderly woman. The employee then left to look at the motorcycles in the shop and would not acknowledge us when we spoke directly to his face. Finally after about 15 minutes he agreed to speak with the customer service rep on our phone. They said we had to pick up from a different facility several miles away. Good thing I first checked with customer support before going to the other far away facility because the idiot at Head Gone had given me the wrong address and the backup truck was only about a mile away from Head Gone. As I left Head Gone I complained to another person that works there. His response was "What do you want me to do? They didn't return with the truck". When I explained that he is running a business and the obvious thing to do would be to schedule renters with enough buffer time in order to allow for late returns and that it was embarrassing that 3 different renters were all unable to get a single truck at the same time he responded by yelling and threatening me. When I realized I was in a screaming match with a 50 year old supposed business owner I decided to leave. Truly the most unprofessional experience of my life.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

Andrews a cool guy my scooter broke down with a flat he stop by my house pick it up and we had a…read moregreat conversation. And his prices are great.

Horrible and rude. Unprofessional. Was told to "go fuck myself" after I simply told them their help…read morewas no longer needed (they had given me a huge attitude when I asked what the estimate prices were for the move - reasonable question, as a customer). Save your money and don't go to them. The headache and blatant disrespect is not worth it.