I really appreciated the excellent customer service, advice and quality of work provided…read more They came recommended to me and I'm happy to pass that along. You can trust their experience and that they will give an honest shake. They also came below estimate since it was less work than they expected. I will use again in the future.

Full disclosure, I didn't actually get work done here. Why? Because the owner talked me out of it!…read moreWhaaat? OK, so I got a bit of a bumper scrape on my car, looks like someone backed out a little close, and scraped the paint. Just a little too deep to "buff" out. When I took it to Renu, the fellow I talked to gave me an honest quote, and his honest opinion. Being that we could fix it, but the bumper is plastic, so it wont rust, and given that my car has hail damage, fixing the paint on the bumper won't add much value, so it's just a matter of what I can live with cosmetically... Honest, and fair advice! Incidentally, I got a scratch repair kit and wax, and it is 70% better, so I suppose I won't bother fixing it, but I am super glad for their honest advice! It would have been easy enough to just take my money, but they chose to be good business citizens, and for that I am grateful! FYI, I did get a repair quote that was 10%, and 25% lower than the other two quotes I got, and the service was much friendlier, so I know where I'm headed if I decide to fix this anyway- or if any other scrapes pop up.

They are ready to help and make the whole process easy. They make sure you are taken care and your…read morevehicle is attended to in a timely fashion.

Service from the shop manger is terrible, lies upon lies. Always pushing the blame on someone…read moreelse. Chantelle should look for other work and not deal with the public.

My husband found Smart Repair after a run-in with our new car and the garage door. Shaun Hill fixed…read moreit so that it still looked perfectly new! The paint-match was perfection. Our second time using Smart Repair was when our daughter damaged the car. We contacted Shaun and within the day, the required part was located and ordered. The entire repair job was done within 24 hours! It looks fantastic and his prices were reasonable, as well.

We have used the services of Smart Repair on four different occasions. Each time we have been…read moreamazed at the quality of service and the quality of workmanship. The last time was not even for service but for information. Our son who lives north of Edmonton was looking for bumper covers for a 2010 Ford Expedition that he intended to replace himself. Shaun took the time to serch his own computer, looking all over North America for those damn covers. He followed all of that with great and freindly advice and refused any payment for his time. The work that they had done on the other services was completley unnoticeable. Thank you Shuan

If I could give more than 5 stars I would. From start to finish Lockwood was more than helpful,…read moreaccommodating and professional. They went above and beyond to repair my vehicle and give it back to me in better and cleaner condition. I am so grateful to the entire team for the service they provided and I would highly recommend them.

I dropped by one afternoon expecting worst case scenario for some tire marks on my car (after…read morewatching Youtube videos on how I could fix the problem) but Darryl came out, took a look at the damage and fixed my problem in a jiffy.

The bumper on my Rogue was coming off a bit after a minor incident. I took it to a competitor and…read morethey said best case would be $700 but likley I would need a new bumper. My car is older so really not wanting to put that much into it. MPS was able to fix it for $200 and it looks as good as new. Super friendly service with a quality repair job for a good price - I would highly recommend.

I had a front bumper skin and framework that had gotten caught on one of those low parking bumper…read moreblocks years ago on my Accord and had just kind of smacked it back into place even though 1/2 of the connectors were comprimised. It finally got caught big time and came right off and had to be zip tied on. It was a 14 year old car so I didn't want to spend too much money and I googled and found MP3. Their price was alot cheaper than the other guys and they told me where and how to buy my own parts to keep the price down. They repaired it and painted it for 40% less than the "other guys" and done fast efficiently and right on budget. I will definitely use them for anything else I have as they really did a great job. I really recommend them.

Dealing with Taylor and his team continues to be a great experience. They project and deliver on…read moretheir expertise and customer response in a truly professional manner. We recently had our Mini in for some minor cosmetic repairs. Thank you very much for all your assistance.

Incredibly helpful staff, great prices and great advice. I came here for what I thought was a major…read morefix only be relieved with the knowledge that in fact minor fix and had me back on the road in no time. I would recommend this place to anyone.

This review is long overdue…read more I've had to take my vehicle in twice over the last few years and received fantastic and speedy service both times. Guenther is knowledgeable and can fix your metallic baby. James Autobody specializes in all vehicles' Body Work, Car Detailing and Windshield/Glass Services.

This repair job happened in the NW shop of Simplicity Car Care. My 2006 Honda CRV-SE had a…read morecollision last August 23. The repair required replacement of the following, passenger front fender, black textured bumper cover, fog lights, passenger side headlight and the aircon condenser needs replacement. The frame of the passenger headlight needs alignment as well as the passenger fender bracket. The repair was started Sept 15 and I picked up the car Sept 23. I paid $ 1,068 for the labor and materials but I supplied the original condenser, passenger Fender, fog lights and DOT stamped textured black bumper cover. Upon inspection at home I found the following defects: the repaired frame was not fully painted and showed chipped-off paint, The bumper support was not painted, there was a missing 10mm bolt on the fender that why it was rattling, the 2 fog light holes that were badly cut that the bumper cover was damaged, The spot welding that was supposed to be done on the headlight frame was neglected. The owner and staff of the NW branch refused to repair the vehicle according to the owner's manual specification and said that I should supply original parts. I supplied parts that are considered original as per T and T Honda based on the DOT stamp of approval. The bumper cover was also misaligned on the passenger side because the headlight frame was off. I asked for a 2nd repair job last Nov 23 and was granted to bring the car back but they will not replace the damaged black textured bumper but repair and paint all the deep scratches at my cost which is dumb and absurd and inconsiderate. I mentioned to Sarah that I will bring this up to the small claims court but declined to do it since the cost is not too high and just wanted to get back or refund $402 for the unfinished job on the CRV. Sarah and their management never contacted me again. Maybe they think it was over. I used the help of my son to finally fix the unfinished job and bought spray paint cans to finish the job and seal off the cracked paint on the bumper guard and frames. This review is looking pretty epic and it's nice and awesome for customers to know the bad experiences of past customers so that new customers will know what to look out for and evaluate the shop for expertise. We customers pay good money that we have worked for and we just want equal service for the best repair job possible. I was told by Sarah that they will refer this case to the lawyers and owner and find a solution but they never made contact since Dec 23. This is a bad shop and should be avoided if possible. When I picked up my car last Sept 23 I came across a customer who was also dissatisfied with the repair on his Hyundai car and told me that he will never go back to the shop and will look elsewhere. I will not likely recommend this shop to my friends and relatives or to anyone who wants a quality repair. The mechanic is a pain to explain things on what to do because he does not do a good job. I will negotiate to get back $402 for the repair that was not done since I spent time and materials to repair the CRV in my garage. Now all are aligned, painted and running smoothly without any rattling sound and vibration. The mechanic said that it was the slightly dented radiator that was rattling. If fact it was the fender with a missing bolt. I will also report this incident to The Personal Insurance Company for a poor job done on my CRV. This is an Epic Review. Finally the black bumper cover and headlight are aligned and all cracked paint are sealed. Again the replacement parts installed were certified by Honda dealership for an old model where original parts are hard to find. I brought my own parts as negotiated with simplicity and they agreed without any hesitance to install them and later they complained that they cannot align the bumper and headlight. But because I was the first owner of the 2006 CRV, I was able to align the fender, bumper and headlight properly. I have deep regrets after bringing the vehicle to their NW shop and wasted my hard earned money. Henry the shop owner insulted me by asking if this old 2006 Honda CRV is worth restoring. As a customer this will make you feel belittled.

I have a 10 year old Lexus that has 200,000 km on it. When I misjudged the door on the parkade at…read morework I scraped the side rear door and panel. The repair estimates at a couple of body shops were $3500 and included a new door and panel. For me this seemed wasteful and unnecessary so I procrastinated doing anything and some rust started showing up. Luckily someone told me about Augie's. Their estimate was under$200 to buff the scrape and grind off and paint the rust and it came in well under that. I could have also had the dent pulled out but since the vehicle is always dirty I really didn't see the need. Its not perfect but much less noticeable and the rust is at least slowed down. The people were so pleasant and helpful and knowledgeable. I would go back for sure... but I will be more careful so its not too soon.

My car door was smashed on a hit and run ! Had heard numerous times of this place called Augies and…read morejust so happened to be close to my house (bonus). Took it in knowing absolutely nothing about the process or what I was doing ! Joe explained everything to me and went over the entire process of what I needed to do and what they were going to do . Talk about great customer service ? !! Not just drop your car off and you will hear from us whenever ! The receptionist was a sweetheart ! Super cheery , very engaging and all around a very family feeling place . I picked up my car today and I could not be happier !!! Looks perfect . I would recommend Augies to anyone looking for auto repair . Very trustworthy , transparent and honest company . Hands down , we need more places like this ! I hope that I won't be needing a car repair in the near future , but hands down , Augies is it . Thanks again !