It has been a few years but feel others should know how I was treated during a move with this…read morecompany. I highly DO NOT recommend them.
Have used this company move me several times. This year was horrible!
Most of the time, the owner guy stacked boxes in the truck, while other 2 guys brought items to him. One of the workers was very good, kept a good pace and good attitude. The other tall guy has a bad attitude and poor helper!
The 2 helpers were wrapping a fragile antique cabinet. When I walked into room, I said in a very normal tone, "be sure to wrap well, it's an antique and be sure to protect the front glass". The tall guy, went & told his boss I yelled at him?? There is no way I yelled at him! When I went outside to bring an item to owner in truck, he started yelling at me, saying "his helpers said I yelled at them, feel I'm rushing them. Also yrs ago I gave them the worst review they've ever received and doesn't understand why I keep hiring them to help me move", etc. Also mentioned he was in a bad mood and had yelled at his 2 workers prior to arriving at my apt". This must have set the negative mood for the day. I let him know, not rushing them and didn't yell at them!! (Must have been the tall guy)
Next day, several of my neighbors at the apt area said how taken back they were that he was yelling at me! They know I'm always nice, don't get angry and the movers not professional behavior, etc.
The tall guy after telling his boss I yelled at him, etc must have made him feel he could now sluff, carrying one light item or small to truck slowly when could have should have carried more at one time like the other helper. The nice guy was doing most of the work! The tall guy would give me a smirky look like there's nothing you can do about it. I'd often see the tall guy just standing around, etc. If I was coming into my apt same time he was, he'd close the door on me, then give me a smirk look.
I had asked owner to be sure items packed in truck so don't rub against anything to get damaged during the move. The leg of my recliner was deeply gouged and 2 antique chairs scratched. The tall guy threw a garden art of dragon flies that light up at night on the ground and now does not work.
At my new house, I nicely asked them to keep my items on the left side of garage separate from my landlords items on the right. The tall guy sometimes ignored this. When done unloading, last item was my bike to go into garage. He picked it up and TOSSED it into the landlords side of garage. It was going to tip over so he gave it a shove into my landlords daughters bike. His coworker stood there and watched him.
When done, the owner guy told me I owed $835 as took 5 hours to move me. This co has moved me about 6 times. Never paid over $600. The tall guy was big cause I had to pay more.
First time they moved me, I gave a good review, but mentioned the truck driver drove 10 miles under speed limit no matter what the speed limit was. I hired them again because they were better than the guys hired after first hiring them. They did good the next few times. It's just his helper, the tall guy.
After moving me, I later called his wife who schedules appts as was in question why have to pay mileage from their start location to my apt. She let me know by law they have to charge for travel to site and was included in an email sent to me. I don't recall seeing that. I let her know what happened while moving my items and she told me they are known to be a premium or exclusive moving co and in the future I should hire someone else. Was rude and very non professional!
I would not recommend this co to help move your items. They are young with immature attitudes, unprofessional, damaged 3 of my items and not a premium moving co!!