Penner's saved our trip, plain and simple…read more We were driving on I-80 on a long trip and our borrowed Tundra started making strange noises coming from the front suspension. The truck owner had told us it had a broken strut but he wasn't going to replace it until after our trip. So we were worried something "bad" might have happened, driving on a busted strut. So we pulled off I-80 and spent the night in York and went to visit Penner's first thing on a Monday morning (at the recommendation of the motel front desk clerk). I understand that first thing Monday is a pretty tough time to try to squeeze into a car repair place without an appointment. All the pent-up demand from over the weekend and all. But Derek, the Service Manager understood our being-travelers-away-from-home situation and that a quick check of the suspension up on the rack could be squeezed into their schedule. The truck was driven around the block (by Derek with me inside at his request) before being put on the lift. Then up on the lift it went, and bone-dry ball joints were identified as the sound-making culprits. Some grease thru the never-used Zirk fittings on all four ball joints made most of the noise go away. The tech did confirm the strut was busted and needed to be replaced, but it could wait until we got home. So they didn't try to squeeze in a repair when one wasn't needed. Nice. Penner's couldn't have been nicer to us. They didn't take advantage of our dire situation and in fact they bent over backwards to get us band-aided up and on our way. And the price was very reasonable. Penner's made me wish I lived in York, Nebraska. Except that I'd have to become a Cornhusker fan and I don't think I'd be able to make that switch. Great place - highly recommended.

We were traveling across country with a horse trailer and young horse . We had a tire crisis near…read moreYale. Fortunately for us, Penners had a hardworking staff who helped us get back on the road quickly. We are so grateful for their attentive service. I highly recommend this business.

Had a Flat on my Motorhome. Without appointment they had me in and out in under a hour. While it…read morewas raining. A little concrete slab out back Which was so nice. I was allowed to stay with my motorhome. They asked all the right questions and even let me see the old tire. Some company's quickly just throw it away. Didn't cost a arm and a leg. Wish they had 24/7 roadside. I'm always in this area. Keep up the good work.

Got stuck in the middle of the highway in NE, called AAA and they dispatched Skip's to come get us,…read moregreat response time and towed us to a great auto shop in York.

Thanks Skip! You're always there when you're needed. I appreciate your timeliness when insurance…read morecompanies screw up.

This is the best automobile care center in the United States. These guys take great care of you and…read moredo their best. The manager of this auto care center is second to none,he is the best man you'll ever meet.I can't say enough about the service at this place. This team is a bunch of winners and we are lucky here in Nebraska to have such a fine outstanding bunch. Thank you, Walmart.

Paid them to change oil and fix a tire on my 04 F150. Was there for 2.5 hours, granted the first…read more15 were spent checking in. My truck was on the lift soon after that. Spent 15 minutes watching thru the window at the professional not being able to get my filter loose. I finally walked out and nicely told the kid to try turning the filter the other way. He was trying to tighten it and could see that thru the window. He then finished the oil change. The same professional moved the truck to the next bay to fix the tire. I watched him put the impact on the plastic rim center fake lug without removing it. He spun the impact and broke the plastic cover. If this is the kind of professionals they are hiring, I don't know if they could handle the responsibility of flipping burgers at the closed burger King next door. Just letting my feelings be known.

Our Buick broke down in York Nebraska on 6-18-18,AAA towed the Car to John Kohl Auto Center late…read moreafternoon. Amy in the Service Center was very helpful and understanding!!The Owners Ben Kohl and his Wife Carol Kohl made sure we got a Hotel for the Night, drove us there and made sure room was available before they left. Went back the next morning and our Car was done by 830am!! Like to thank everyone from Kohl Auto that helped us out and saved our Trip! Thank you from the bottom of our Hearts, Norm and Marie Irby

Always use a GM dealer for service on our GMC truck. First time using this one since we moved to…read morethe area. Needed AC repair work done, which seems to have gotten done correctly, but we were waaaayyyy overbilled on Labor. Our invoice shows an in/out time of just over 4 hours in the shop, which included the lunch hour for the mechanic. So only took actual mechanical labor of just over 3 hours. We were billed according to the standard estimated job guide for 6.7 hours at $100 per hour! No resolve from the dealer upon our complaint, so called GM Customer Service. They opened an "escalation" review case, so we will see. Customer, beware of inflated labor charges from this dealer!!

A few months ago, i was driving across country and in Lincoln my "service engine light soon" came…read moreon. it was a Friday morning and I needed to find out what was wrong and fix it before I headed East on my own. I called Auto Connection and begged for them to squeeze me in. After some normal and appropriate hesitation, they agreed to let me bring my car in and said they would move their schedule around to fit me it. Despite being a total "out-of-towner" they did excellent work, quickly and accurately, and they provided a helpful fix for a noise that I had been hearing on the road. I was releived and able to get back on the road that afternoon. THANK YOU AUTO CONNECTION FOR YOUR HONESTY, KINDNESS, AND PROFESSIONALISM. Jeff Stein Ford Econoline Camper Van- Vacuum tube fix.

I went to Baxter Toyota for my auto tailgate to be fixed - they quoted me over $3,000 - this place…read morefixed it temporarily- & said they could permanently fix it for $1,600 ! They're honest and caring ! Love them !