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Five Star Auto Group

2.8 (4 reviews)
Closed • 10:00 am - 7:00 pm

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9 months ago

scam artists...they put up cars just to lure you in.then try to sell you some JUNK at a higher price,.................waste of time

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7 years ago

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6 years ago

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8 years ago

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Nissan of Queens Pre Owned

Nissan of Queens Pre Owned

(4 reviews)

Ozone Park

WARNING .i saw a car online, spoke to a rep and came in. The car i wanted was not there. they had…read morea similar model for another 2 thousand. i inspected the car and notice it did not pass NYS inspection. tired had zero tread left on both front tires. it would not pass a penny gauge test. i spent 5 years as a car mechanic and have done numerous inspections myself. when i told the manager if he can lower the price he said NO. When i ask of he can change the tires for me he again said NO, and told me to my face the car has pass nyc inspection. this means the dealership changed the tires after inspection. unethical

VERY BAD EXPERIENCE AND WASTE OF OUR TIME!…read more After spending 2 hours inspecting, test driving and negotiating our deal for a used vehicle we found on Autolist, they tried not to honor the price that was quoted and add on $595 for LoJack that they said was included and mandatory, as well as low ball us for our trade. We negotiated further and finally agreed to buy the car and waited for our salesperson Sheena to write up the paperwork, then they gave the keys to someone else to show the car to another customer, while we were discussing if we would finance the car and take it home that day. I think they were trying to put pressure on us and start a bidding war to jack the price up. We explained our frustration, but they did not seem to care or see that what they were doing was wrong. Another salesperson, Sergio, who claimed to be a manager, came over to us with a terrible attitude and it seemed as if he wanted to intimidate us. He accused us of taking too long to check out the vehicle that had a dent and scrape on it and looking at every scratch. He said that they would continue to show the vehicle until we signed the paperwork. I explained that we made an appointment and traveled to see this vehicle and it was not right to sell it out from under us, because Sheena would not complete the paperwork! He was very aggressive and said that if other people came to look at the car, they would let them look at it. All this happened and we did not even make it to the new car showroom (several blocks away) to see the finance manager yet. They were very insulting, rude and unprofessional. We left the dealer and did not buy the car and would never go there or recommend them to anyone.

Five Star Auto Group - usedcardealers - Updated May 2026

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