CROOKS / SCAMMERS / CHEATERS
This may be a little lengthy, but PLEASE I urge you to take the 5 minutes to read this, and steer clear of this place.
I got my 1st job out of college and was excited to finance a used car. I had my eye on a 2016 vehicle @ Roadmasters II, advertised price on their website was $19,999. I have GOOD credit, but when went in and was told that my credit application was denied for the $19,999 car. The dealership told me it was b/c I had a lot of student loans, etc ...
They had another same make/model car on the lot than the 2016 I wanted, but it was a 2015 and about 30,000 more miles than the 2016, and it was advertised for $15,999. They ran my credit for the 2015 car, and in very excited way, told me I was approved for the 2015 car but with a pretty high interest rate ... b/c it my first time getting a car loan and didn't have much of a credit history ... nevertheless. I was okay with it and said I'd like to go ahead and purchase the 2015 car.
When they were drawing up the contract I went up to the owner and asked him if there was any wiggle room on the $15,999 ... because I had briefly read some articles online about "DON'T PAY STICKER PRICE, etc" ... so I tried my best negotiating but he told me that he couldn't drop the price ... and because I was getting the full value price of the car financed ... he was selling it for the advertised price ... and negotiating was really for people paying cash. I was a little disappointed but said, okay its fine. I'm okay with the $15,999 I guess because the KBB value of the car was right around that much.
They drew up the contract ... car price + tax + interest on loan over 5 yrs + a warranty I purchased ... and very quickly and expertly ran through it with me ... it was more of a "sign here, sign here, sign here ... and okay, thank you". And admittedly ... I did NOT DILIGENTLY go thru it with a fine tooth comb ... Being a first time car buyer is an overwhelming process ... especially when you are applying for credit and have no experience doing so.
After 6 months of making timely payments ... I have been getting a bunch of "refinance" your car loan mailings ... I was going over my contract ... and when I peeled back the numbers ... they sold me the car for $19,500. Taxed that amount. Calculated interest on that amount. And got me a high interest loan from Chase ... in that amount. When they quickly went through the contract with me during signing, the presented the high TOTAL of the loan as all interest ... and kept saying its because your interest rate is so high, and it adds up quickly over time ... so that's why the total loan was like $25k.
I called the dealership and confronted the owner about what he did ... and in a very cunning, shameless, wry way, ... he told me "you signed what you signed, too bad". I asked him whether it was unreasonable for me to assume that THE PRICE THE CAR WAS ADVERTISED FOR WAS THE PRICE HE WAS GETTING ME A LOAN FOR AND THE PRICE HE WAS DRAWING UP THE CONTRACT FOR ... and he said no, you should not have assumed anything. You bought the car for $19,500. I still have the original advertisement in emails I sent to friends when I was looking into the car, etc ... and the CarFax "offered for sale price" is still the $15,999.
I am no legal expert and I'm not sure where their actions fall on the illegal vs. plain immoral/unethical scale ... and to be honest I don't have any legal recourse and just got scammed and taken advantage of and was cheated out of over $3,000. I work in a public service job and work hard to honestly and ethically earn every penny I earn. However, this place is okay with duping their customers and cheating them and easily pocketing over $3,000 of their hard earned money.
Obviously, I'd rather walk into incoming traffic and get hit by a bus than ever go back here for my business ... especially after my recent conversation with the owner, in which his tone of voice he KNEW EXACTLY WHAT HE DID ... but knew that I had no recourse, probably b/c he has a shady contracts atty. on retainer ... but this place is not in the business of making long-time, repeat customers ... or operating ethically.
I am only writing this in hopes of at least ONE person reading this and deciding to take their business elsewhere ... and not being cheated the way I was. I feel like that is my responsibility as a fair, honest human being ... I have never pocked $1 that wasn't honestly and truthfully earned ... but this place is pocketing thousands on a daily basis ... with zero shame or empathy. Stay away. read more