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    Road Masters ll

    2.3 (21 reviews)
    Closed 9:00 am - 8:00 pm

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    Sunrise Chevrolet of Forest Hills - My beautiful new truck fully loaded. I wanted this car so bad and they made sure I left with it.

    Sunrise Chevrolet of Forest Hills

    (234 reviews)

    Forest Hills

    My experience at Sunrise Chevrolet from start to finish exceeded my expectations. Everyone inside…read morewas pleasant and polite. I was offered something to drink and shown to quiet areas to make phone calls. Naila Diaz, sales manager assisted me until the car keys was in my hands. There was never a point where I felt like I was being pushed into a sale for her benefit. Any complication that arouse was swiftly handled by other members of the company and brought to alignment very quickly. It felt like I was buying Rolls Royce. She was transparent with numbers and extremely patient in explaining the process to reassure I understood exactly what was going on in real time and what to expect in the coming days. Most importantly, I was guided to what would be the best decision for me, not for them. I'm writing this review after having my new car 12 days and I can safely say, I couldn't be happier with the decision I made.

    Be aware of this fraudulent dealership. They Sell "Lemon" and defective cars as brand new cars…read more Sunrise Chevrolet sold me what I believe was a lemon as a brand-new vehicle. I am now having this matter investigated by the DMV and the New York State Attorney General. I purchased what I was told was a brand-new 2024 Chevrolet Equinox EV from Sunrise Chevrolet with only 7 miles on the odometer, full of excitement and trust. That trust was destroyed almost immediately. The very next day, the vehicle displayed a terrifying "Service High Voltage Battery System" error and would not charge at all. My stomach dropped. A brand-new EV, essentially dead within 24 hours of purchase. What's even more disturbing is that the vehicle's own dashboard logs later showed these same warnings were recorded BEFORE the date of sale. To me, this strongly suggests the dealership already knew the car had a serious defect before selling it to me. When I confronted the sales manager, Mr. Dominic Tolstykh, instead of showing even a shred of sympathy for a customer who had just spent over $40,000 (including the EV tax credit), he was utterly rude, cold, and dismissive. All he said to me was, "prove it." No apology. No concern. No accountability. Just "prove it." I searched the high-voltage battery alert code myself and discovered it was a serious and dangerous defect. I then contacted the salesperson who handled my purchase, Mr. Kris Zafar, hoping for help. Instead, he was dismissive and completely unwilling to assist me once the problem appeared. The moment the sale was done, I felt abandoned. I immediately attempted to return the vehicle. Again, Mr. Dominic Tolstykh refused to rescind the sale or exchange the car, told me to "just lemon it," and insisted they would only repair it under warranty. What made everything worse is that no loaner vehicle was provided at all. I was left without a car for weeks, stranded after buying what I was promised was a new, reliable vehicle. When I again told him that it appeared the car was already a lemon before it was ever sold to me, he once again said I should be able to "prove it." He even went so far as to claim that General Motors "scammed him" with the vehicle, and therefore I should go after GM instead, as if that somehow excuses what was done to me. Later, when I contacted General Motors directly, they informed me the vehicle may require a major high-voltage battery replacement -- a repair that severely diminishes the value of a so-called "new" EV. Even after learning this, Sunrise Chevrolet still refused to unwind the deal. The situation escalated even further when the sales manager became hostile and aggressive and even admitted he sold me a defective vehicle, yet continued to challenge me repeatedly to "prove it." This entire experience caused me significant emotional stress, extended downtime, and real financial losses as a direct result of being sold a defective vehicle. I am now stuck with paying a significant auto loan debt for a defective and worthless vehicle. This is by far the worst car-buying experience of my entire life. I trusted Sunrise Chevrolet to sell me a safe, new vehicle -- instead, I was handed a non-functional EV and pushed into a legal battle just to protect myself. Buyers beware. If this can happen to me with a so-called brand-new EV, it can happen to anyone. Based on my experience, I strongly urge people to take their business somewhere else. Do not assume that "new" actually means defect-free at this dealership.

    Northstar Kia - She got mad when we asked for the refund.

    Northstar Kia

    (153 reviews)

    Woodside

    I recently purchased a car from this dealership and unfortunately, my experience after signing the…read morepaperwork was extremely disappointing. I worked with Malik, and on the day I finalized everything, I was promised that the car would be delivered to me. That delivery never happened. We were texting back and forth about it, and then suddenly his phone was off for about three hours. I genuinely thought I had been scammed and even went as far as canceling the insurance on the vehicle. He later called back saying his phone had died, but instead of delivery, I was told I needed to drive from Brooklyn to Woodside, Queens at 9 PM to pick up the car. I didn't get home until 11 PM. On top of that, I was given two keys, but one of them did not even belong to my car. When I brought this to his attention, I was told that his manager would not fix the issue because I "got a good deal" on the car. Mind you the key is $1,000. I attempted to contact the manager several times and never received a response. There was also an issue with the driver-side speaker not working. They initially agreed to fix it and said they would order the part, but after that conversation, they completely stopped responding to me. Overall, once the sale was completed, the customer service completely disappeared. Based on my experience, this dealership operates in a very unprofessional manner and does not stand by its word. I would strongly caution others before doing business here. I will be filing a complaint with nyc dmv next.

    Beware of this place and trust the other reviews. I made the mistake of not checking Yelp first…read more Northstar should get No-stars. I found a car online. Their site said one price and then when I arrived the car was $3500 higher as the base! Then additional fees were added that were either not mentioned or hidden on their site. They are shady, shameful, and wasted their time and mine. These folks don't deserve your hard earned money.

    Koeppel Mazda

    Koeppel Mazda

    (305 reviews)

    Jackson Heights

    I went to get my tail light replaced after being swiped whilst parked. I've been coming here for…read morethe past five years and I have always had exemplar service. Cassandra in particular always takes care of me with a bright smile, congenial personality and she always makes me feel like I'm family. Communication is clear I always understand what's going on . Although it can be mind-numbing boring waiting for your car to be serviced., I find that time flies once I'm waiting. They have a nice set up for people -Internet connection snacks and TV. I was in Buffalo for a year and I never use any of the Mazda's Upstate because I really trusted this particular location . So thank you for taking care of my car as usual not only does it help to have reliable mechanics but having a customer service that really does go the extra mile is important! Thankyou ! see you soon .

    Worst place ever brought my car here for service and they had my car for two weeks. They did…read morenothing same problems, same issues and also bad communication. There was something wrong with my suspension and they claimed I denied the service which I never got a called to decline anything, they were supposed to change The engine mount and they did not change anything only tighten screws and changed the rubber for the engine mount. Don't understand. How did these guys have my car for two weeks and did nothing ridiculous I do not recommend this place. But last but not least I was told I will get a call for what they did to the car. It's been literally two weeks and I still have got no call from the assistant manager which she told me she was gonna call me and never did just terrible.

    Middle Village Motors

    Middle Village Motors

    (8 reviews)

    Ridgewood

    I've held off posting this review until my saga with Middle Village came to a close (~7 months). I…read morewould have rather not bought a car than gone through this exhausting, expensive, and frustrating experience this year. TL;DR: 0/5 stars. If you're considering buying a car from Middle Village Motors, just don't. There are plenty of cars in the city and plenty of better places to buy them. Ray Chomicki sold me a flawed car, wouldn't help me get it fixed, and then tried to buy it back for less than half the cost less 6 months later when his mechanic wouldn't work on it. Ray from Middle Village Motors sold me a car for $6,000 in April. Within days, issues mounted that only continued and worsened through the summer, resulting in 5 breakdowns/tows. When I approached him to help (I was even willing to help pay for repairs!), Ray would either say my car wasn't covered under his warranty or give the car to his mechanic (Highway 79 on Metropolitan), who would "run the error codes and find nothing". After 6 months of issues, complete replacements on parts that had nothing to do with the car's problems, and tedious phone/email tag, Ray offered to buy the car back for $2,800, just under half of what he sold it to me for. I took the car to a different mechanic who quickly and easily troubleshot and fixed the issue (had to do with the fuel system/dirty injectors and sensors). The car had other issues, too - I could keep writing - but the point here is that MVM could have done the right thing, realized they sold me an unfit car and made it right by either fixing the car or issuing a refund. Ray's resolution was essentially charging me $3,000 for being gullible enough to buy a car from him. Yes, I admit I was gullible and made mistakes in this process, but no, Middle Village Motors was not very upfront or helpful with the issues pertaining to the car that they sold me. I want to say the folks at MVM were downright dishonest, but I don't want to discount the possibility of incompetence. Save yourself time and money, don't buy a car here.

    Great Costumer service. Very trust worthy. My family purchased great condition vehicles from here…read moreand so did I. I purchased a beautiful pearl white Nissan Murano exactly what I was looking for. I live in the neighborhood and I rather support our local businesses. Middle Village Motors I have to say I've dealt with commercial dealers and leases I had such a better experience at Middle Village Motors. I highly recommend this dealer. Come See Elvin he has many years of experience and he's just awesome.

    Road Masters ll - car_dealers - Updated May 2026

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