1. Five Points Tire & Service

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    Millbrook, AL

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    Five Points Tire & Service

    1.0 (1 review)

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    Don Duncan's All American Auto & Tire - Don Duncan's All American Auto & Tire, Millbrook Location

    Don Duncan's All American Auto & Tire

    (7 reviews)

    I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

    Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

    Gipson’s Tire & Auto - Gipson's Tire & Auto Logo

    Gipson’s Tire & Auto

    (18 reviews)

    These guys are great! Very caring for customers and their…read moreconcerns. They keep you informed all along the process of the work. I needed to find out why my brake lights suddenly went out. They found and fixed the problem - fuses had blown. Also found other problems and fixed them. Well worth the price for a safe car!

    my brother and myself have had work done at the Gipsons in Prattville. we have spent a large amount…read moreof money at this business! well the BS they pulled this morning ends all of that! my brother had an actuator replaced and it was replaced around a month ago and it's going out yet again! and when he drop the truck off was told they would not replace it and went by the old one's warranty not the new one's warranty. he told them but it was just replaced with a new one. the new part should have a warranty mind you the part is about a 30.00 to 40.00 part. we have spent thousands of dollars at this store between the both of us. the gal behind the counter said I was told that the new part that failed and was Put in about a month ago was being treated warranty wise on the old warranty so we would have to replace it at our cost. well GOOD JOB GIPSONS! you will never get any more business from either one of us again and I will NEVER recommend your business to anyone again! and I WIll encourage anyone looking to go there to NOT GO! I will tell them what a ripoff they are and miss diagnosis that have cost us thousands of dollars for stuff that didn't need replacing so they could get more money. SO UNLESS YOU WANT TO WASTE YOUR TIME AND MONEY MY RECOMMENDATION IS DONOT GO THERE1

    Five Points Tire & Service - tires - Updated October 2026

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