Gluten Free: yes, item specific
Casein Free: yes, item specific
Yes it's a chain, but it's welcomed when you know what to expect and just want to find a quick meal on a crappy stormy day.
The staff was extremely helpful and attentive to allergen protocols when I notified them of my allergies. As always cross contamination is possible, but they did their best by changing their gloves and keeping my food from coming into contact with gluten.
There was ample seating in the area with a mixture of tables (primarily low top with a few high top tables)
One nice difference between the US stores is that they offer mayo along with the ketchup in the condiment containers.
*the restaurant is located in the portion of the mall near the movie theater read more