These guys make the best burgers. Their french fries are out of this world. I love going there to eat with my kids. Mostly for their french fries they give you so much and their seasoned and they taste so good I recommend this place absolutely read more

Here's how my Five Guys experience went down: I was listening to the radio on the way to work one morning. On KLOS, Mark and Brian were rattling off the Best Burger of 2010 List. Naturally, I perked up (I'm a burger whore... Shhhh...) and turned the volume up. The list was not life-changing. I agreed with some, disagreed with others. What I was really hoping for was a place I had never heard of. Some local, hidden jewel of a restaurant that spun burgers out of dreams, gold and heaven. And then they announced the list's #1 burger: Five Guys. What's this?? Could it be...? The secret burger Mecca I had been hoping for? When I got to work, I looked it up. For a moment, my heart sank because it seemed to be more of an East Coast thing. But then... Thousand Oaks?? That was definitely doable! So the next day, I prepared myself for lunch at Five Guys (I work in Simi Valley) and perused the menu online. I noted all of the choices of toppings but finally decided on a basic cheeseburger with lettuce, tomato & onions. I phoned in my order, drove down the freeway and found myself inside of a super crowded, super loud, red and white, peanut shell-covered mad house. It took a while to get my order, despite the fact that I had phoned it in before I even left work. When I got my order, I found a greasy, leaking, wet mess of a burger wrapped in foil. The paper bag was practically transparent from the oily, soggy, flaccid fries sitting at the bottom. And yeah... this was certainly not a cheap bag of sogginess I had just bought. I ate the burger but felt more like I was fighting with it rather than eating it. Fighting to keep the huge, soggy mess together while trying to keep myself semi-clean. I finally had to throw in the towel. I also had maybe 3 sad, limp fries (desperately in need of fry-agra) before I officially called it quits. *Sigh* This was it? The so-called #1 burger in the country? I beg to differ. To be fair though, In-N-Out is not my favorite burger (*gasp* And I'm a SoCal native! *gasp again* Oh, and I HATE In-N-Out's fries.. Yeah, I said it! ), so I'm not trying at all to compare the two. My favorite burger remains to be the typical diner burger usually found in hole-in-the-wall diners... Clean, simple, well-seasoned and just, well... good. And sorry Five Guys, but that just ain't you. read more

The burger gets lost in all the condiments. $12 gets you a cheeseburger, fries, and a drink. To much hoopla and not enough substance. I do not see how this place claims to be In N Out's competitor. In N Out wins in a landslide. read more

One of my favorite places to get an extremely delicious burger. I love the add-ons too! Mushrooms, mayo, picked, onions, hot sauce, and much more. I like being able to customize my burger. I also like how thick the patties are. I just wish it wasn't so expensive, but it is a great burger so I can't complain. read more

I first experienced Five Guys in Simi Valley. It was pretty good. Not as good as In and Out, which isn't as good as The Habit which is the best. But yesterday we went to the Thousand Oaks location for burgers and fries. You can't really mess up fries but the burgers were completely utterly tasteless. Nothing. I ordered the smaller burger with everything on it. Awful. The hamburger was crumbly and there was no flavor. I couldn't taste the tomato, lettuce, mushroom, cheese, mustard, catsup or the hamburger. Very odd. I ate half of it and threw the rest away. We have officially crossed Five Guys from our list! Makes me kind of sick to think I even ate half. Guess I was desperate. read more

Wow when I saw low stars reviewed I had to chime in. This is our favorite burger spot. Get it any way you want, even grilled jalapeños if you like it that way. All kinda of milkshakes, even "bacon" (not joking). People working there are friendly. Check it out before you rely on less positive reviews. read more

Since everyone compares this to In N Out, I'll go ahead and start by saying that I think In N Out has nasty burgers and good fries and milkshakes. Five Guys has great burgers, fries that I'm not super keen on, and no milkshakes. In a perfect world, they'd be next door to each other and I'd get my burger from Five Guys, and my fries and drink from In N Out. But they aren't. Four stars for being a "go-to" place for burgers. The fifth star is missing because of a lack of milkshakes and because I wish the fries were a bit nicer. read more

I can't deny that the burgers here are delicious, but I can't say they're better than in n out. It's hard for me to justify spending 10 dollars for a burger and some fries when there's no waiter service and there's an obnoxious voice coming over the loudspeaker every few mintues to announce an order. If i wanted that, i'd go to the habit or even mcdonalds and spend much less. Like i said, the burgers are tastey but their prices are a little too hefty to justify the quality of the experience as well as the quality of the food. Also, the fries were so-so, carls jr fries are better. However, If I get the craving for a huge burger I might head over there regardless! read more

Great Place to go as a guest, I think they Valet cars there now too lol. For the money you spend @ 5 Guy's you have too many other choices in the area that are far superior Fact! Side Note: NO Chili or Sauerkraut for their Hot Dogs? Then why even have Hot Dogs on the menú and for almost $4 dollars each....seriously? The Counter, In-N-Out and The Habit burgers all blow this place away. And Islands has the best Fries hands down. Just wait until Garage Dogs opens up this month in 1000 Oaks across the street from 24 Hour Fitness. That will be Hot Dog heaven....from the creators of Fab Famous Hot Dogs in the SFV fame. read more

Ate there with a few friends last night and the service was no good...the staff was just unpleasant and slow and the burger came out not as good as i thought it would read more

Wonderful service, good burgers! I'm not a fan of the cafeteria seating though. The young man who took my order was very nice and handsome as well! read more

This place blows. Why would anyone want to go here? The free peanuts are the best thing unless you like overpriced burgers. Go to in n out for a much better experience. read more

The burgers are good. The flavors are definitely different than In and Out. Both In and Out and 5 guys have their good qualities and bad qualities. For example In and Out has amazing toasted buns, this place gives you a regular company BBQ bun. However, the meat at In and Out is fairly dry and bland, but they have the sauce to make up for it. 5 Guys patties taste juicy, and freshly formed. There is also much more meat in the burger. When I got my burger, i was surprised by how heavy it was. I also liked that they put the perfect amount of grilled onions and mushrooms (they have a large number of free toppings) in the burger that didn't overpower it. The fries at 5 guys were pretty bland though. They weren't as crisp and fresh tasting as i had hoped. I heard they they were ranked number two in the nation for their fries. I Think Carl's JR natural cut fries were much better than these. These were large cuts, but fairly squishy, and boring. I prefer In and Out fries by far. You can also order cajun spiced fries. The spice is pretty good, but again, put on a boring fry doesn't make it amazing. I would put some of that spice on In and Out fries and that would be awesome. The interior is decorated in really annoying patterns, and the seating seems cafeteria style. Its not that comfortable of a place to eat, and it was packed with people when I went, so you end up sitting next to other people. Overall I think the food is ok, but it doesn't outshine in and out like some people make it seem. It really depends what you are in the mood for. Both restaurants will satisfy you with a great burger and good fries, but 5 guys is much more expensive. You could go out to a sit down restaurant for how much it will cost you. Also parking is hard to find, and no drive throughs. read more

I've been to most of the Five Guys locations in SoCal. My two favorites are the Cerritos and Carson locations as the food and service are consistent and very good to excellent. I've been to the TO location twice and both times left with the feeling that this location is the worst one. read more

5 guys was a huge disappointment. The bun was soft and soggy and the meat was cooked too well done and not very tasty. The burger tends to fall apart when you first open it and the condiments weren't fresh at all. Maybe it was just an off night. However, the only thing we really enjoyed were the hot dogs but they were overpriced, . I'll probably just stick with in-n-out in the future. read more

Its alright. Perhaps it was overhyped, I was not too impressed. I wouldn't say it is better than In 'n Out or The Habit, and it is pricier! $20 for 2 ppl and we shared a regular fries! read more

I'm a 5 Guys lover! Been eating at them on the East Coast for four years and can't understand why they get low marks. Everything is a little different in Ventura County so I shouldn't be too surprised. Good juicy hamburger with option of like 20 things you can put on your burger for free...where else you get that especially for free? While you're contemplating my question, a tip: the jalapenos are raw not pickled so crunchy fire. I'm not a peanut fan but free peanuts deserves something. Fries are good to split but way to big by myself and pricey for just one, if your splitting them its worth it. The burger is good, juicy as mentioned before and a decent size. read more

Lots of hype... drove 34 miles to try the burger i heard was muchbetter then in n out. Fail. Dry boring burger. All the toppi...ngs? More hype! Mustard, ketchup, mayo, these are lame toppings. Who cares if you can pick them .$ 23 for 2 people. Very disappointing and expensive. Overall a total fail read more

Whoever said this is good is retarded. Go to in and out for a much better meal for half the price. I had a lame burger, fries, and a soda for a whopping $11+!!! read more

Great food great service so many choices in a burger always made to order. The Cajun fries are the best fries on the planet!

Really poor customer service. Be it arrogance or they just don't care. Below Average food. Unclean tables. The last thing anyone needs is a snotty teenager being sarcastic. Freddy's steak burger is 10 times better and way more friendly, and much better food and variety. read more

You're better off with In'N'Out. This costs considerably more. The burgers are marginally better but fries are worse as is the atmosphere.

Hard to understand how this place is so successful The burger is awful the meat is cheap. The bun is soggy There is really just not anything good to say aside from the fact the the workers were friendly and nice. But I wouldnt eat there again even if they gave me a free burger read more

I am not a burger kind of guy, but I got to say that this place is great. You build your burger any way you want with all the fixings at no additional cost to you. You get a really savory, delicious burger that hits the spot just right and satisfies your appetite. The place is great and the people are always helpful. When a burger is what I'm craving Five Guys is the place. read more

Ive had better burgers at a gas station. whats the deal with the luke warm food? I've been there twice and both times it seemed as if they let the patty cool off before putting the burger together. cold cheese...yuk! As for taste, it was almost exactly like a Wendy's burger. I got the basic toppings by the way ( ketchup mustard cheese onions ). Not even close to satisfying. i also noticed that all those glorifying adds everywhere were from publications or newspapers that do not have In-N-Out in the area. best burger my booty! read more

Don't get me wrong, Five Guys is super expensive for "fast food," but I have never had a better burger, and they are CONSISTENT which is important to me. I don't go very often because of the price, but every time I go, I leave feeling full and delighted! Their burgers are just so darn good. And I love that they offer so many toppings, especially grilled onions. The fries could do with a little less salt in my opinion, but they are very good (and the smallest size is plenty for two people, at least for my husband and I). They have a Coke Free Style machine which is great. I'm not into peanuts, but they do offer those like some restaurants do. This location is very clean and has nice employees. read more

I only wish I could give no stars. This place is terrible. Limp greasy fries, and tasteless overpriced burgers. Who thinks this place is good? Try Habit or In-n-out, cuz this place is a joke. That's right I said it! read more

The Cajun Fries are good, I'll give them that. My burger lacked seasoning and the meat was a strange color of white and grey....was it boiled? Grant it they do have a good selection of condiments to add to your burger or hot dog but the taste is in the burger for me and this place didn't cut it for me, I'm sticking with In and Out and The Habit. read more

Over priced and over hyped. There are hidden costs, those add-ons aren't free. I can go to The Hat spend less and get way more and a better burger. read more

Best burgers and fries EVER. When this place set up in Thousand Oaks I heard nothing but good news from my friends. I only had one question, which was "Why is it called 'Five Guys'?" Nobody seemed to have an answer. Several of my co-workers make fun of the name because they don't respect the burger culture. I was skeptical about this place at first but one day my friend talked me into going in. When you first walk in, it's hard to miss the quotes and good reviews posted all over the room. There are signs everywhere saying things like "Voted Best Burger" and "Heaven on a bun" and stuff like that. I ordered a bacon cheeseburger with everything and jalapeno peppers. I was about to order fries but my friend stopped me and told me that 1 order of fries is good for 2 - 3 people. He was right. They also offer endless peanuts, which again my friend stopped me saying "don't, you wont have room, trust me." Again, he was right. The reviews did not lie, it was the best burger ever. There is flavor in every bite, the meat tastes like meat and isn't thinner than the cheese. They are generous with their portions, and give you more fries than one person could eat. The burger is greasy (the way a burger was meant to be) because A. it tastes amazing and B. people don't go to Five Guys to order a salad. I have been back several times since and have yet to be disappointed. I would recommend this place to everyone. I would go every day if they built one in Agoura Hills. read more

Hey this place isn't ALL that bad...I dont see the hype behind it...obviously the people in the midwest and east coast havn't been to an In&Out. Five Guys has decent burgers...but what I was really looking forward to was the fries...I heard they were just as good as In&Out...well I went and they were fresh (you could see them cutting the potatos in front of you) but they were nothing to write home about. I'd go here again if my friends decide to go...but yeah...it is worth the 3 stars...but no less. read more

Take my opinion with a grain of salt, but you'll probably need much more if you want to make the food here taste good. I came in to see what all the fuss was about, and left totally unimpressed. My food came in a paper bag that was completely translucent from grease, not a good sign. Everything was pretty flavorless and unsatisfying. With so many burger options in T.O. I would never even bother with this place. read more

Food = Yay :) Service/Atmosphere = Nay :( The BURGERS are always Amazing and Incredibily delicious. Hotdogs not so much, but the FRIES are to die for, Excellent. However, I was a little Shocked about this location: 1- Most five guys are pretty clean, but the floors/tables were way dirty at this location. 2- The staff was a bit strange...... I walk in, (no customers were in the restaurant at the time, but a few on the Patio) Smile, say, "Hii!!!" No response from both employees in the store. (I hate that). I get to the register and again, say, "Hi, how are you?" to the employee. behind the register. No response. I told him, "I definitly want an order of fries, there so-" (was going to say good but he cut me off) and he said, "Okay, fries, only." I had to say, "Wait, I want a burger, too." I ordered my burger the way I like it and he basically didn't know what buttons to push to ring up my order. He called back to the other employee working in the back, "Uhhh.. How do I..." Maybe, it was his first day or he was in a bad mood or something? I dunno, he seemed a little lost. So, the employee working with the food came to the front and started pushing all these buttons and telling him what to do. Then he returned back to cooking food, not to mention he was singing the whole time very loud and obnoxiously. If you have a good voice, by all means, please sing, sing, sing! I Really love Five Guys Burgers and the food was delicious. The employee who made my burger did a Superb job. Excellent! I just really didn't like the atmosphere. Not inviting. The other 9 locations (that I have been to in & outside of CA) are fun, welcoming, good energy, and the employees are happy to help you. This totally bums me out because it is the closest Five Guys Burgers to my mom's place. I guess I'll just have to go to the Habit or Smashburger when I'm in my fam's neighborhood. Bummed : ( read more

Twelve Bucks for Burger, Fries and Drink! Outrageous! I'm surprise their still in business! In N Out is way better!

This place is amazing, albeit ridiculously busy. Although that's probably a testament to how good the burgers are here. I can't wait 'til their Northridge location opens up, then It'll be so much more convenient than driving all the way out to Thousand Oaks Now, there's all this talk about the great burger debate. In-N-Out or Five Guys? The true answer is that it's a completely different burger experience and you can't compare the two. Five Guys is great because the burgers and hot dogs feel very homemade. The meat is almost falling apart, and has a great flavor. Their cheese is of great quality as well. The other toppings are also fantastic. My personal favorite is their cheeseburger with lettuce, grilled mushrooms, and A1 steak sauce. Incidentally, that same combo goes great on their cheese dogs, which I highly recommend. It's not In-N-Out, but it doesn't have to be. It does its own great thing by itself. read more

I have 1 picky boy so he don't want pickle ,onion ,mustard and mushroom in their burgers.So when my hubby order it and the counter person who is a girl couldn't understand at all. She said she can not help us order the food because she has hard time to understand what we order. Such a joke tonight?She has a bad night or what.? We only need 3 burgers and 1 fries. And my hubby is white American. We never have a problem when we go to smash burger and habit burger grill. read more

My wife and I were greeted at the door with the manager yelling"TWO AT THE DOOR!" That was awesome! We were the first people there, It was 11am and we were able to take our time at the counter ordering our food. We ordered what we thought we would have wanted and sat down. The seating was like being in a cafrateria. Then people came pouring in for lunch. They called our order and it was as great as friends had told me. The Fries are like if Del Taco and Mcdonolds fries had a baby and that baby was deep fried in peanut oil with it's skin on. The burger was very good, not great. Not great because next time we go back I'm gonna fine tune this bitch to burger greatness. And that is the best part about this place if your burger sucks it's mainly because you made pour choices. For instance I had fresh jalapenos on mine but nexted time I gonna go for grilled jalapenos. You can fine tune this burger into greatness. In and Out is good but so is this place. Now FIve Guy's come to San Luis Obispo County Please. So I don't have to drive to Thousand Oaks for a fix. read more

http://cheezburger.com/40984577 this video sums it up.

This particular five guys is great because it's usually pretty empty in there and the food gets done super fast. The people who work here are great, overall, best (fast food) burgers in TO. read more

I woke up this morning thinking of the burger I had last night... It was delicious. I ordered ahead for my order, I still had to wait an extra 5 minutes when I arrived, but it was worth it. Burger cooked perfect and the fries were amazing. Thanks five guys!!! read more