We have been eating at this location since it opened and have liked it. My husband goes to this location 2 to 3 times a month with his employees and boss from out to town. It's been really good. HOWEVER.... tonight we went in and had the WORST food and experience. I bit into my bacon cheeseburger, and there were little bits of rock hard bacon that sent a sharp pain when I bit down and felt like it about broke my bottom tooth. I went to tell one of the employees (Matthew) and ask for them to cook me some more bacon. About ten minutes later, it was still not done, so I went up to the counter to see what was going on. A young girl (Brianna), said "what do you want?" I told her about my tooth and what happened she said "that is the way we cook it for everyone who comes in here". I said, "That's not how the bacon was my husband's burger. His is cooked right, and he has whole strips on his burger." She said "well your bacon is still cooking, and it's going to be a while" In a very argumentative and condescending voice. And for me to go sit back down. In the meantime, we started eating the fries, and they were almost burnt and very hard. At that point, I did not want to go back up there and deal with the rude girl (Brianna, Who I found out later is the manager for the evening). So my husband took the fries up there and said "these are way over cooked, and we've never had it like that before". Then he threw them in the trash because they told him too. About five or 10 minutes later, Matthew called me up there to get the bacon and the fries. When I got back to the table, he shorted us and only gave us about a third of the fries that we had received the first time. For anyone who knows, five guys always gives a ton of fries outside a the cup overflowing in the bag. We paid over $35 for this meal, and should not be treated so badly. At that point, we were ready to leave. I went back up to the counter and asked who the manager is. Matthew shrugged, rolled his eyes, and threw his hands up in the air. He turned and signaled Brianna. Brianna turned from the grill and said " I'm the manager. And my name is on the receipt". Then I ask who her manager is, and she mumbled something in an extremely rude way, so we went back to the table and threw everything away because we did not know if they did something to our food. We did not want to take the chance of eating spit on food. Hopefully tomorrow when I call the corporate office, Someone will care and do something about this situation. I will make certain to tell everybody I tell about this five guys Mcdonough location will know what happened to us tonight. Bottom line, someone has put very irresponsible, nasty talking inconsiderate, young people in charge, and hopefully this will change. I believe that Brianna was in a very bad mood because it was within 30 minutes of closing and was ticked off because there was a ton of people who came in there after us, and she was ready to go home. read more