Been here twice now on Saturdays around noon - Location is easy to access but limited street parking. We did not have any issues finding parking when we went, but since there is no designated lot, depending on time of day or event going on around the area, it might get crowded.
Restaurant was pretty empty both times we went, we were served quickly and accurately. I've tried Five Guys on the West Island and the experience has been just as good. This location is newer, not very big but still a decent amount of tables and room to eat. I love the huge windows and layout - it makes a big difference with the amount of natural sunlight coming through.
Another feature I love at this location is the washroom area. There are 3 individual restrooms for total privacy and comfort, and a communal sink area on the outside. This means that you can wash your hands without entering the actual bathroom if you quickly need to rinse before or after you eat. You can also see customers as they come out of the restroom and observe if they wash their hands or not since this is out in the open.
Food quality is consistent both times I went and on par with other locations. Burgers are flavorful and made to order - fries are generous. Just the poutine could be better, they serve it to you in a closed plastic container and the curds were all melted, to the point of being stretchy - I suspect they do not use fresh curds as this would not happen with fresher cheese, it should remain intact and squeeky.
If you're looking for large decadent burgers and customizable options - this is the place to go. Free peanuts are also a nice touch. read more