service was great, food was great, but it was so hot in the store. it must have been at least 90 degrees so me and my family had to eat in our car. we couldn't stand to be in the store longer than it took to order and receive our food, which was quick, but i feel so bad for the employees working in those conditions. they said it had been a couple days of the air conditioning not working which is very concerning. i would give five stars but it was unbelievable hot it melted the two extra stars away. read more

12/21/19 Stopped here during a long road trip. I was so hungry.Ordered a single patty with cheese and all the toppings. A small fries, and soft drink. The person preparing the food greeted me with a smile. My food was prepared fresh while I waited. Every bite was so delicious. Probably one of the best burgers I have ever tasted. You could tell that the ingredients were fresh. The fries were delicious and generous. I had to take some home because I was so full. read more

Five Guys - a box full of peanuts - Burgers Near Me - Lake City, Florida

What a friendly place! We were greeted with loud, mirthful, happy greetings. Then our order was taken by a friendly, efficient cashier. We didn't have to wait long for our number to be called. It wasn't overly busy. More fries than we both could eat - and it was a small order! They were so good, too. The burgers weren't mashed down. They were still juicy. They were prepared exactly as requested. The restaurant was clean, bright, and we had our choice of tables. Only one of the drink machines was working. They also had freshly brewed ice tea available. The Sprite Zero didn't taste right. Nor did the Coke Zero. The mix was off. Too much seltzer. Told the manager who was willing to take it for a test run. He fixed the other machine, and then worked on the malfunctioning run. Told us it had something to do with the nozzle. Now that's service! read more

Five Guys - And they were SO good! - Burgers Near Me - Lake City, Florida

This is a good location. My cheeseburger was cooked as ordered and the fries were fantastic. Service was fast and friendly.

I love Five Guys. I've eaten at them all over the country. Ironically, this was the last place I ate inside before restaurants went to take out only. I always get the bacon cheese burger with fries. It was as good as it was at all the other Five Guys I've visited. Good, consistent food and service. read more

If you want to eat where you can't hear yourself think, this is the place. Music so loud it's painful

Hit the spot for a long road home! The toppings were generous and the meat was juicy- as can be expected with most five guys locations. Fries were addictingly good as always. We got our food quickly and the service was nice! read more

Five Guys - Little Bacon Cheeseburger - Burgers Near Me - Lake City, Florida

A quick stop off the highway led us here. Fast, friendly service Clean eating area Food was as expected Clean restroom read more

Well this sucks. I've worked at a five guys for over 3 years and this establishment does not hold the standards. Found a pre cook in my fries they were not crispy on the outside and potato insides. Not only this but the topper for the large fry was nothing. The burger itself was alright however the ticket time was 12 minutes. This is unacceptable especially when I was the only person in the store. Better off finding another five guys read more

Food was excellent. Service was good & reasonable in terms of wait. But it makes no difference whether a customer orders 1 item or 20. Customer service NEEDS to improve. We spent 64.00 on burgers, fries & milkshakes for three....overall, thats an expensive meal. However, good food & service is worth a little extra expense. But when they screw the order up & the manager has an "ole well" attitude, that's unacceptable. Today's customer service employees seem to all (mostly, not all) have the attitude that "it is what it is, just tip me big". There seems to be no pride in anything anymore. And that's a shame. read more

This place is your typical five guys restaurant. It's wonderfully located in a major intersection. The place is smaller than most there's outside seating and they have everything on the menu as usual. I gave this for out of five stars due to the odd parking in the back and the inability to access the front with your vehicle from the back you have to go through a Jersey Mike's drive-through. It makes things much more difficult. read more

Five Guys - Front of store. - Burgers Near Me - Lake City, Florida

I'd give this review a bazillion stars if I could! As soon as I walked it, tired from being on the road, they gave me a warm hello, and were very happy that I chose to stop at their business. They asked me how my day was today, and it was so genuine, you can easily tell that they really care about their customers. They made my order fast, and while it was cooking, we had a most pleasant conversation. It's so refreshing to be treated so kindly. Watching them prepare the food, you can see the love and care they put into it. If you're looking for a good quality burger, made by high quality people, this is the place to be! I'll be back real soon. God bless ya'll. read more

Five guys: excellent service restaurant was super clean and the food was outstanding. Definitely worth a stop. Enjoy!

Great place to eat. Food made to order and is obviously cooked by folks who care. Huge portions so if you order a regular or even a small Fry, 2-3 people can eat off them. Highly recommended! Lake City has a jewel of a restaurant here! read more

Second time here at this location, and the burgers are still good. First time I had the bacon cheeseburger, this time I had a little bacon cheeseburger. Added a vanilla milkshake, extra good. Classic fast busy environment. Good hot hamburgers wrapped in tinfoil. Nice big open restaurant. I was happy how large it is. The peanuts are always a good appetizer. TIP: Order a little fry, and split...you will get tons of fries anyways. read more

I was in Lake City for work one day and before driving back down my stomach was grumbling. A burger sounded like a good idea and it has been a while since I have been to a Five Guys. I totally forgot how to order here and did not remember how simple this place was. You basically start with a plain old burger, but then you get the option to add as many toppings as you want for no extra charge. I felt like I went a bit crazy with my ketchup, pickles, jalapeno, tomato, lettuce and A1 sauce combination, but there are also a few more things to choose from. When I sat down to eat, I grabbed my burger, but the bottom bun was soggy. Bleh, what a disappointment when after my 3rd bite the burger just kind of fell apart. I had to eat a half bun burger. I love their cajun fries and dipping them in bbq sauce or ketchup is an added treat. After my burger had broke I was also finding myself eating the meat patty dipped in ketchup and alternating bites of it while munching on the fries as well. The staff at this location had good southern friendliness and they seemed to enjoy working here. This place is clean as well, but for a Five Guys price I feel like I paid too much for what I was given during this visit. read more

The food was great but the people working behind the counter were very loud not only when talking to the customer but when holding conversation amongst themselves. Not interested in hearing about how they spent their Saturday or what motorcycle they had owned and how hard it was to get parts. Saying hello and goodbye to customers in an obnoxiously loud voice is a bit much. Just fix my burger and SHUT THE HELL UP. read more

I've been in the Lake City Five Guys once and will never go back. Very disorganized, very unprofessional and ridiculously expensive. Took forever to get our food. Our total for 4 orders of the lowest cost burger combo and 4 small shakes cost $64. 2 of the employees got in a fist fight right behind the counter where everyone could see. Will not be returning. read more

Burger over cooked. Mushrooms and grilled onions under cooked. French fries were super. A bit pricy. They don't offer military discount because it would "degrade their product." Really? read more

I've been here about 4 times since the place opened and the food is delicious but tonight I had a pretty terrible experience. Food was fine, it didn't take long but the lady who was handing the food out was extremely rude!!! It's Wednesday night 2/22 at about 7. I am sitting at the table when my number is called, I immediately walk up to get my food and as she is handing it to me she says "I've been standing here forever." No smile nothing!!! She didn't have to but 3 seconds for me to get up and get my food!! I was in shock and even looked around to make sure she was talking to me. She walked off turns around and gives me a nasty look. I'm still wondering what the hell happened!! The food is awesome but I won't put up with rude employees!!! read more

Employees not wearing masks, allowed an employee friend to block the pickup area making it impossible to maintain safe spacing. Did not fell like a safe place to pickup food. read more

Minus the lettuce looking a little questionable, great experience here. The staff were singing along to the music playing which made for a fun environment. It wasn't too loud as to be a bother but it was just loud enough to hear and be comical. Also, when they weren't singing, they were talking sports. I feel like this is really good because you never know who's listening. And they were talking about all good things- not gossiping or using profanity or anything. Great burgers too read more

I stopped here tonight, as I was traveling by Lake City and this is the best five guys I've been to. The fries and burger were amazing and the two guys that took my order and fixed my food were very cheerful and made the experience all around great. read more

Good Burgers! Cajun fries are tasty as well. Oreo milkshake was good. Salted Carmel milkshake was a little blah. Great service on their first day open. read more

Was passing through looking for a fast place to grab lunch. Service was great food was good .

Great food, great burgers and great fries. Very poor management, if you see the way the manager speaks with his associates you would not go back to this restaurant. But I should not be surprised he was treating the customers with the same respect. I have eaten at over 10 to 15 different five guys and always love the food, I will not be back to the Lake City five guys. read more