A+ as the food and service, even just 16 minutes before closing on Friday night, were exceptional! The staff demonstrated kindness and diligence in preparing for closure. The food was hot and fresh, and I would return to this location without hesitation. The atmosphere was fun. read more

Food is great. But it is freezing always. It's not welcoming to clients who want to dine inn. The AC is always on. Even in the winter. But again good and people are great. read more

Everything was as expected from a 5 guys. Clean, straight-forward, and delicious. A little pricey for something seemingly simple, but still one of my favorite burgers. 5 guys is a nice treat to have nearby. read more

This was our first visit to this Five Guys location and, being a new location, everything was pretty well spot-on as far as a great Five Guys visit can be. One of the things I both like and dislike about Five Guys is menu choices.  I love that you build your own burger.  The menu is a list of items to add to your burger as you choose.  There are no pre-defined menu items.  You get to build your own bridge.  At the same time, sometimes my brain doesn't want to be a bridge builder, it just wants to look at a menu and pick a number. Not a detractor at all, but sometimes Jim's brain doesn't want to have to think too much. You have two choices for fries:  Regular and Cajun.  Jim's handy tip:  Get The Cajun.  And be hungry.  You'll get more fries (even when order a small) to feed 8 or 12 people.  I'm not joking. (ok...exaggerating maybe).  The fries are cut fresh from fresh potatoes in the store several times a day, which makes them just about my favorite. The red and white decor is fun and harkens back to the  soda fountain/burger joint days when people wore paper hats and aprons.  The overhead music is a good blend of old and new, and is not too loud.  The walls are decorated with newspaper articles from across the country singing Five Guys praises. The music on this particular visit was a bit loud. Actually it was REALLY loud. So loud that I could barely understand what the woman who was taking my order was saying. Between the mask and the louder-than-it-needed-to-be music, she'd have been better off using ASL because there was no conversation to be had. Do I like Depeche Mode? I LOVE Depeche Mode. Just not so loud that I feel like I'm in the front row at a concert when I really want is a frickin' burger. I think, too, that either someone else said something to one of the staff or someone heard my not-too-subtle comments about the music because about halfway through our meal the audio was turned down and auditory conversation could begin. Five Guys burgers are cooked when ordered, not like some other places.  Sure, it's going to take you a few minutes to get your food, but you'll know that it's fresh because you can watch the entire process.  Not all burger places give you that kind of visibility. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Jeffersonville, Indiana

3/13 Update to previous review. This establishment is still doing a great job with socially distancing but I had to knock the rating down due to three different guests coming in not wearing masks as per the signs on the doors. I would hope this establishment would take it seriously being as they are a restaurant and should be ensuring their guests are safe by requiring customers to wear a mask. I hate that I have to say this but it is important and relevant in the current situation. Other than that, another amazing experience. read more

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Very light crowd tonight. Walked right up ordered. Staff super friendly and greater me when I walked in and left. Double bacon cheeseburger was ordered and was out in less than 5 minutes. Absolutely delicious read more

To get a 4 to 5 star on my reviews, you need to be damn near perfect. I came in on Valentine's Day of this year 2/14/2024 to order two single burgers. I spoke clearly to the young man WHO took my order and suggested the regular fries was big enough for two people... he was right, my burger order was simple ...tomato pickle, mustard and ketchup on one burger and the other burger, lettuce, tomato, pickle ..ketchup, and mayonnaise... when I brought my order home I wondered where was the tomato? I spoke clearly. Enough... the hamburger was made fresh. It was delicious and the french fries were delicious but the burger order was not as I ordered it ...three stars I will eventually go back and see if they get it right the second time and see if the stars can go up some.... To the people at five guys listen listen listen to your customers... read more

They are not nice to doordasher!! Order was ready and was still waiting on them to give me order , was there for little longer than 30 mins waiting so I asked if I could have it and told them I've seen it just sitting there and then refused to give the order to me because I complained on how long it was taking EVEN THOUGH THE ORDER HAS BEEN READY read more

Five Guys is very tough to beat. The hamburgers, fries, and hot dogs are all as good as it gets. I don't eat here as often as I should, because it's terrific. read more

Hadn't been to Five Guys in a few years but was excited for this new addition on Veterans. The first time I placed and online order and all went smoothly. I will say the burgers and fries end up being a bit pricier than your average fast food because you have to buy everything separate. But I will also say that I believe it to be superior to other fast food burgers. If you go inside and order, expect it to take a little while as I think they are still training staff and working out the kinks. However, the service I have received on my handful of times in have all been good. Also, this last time I balled out and got a malted milkshake, and I'll say that I was not at all disappointed. The fries are some of my favorites, too. All in all a quality meal if you're craving that burger hitter. read more

Five Guys - My lil pup trying to get some shake! - Burgers Near Me - Jeffersonville, Indiana

If you've ever visited a Five Guys then you probably already know how warm and inviting the atmosphere is. The free peanuts and joyful attitude of the cashiers is very welcoming. Now the burgers, let's just say they're fantastic. Excellent toppings and thoroughly cooked patties to juicy perfection. I really appreciate their attention to details like the purity of the meat. No excessive fat or chew allowed. Their toppings are also diced nicely so you don't get any accidental burger slippage. Their fries accent the burger perfectly. They're fresh cut and salted generously. There really isn't much to complain about here. Just excellent burgers and fries. read more

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Congratulations on your new opening in Jeffersonville, we are happy to have another eatery. My spouse and I stopped in for lunch, and the place was busy. You have a great selection of food, I ordered the cheeseburger and fries my spouse has the same. There are no combo meals so it's a la carte. The food was outstanding and they gave us a humongous amount of fries. The food was great, however the staff were very loud, and the constant opening and closing of the doors made the atmosphere very cold. Total price was $25.24 for burgers. I'll wait til spring to return, read more

Great place for hamburgers and fries but not so much for there hotdogs you can tell they are cooked on a flat grill to me they aren't cook all the way. Stay with the hamburgers and fries read more

The store was in the process of closing and Elijah literally waved me in!! You guys at Five Guys are the best!! Thank you!! read more

Five Guys - Burgers Near Me - Jeffersonville, Indiana

My order was all wrong and cold and everyone seemed in a rush to get me out the door so they could close a little early.

My wife and I ate at the new Five Guys restaurant on Veterans Parkway. We ate a cheeseburger with grilled onions and fries. I wasn't sure if I would like the onions grilled rather than the usual raw onions. But it gave the cheeseburger a good flavor. The fries were hot also. read more

Don't know why they have so many people behind the counter and they still manage to forget putting the meat on the bun and wrap it up anyways. When you're the told manager will take care of it. Guess that just means he will cook the patties and send it down the line for it to be placed on the to go rack for 10 min. Good waste of my time to drive back up there and wait around but it's cool because I got a replacement fry even tho I asked for Cajun they can mess that up to and give me regular. Manager Lance should really step up. read more

I was disappointed at a recent visit. I got a regular fries and I'm pretty sure I was given the little version instead. It was in the smallest cup they have and the cup wasn't even full. Just a few fries in the bag too. I remember when a bigger cup would be overflowing and there would be a bunch of fries in the bag. And they were tastey. The fries on Tuesday weren't seasoned. I was also miffed that an employee said it was against the policy to give people a small bag for peanuts. After blowing $33 for food being able to take nuts that dine-in customers get to eat shouldn't be a problem. Lastly, IMO the burgers are WAY too expensive and taste plain. When I can go to a sit down restaurant and get more and better food for less money you know it's too expensive. I don't know how this places stays in business. read more

Having tried several 5 guys across the country including the original. This was very poor. A large order of fries was small, not even as large as McDonalds. The hamburger had little flavor. In all, a very poor meal at a high price. Don't know whether this is a corporate trend or local. read more

Foods always good. Just opened and the mens room has piss all over the floor, paper towels everywhere, etc. nasty. I won't add pics but the manager needs to get on this. Hopefully the kitchen hygiene is better than this... read more