The staff was really friendly and welcoming. My wait time at the DMV was over an hour so I decided to walk next door to get a glizzy because the Costco CEO was trending on my timeline. I should've waited because hot dogs at Costco are under $3. I did enjoy my fries and hot dog. The soda on the other hand was a bit flat. I took off one star because they spread the ketchup and mustard on the bun like mayo which made the bun soggy by the second bite.... Five Guys, please for the love of America put ketchup and mustard on top of the hot dog..... The hot dog didn't taste like a beef hot dog. So disappointing. I was expecting a Nathan's or Hebrew National hot dog. The ambiance was ok. It's a burger joint! read more

Five Guys - Hot dog, fries and soda - Burgers Near Me - Jacksonville, Florida

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Not for me. The beef was fresh but, that's the minimum requirement for a premium burger. The mortal sin was not seasoning the meat. Ultimately the burger was a couple of flavorless lumps of ground beef. The tomato slice was also much too thin. I'm fine paying a premium price for good food and Five Guys definitely charges a premium. But, their inability to even properly season their food falls well below the threshold for warranting that premium price. read more

Burgers always fast and delicious! Also love that they provide malt vinegar for fries. read more

Five Guys - Burger dinner at 5 guys! - Burgers Near Me - Jacksonville, Florida

This has to be the worst five guys location in Jacksonville. This is the second time we've ordered online and they messed up our order again. This time they sent us with half our order missing, when I called to ask if they could make it right they agreed, which I appreciated. Drove all the way there and the manager I assume who was on shift was at least apologetic and told me we could make a refund request online for the inconvenience. However when we got home we opened our burger and it was missing a patty. It's a burger, how do you miss the meat? Inconsistent quality and constant errors is all you'll get from this location! read more

Ordered online to use 50% off for a cheeseburger to celebrate National Day! Staff is friendly and professional. Clean and comfortable dining area to enjoy my food. My burger, fries and drink were all Deliciosostyle! read more

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Solid Five Guys visit, as always. Staff are attentive and go out of their way to be helpful (opinion based on multiple visits). Place is clean, and the burgers, fries, and milkshakes are consistently among the best in the category. Free peanuts while you wait are a nice touch. Reliable, no-frills favorite. read more

Really disappointed with this visit. The fries were cold and the food quality was below what we expect. An employee who jumped on the line had a bad attitude, and it showed in how the food was prepared and served. By far the worst Five Guys experience we've had. read more

Five Guys - What we ordered - Burgers Near Me - Jacksonville, Florida

- Confused but still delicious I walked into Five Guys fully expecting... well... five guys. Imagine my shock when I looked into the kitchen and counted only four dudes and one woman. Naturally, I was thrown off. I've been lied to before, but never by a burger joint. I almost asked for a refund on principle alone. But before I could file my formal "False Advertising Complaint," the team served me one of the best burgers I've had in months. At that point, I didn't care if it was cooked by five guys, three guys, two gals, and a golden retriever--it slapped. Still... the name raised my expectations. Maybe next time they can rename it "Five People" and call it even. read more

Now $30. with one fry for two! Good all around Berger but price is totally for two people for a quick lunch that costs almost $50! We did not order anything other than two burgers & Fries yes drink included! read more

We were in the neighborhood of San Jose Boulevard and decided to stop in for lunch. In my opinion, this is the best chain restaurant for burgers and fries. I had the regular cheeseburger with all of the available free toppings. My husband had the bacon cheeseburger with fried onions and mushrooms. Both were great. We also split regular size fries. The fries are delicious. The restaurant also offers free peanuts while you wait. The decor is fun with a red and white theme and plenty of signs documenting all of the food awards from around the country. If you haven't tried this chain yet, you really should. read more

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My husband likes going to Five Guys but I do not. The fries are so soggy and for the price of 2 hamburger and 1 order of fries, I can go to a sit down restaurant and have a full meal with a meat, 2 vegetables and a drink. When my husband wants to go here, we make 2 stops, one for his Five Guys meal and another stop so I can get some decently priced food. I truly don't know how this place stays open. read more

This place is consistently yummy & all American! I love to snack on some salty peanuts while I'm waiting on my grub! I LOVE their salty tatery fries with Cajun seasoning! Usually the helping is humongous! They fill a cup and add extra! Malt vinegar is my go to & they have it in spades! I just get the Jr Burger so I can gorge on my fries! read more

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We recently tried this location as we'd sort of written it off after Covid. For a while they seemed to be closing around 3pm, but on this occasion they were open after 5pm on Saturday and the posted hours finally seemed to be back to normal. We were warmly greeted at the counter when we ordered our burgers. The restaurant was clean and well lit. Your typical Five Guys. Our food came out promptly. The burgers were very good and everything was just as we ordered. The only negative was the soda machine. All flavors had too much carbonation and little syrup. They were bitter, but that could easily be fixed by someone properly adjusting the machine. read more

I love Five Guys burgers, I just wish they weren't a contributing cause of my spare tire. I guess the best food is always the most unhealthy food. I love their gigantic double bacon cheeseburgers and their small (gigantic) fries! And I love how the fries are never the same taste wise since Five Guys alternates between different potatoes to make the freshest in-house fries there are. This location is consistent with all the other Five Locations I've been to when it comes to food taste and quality. The service here is much better than some of the locations I've been to; as each time I've been here I've been greeted with a smile and they seem happy to help. read more

I don't know who made my fries tonight but my boyfriend went to pick them up (long hair and beard with a hat) just saying that so they can figure out who was amazing. (Probably not helpful ) they were some of the best fries I had in years. I order five guys regularly but whatever he/she did is great. Ever since Covid most places don't taste the same even places I've frequented. Thank you whoever you are. These fries were everything and if I could give 10 stars I would! read more

I'm bad. Because I'm having an affair with Five Guys. A chain restaurant where you can get freshly prepared burgers, hot dogs, fries and milkshakes. All fresh, with whatever fixings you want on your burger or dog. This location is always pretty clean and the staff are very friendly and provide excellent service with a smile on their faces. The food a a big step up from McDonald's, Burger King, Wendy's, etc. obviously. Yes you pay more, but for better quality. I'm hungry now. read more

Five Guys - Diet? What diet? - Burgers Near Me - Jacksonville, Florida

Dinner tonight was two single burgers, regular order fries, and two regular drinks. The bill was $32. Quality and taste was fine, but it seemed a bit high for walk up counter service. However, the drinks were bad. The mix in their machine was way off on. We tried various flavors from their machine al to the same result. The syrup mix was way too low. read more

Foods always amazing, docking 3 stars because the prices are that outrageous. What should cost $8-12 for a cheeseburger costs upwards of $16 not including anything else. I miss five guys but these prices keep me from ever coming back. Go to burger barn they're delicious and way cheaper. Or anywhere else really the prices are truly nuts. read more

Alright, here's my two bits... If funds are low or penny pinching, not the place to go to, look for another spot. If you don't mind paying $5 & up for a burger, $3 & up for fries then go check em out. I think their burgers are very good, fresh and you can have them make it the way you like it and you can watch as it's done. Fries are great, cut in-house and nicely fried & seasoned. I'm giving 4 stars (4.5 actually) because the crew at this location and the Southside Blvd location are better than most. I've visited during busy times, slow times and near closing time and it's the same speedy smiling service every time. Especially those near closing time visits, I don't get the vibe that they're annoyed or exasperated about showing up 5-10 mins before closing. I try not to do it often though :) read more

Five Guys - Oreo Shake - Burgers Near Me - Jacksonville, Florida

This is A1 service at its Best. I placed this order leaving out from argyle boulevard and food was ready upon arrival at this location. Also, I was welcomed with a cold glass of water as reprieve for the Florida heat. Well worth it. read more

Five Guys - Burgers Near Me - Jacksonville, Florida

Five Guys Burger & Fries was calling my name this past weekend. I was craving a juicy burger with all the toppings I could think of and ended up here. The staff was very friendly when we walked in the door. We were instantly greeted and you could tell everyone was hard at work - kind of nice to be able to view them cooking and preparing your meal. We walked in knowing what we wanted and couldn't wait to see it in front of us. Little bacon cheeseburger with lettuce, pickles, grilled onions and ketchup for me and a bacon cheeseburger with lettuce, grilled mushrooms and bbq sauce for the man. Of course we had to add on a large Cajun fry to complete the order. Our food was cooked fresh and our hot burgers were out to us in under 10 minutes. Pro tip: a large fry really equals about two! They always place a scoop of fries in the bag. You could tell how delicious they were going to be from the grease on the bag. My mouth is watering writing this review. Burgers were perfect and delicious, fries always on point. I will say the price can be a little high for a fast-casual joint but it's so worth it to splurge every once and a while on a burger like this! read more

This place never fails to amaze me. Every time i come the customer service is so friendly and fun. I came in tonight and the staff was singing and had good energy. Good atmosphere to be in. My patty melt and food was delicious. Love this place! read more

Who doesn't love a good burger and fries??? Five Guys is a burger joint. The menu is simple - burgers, hot dogs, and fries. That's it. You choose your entree, toppings, and go on your way. The burgers are made to order and, however they manage it, not greasy. My biggest complaint when I get a burger is they can be so greasy it turns me off from finishing my meal. I've never had that issue at Five Guys. Now let's move on to the fries. The shop posts where the potatoes that day are from. They are cut and fried fresh. And they're so darn good. Remember when you order that you get a cup plus a healthy extra scoop of fries dumped into your bag. A small is usually enough for me and friend to share. Bonus: they have malt vinegar for your fries. If you have a peanut allergy, you don't want to walk inside. There are bins of peanuts for people to munch on while waiting for their food to cook and the shells can get all over the place. But if you don't have an allergy, swing by and grab a burger! read more

Went back to see if the gynormous amount of french fries was a fluke. Got a milkshake this time around with bacon and chocolate. Sadly, the great bacon in a milkshake experiment went awry, instead of sweet and mildly salty the bacon was jarringly crunchy and salty. Still a damn fine milkshake, even if it was on the small side. I got the same burger I got last time and it was perfectly cooked and topped. I'm going to have to take out a signature loan to come here as often as I want. read more

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This Five Guys is pretty good. Nice staff, good service, mostly clean, and good food. You order the meals individually meaning the fries, drink and burger is rang up separately. No combos. They have double patty burgers, single patty burgers, hot dogs, grilled cheese, fries, etc. You can choose different toppings. There's a option called "all the way" which consist of grilled onions, sautéed mushrooms, lettuce, pickles, mayo, ketchup, mustard, and tomatoes all in your burger. Their fries are awesome. You can have regular or Cajun seasoning. The cool thing about the fries is that they fill the cup to the top and also add s little more in the bag. So when you get your fries, you have the cup and fries in the bag. Very crispy and hot. I got the Hamburger which has the 2 patties with all the way. Cooked well and juicy. A very big thick burger too with the toppings but it is delicious. read more

One of my favorite burger restaurants, Five Guys, really knows how to cook up some tasty food. Many other burger joints mess up even the simple order of a plain cheeseburger with ketchup and mustard. This place gets it right because every burger is made to order, no numbers or names to choose from. Also a great option for taking out; the burgers are wrapped in foil, allowing the cheese to melt to a perfect gooey consistency during the drive home. read more

Five Guys - Dining Area - Burgers Near Me - Jacksonville, Florida

Five Guys!!! Burgers and fries!!! Yes and Yes....this is very limited menu, burgers, hotdogs, fries..they do them right, the first time we came here when it first opened, the burgers were really greasy like dripping oil when you took a bite.. this kinda turned me off ( other people told me this also) BUT im happy to tell you maybe they changed the recipe cause the last 5 times I have been the burgers were great, not greasy at all and made just the way you want with your customized toppings. The fries are so good also I say these are real fries where they actually cut the fries in house, i love mushy fries:) Also try the BLT it is yummy!! A bunch of really crispy bacon!!! SO GOOD! read more

5 stars for 5 guys. They always hire the best staff from the customers point of view. Always normal wait time as usual. I really like the red and WHITE colors in there. The Food is why it's 5 stars. Please spend your money here. Don't even look at the price get a triple cheese with bacon with extra cheese. Cough up a arterie and chug it back down with the milkshake. America. read more

Beware of the 5 Guys on San Jose. I got home with our food tonight and discovered we were missing my daughter's grilled cheese and her fries tasted funny (almost like they had sugar on them instead of salt). My husband offered to go back up there to get the grilled cheese and hopefully replacement fries and my daughter rode with him. When talking to the manager about the problem, the employees began openly mocking the situation and laughing. The manager also tried to deny any food was left out of the order. My husband began to argue with the manager and the manager started screaming at him and himself and several other employees proceeded to JUMP THE COUNTER and follow my husband and daughter outside screaming after them. My daughter was hysterical before they could even get out of the store. Thankfully they made it home safe (should have called the JSO non emergency number), but I wanted to warn others since clearly these employees have no issues behaving like this with a child present. read more

Love Five Guys! Food always great and done fast! Staff is nice and listens to my picky orders so kindly! Amazing place

After a long day I decided I wanted a juicy home cooked bacon cheeseburger but had no desire in cooking one myself. After thinking of where I could possibly go I decided on Five Guys. While their burgers are delicious there's really nothing that gives them that extra advantage to something you couldn't have made yourself. The only difference between their home cooked burger and your own is that you'll pay a lot more for it here then you'll spend anywhere else. This is probably a trip I make once every 6-7 months mainly because of the price and while the quality of the food is good there's really nothing that makes the taste of their food stand out over something that I can make at home. I can say that the workers here are very friendly and their establishment is always clean. I love that here you can see everything so you can watch exactly how they make your burger. I've always thought it was nice to watch. They don't have a meal or any deals that I've ever heard of so you'll spend most of your money if you want more than just a burger. The fries are separate and the drink is too so don't be surprised if you go here to feed yourself and you spend about $20 on just you. read more

Cheeseburger is very good. Fries are very good. Friendly service. (Was there a few weeks ago for the first time.)

Dont get me weong i absolutely love five guys!!! But this location is just awful. I have gone there 4 times in the past couple weeks and every single time they mess up my order. Heck tonight i orders 3 burgers and they gave me 2 burgers with all the wrong condiments and they game me a tiny cheeseburger with nothing on it. read more

After recently eating at Smashburger you would have thought I had enough burgers but I was forced to go. I could appreciate a good burger every now and then but Five Guys delivers the goods. I can't say that I've had a bad experience. Deliciously Appealing. I feel like it's a sloppy burger but I gotta have everything on it And just let the juices flow. A bit pricey for just meat, condiments and bread but at least you know it's made to order. you might want to skip the fries but you just can't eat a burger without... Well fries. Enjoy read more

Five Guys - Burgers Near Me - Jacksonville, Florida

In my opinion without question the best place to get a burger in Jacksonville and for that matter in the entire Galaxy is Five Guys burgers on San Jose. I don't get to come here as often as I'd like because I just shouldn't be making such a mess of myself. But today I'm gonna treat myself. When I walk in the door and I get that smell of burgers being cooked on the grill and the salted peanuts in the box... I just love it! My knees get weak! You can have a burger fixed virtually any way you want. Today I'm having the small cheeseburger which is plenty enough for me. All the way plus A-1 sauce, grilled onions and mushrooms and a small order of Cajun dusted Fries. Bless me Father for I am about to sin! After ordering I scamper over and get my drink, then get a box of the most beautiful salted peanuts you ever saw. Sit impatiently while enjoying my peanuts, and wait for my number to be called. When they call magic number 62 I literally run like the Roadrunner to grab my bag of burger ambrosia! It's very important that you do not take your burger out because they are at the absolute best when they are piping hot. The fries are unbelievable in their molten lava hot state. You must keep them within a minimum of 20 feet from where they were prepared to get the full wonderful effect. When I walk up and see the bag with a little grease spots on the side I know that there's something wonderful coming my way. I grab my bag and head back to the table. What really is joyful is to peek into your bag... it's like Christmas morning, and see a bag full of freshly cut hot Cajun fries mounded on top of your burger wrapped in tinfoil. Nothing fancy here. Just your wonderful burger wrapped in tin foil to keep it piping hot like God intended it to be. The first bite sends me into a burgergasm! It is yummy beyond yummy. No talking; no looking around. The fries are perfect. The burger juice is all over my face and hands and running down my arms and all over my shirt. I feel like a Viking Warrior Burger eater! I don't care, I'm loving it. Be sure you have lots and lots of napkins to detail yourself after the feast! Life is good. Then it's over. Should I have ordered the big burger? All this happiness for about $10. There are signs everywhere that they unabashedly cook everything in peanut oil. I love it. We use peanut oil, get over it Snowflake! They actually have a sign in the restaurant that tells you the Farm today's potatoes and peanuts came from. The Staff are very friendly and customer satisfaction oriented. The place is super clean including the Johns. The prices are very fair. Parking is very easy just outside. The music is a bit loud... but I think meant to heighten your catatonic burger state. Great for kids. Don't waste your money on the 12 and $15 burgers all over town. Be a hardcore Burger Warrior and get you a burger from Five Guys burgers on San Jose. read more

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COVID has changed this business. I go to 5 Guys on San Jose Blvd in Jacksonville. The peanuts are bagged up now. I rated it 3 stars because it is really pricy for what they are serving. A double hamburger and order of fries will run $15.00. The cashiers are not afraid of asking for tips. Beware of the bathrooms! People are eating in and socializing at large tables. Seems like a potential hot spot to me. What I like best are all the advertisements on the wall that say how great they are. Staff changing with each school year. Get in/get out. The landlord Tony Sleiman has engineered the parking spaces so only compact cars or motorcycles can fit. Blame the city of Jacksonville for their strange parking to store ratios. Please keep your pickup trucks and Humvees at home. read more

We had a regular thing going and enjoyed 5 Guys for years. But, lately their food handling (food safety) has been very poor. I am ill with stomach cramps from eating their food. We haven't received a correct order in the last several times. The young man manager is rude when we asked to have our order fixed. I am really disappointed and will not be returning. read more

While I think Five Guys is a tad bit pricey, I do enjoy their burgers and fries. I like that I can customize my burger to have anything I want on it and it's always perfectly cooked. Because they are so fresh and made to order, don't expect to run in and run out...It takes a good 10-15 to get your food, but that's ok by me. I always ask for the small Cajun fries and I can't imagine getting any size bigger than that. It's SOME MUCH fries. And boy are they spicy...but in a good way. read more

I have been at this location many times. I really like the burguers. The soda machines give lots of options which i enjoy very much. They machines even have fanta zero strawberry which reminds me of a soda made regionally in the part of Mexico where i grew up. My complaints are fries are poor quality. It looks like the fries are just pieces of left over potato and no nice size fries are of the batches. Another complaint is i dont like to hear the cook and helper plus the cashier talk really loud of their last nite or previous days adventure. If you understand me i just dont want to hear it keep it to yourselves. Flavor of burguers is very good. Hot dogs always seemed a little burned but they are ok. Just ok. Service was good and fast. No complaints about that. I will be back at this location. If you dont mind the loud talking this place is good read more

Five Guys - Burgers Near Me - Jacksonville, Florida

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Seems like they are always closed early. Two times this week we went by to get food roughly an hour before they close and they were already closed. This has happened more times before. The hours on their website say 11am-4pm, while the hours on the door and google say 11am-10pm. Some consistency would be nice. I understand times are tough right now but maybe update the hours and keep it consistent throughout the week to avoid confusion for your customers. When we are able to get food, it's always good, and orders are always right. read more