I visited July 26 and got a bacon burger with fries & a drink. love the freestyle drink machine Burger was super fresh and huge (tastes like a restaurant burger), but it would be great if it had seasoning. Flavor was lacking. Fries were great & they loaded me up. Terrible service at this location. I walked up to the counter, there were 2 employees standing there, and no one looked up to acknowledged me for a good 2 minutes. I walked up & said hello, but no one responded. They tapped on the screen a few times and then finally asked what I wanted. All I expected was a simple hello. read more

Five Guys - Bacon Burger - Burgers Near Me - Dallas, Texas

Well this is my baby brother's favorite burger place so I stopped by one sunny afternoon to give it a try. This is a solid burger. It reminds me of one you would get at a mom and pop burger stand. The fries were not my favorite. They were pretty limp! I'm not sure what the deal is with dumping them all in the bag either. The service was friendly and the restaurant was clean so those are positives. Price wise this was not an inexpensive lunch. read more

Five Guys - Cheeseburger and fries - Burgers Near Me - Dallas, Texas

This was the nicest, and fastest, locations I been to. I'm a fan of five guys but I always want to give credit to the shops that take pride in their service. This is one of those shops. Food was excellent, service was better! read more

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Terrible experience. I ordered online and walked in. When I a politely asked if mine was ready they gave me an attitude and said "it's right here wait 3 minutes". I was the only one in the restaurant so I was expecting them to let me know when mine is ready, however after 15 minutes of waiting I asked if mine was ready yet and finally received it. read more

I know burgers. I love well-made burgers and don't mind paying a little extra for one. I will pay a little extra for good service. 3 experiences here, this place needs to spend more time getting the staff up to speed on the burgers and service. Way too pricey for what they provide. The food is okay, but the burger needs a tad more time on a hotter grill to get the proper caramelization to enhance the flavor. The time in a bag awaiting the fry person to dump fries in is too long. Thus, the juicy burger and fixings turn the burger into a gooey wet mess if you have a 3 minute drive home. The flavor is good, but unless eating it in the restaurant, it just doesn't seem to be a good idea to take it to go. The shakes are okay, but I'm not fond of the extra sweetness. The fries are likely really good but not crispy and kind of soft and gooey if taken to go. I do like the ambiance, namely the free peanuts in the shell to pick and eat while the meal is being made. Overall, it was too expensive, too slow, and not good for near by take out. read more

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Service was great. I appreciated how the cook worked as a team with the line cashier -- he would ask the customers in line how many patties we were ordering while so we would have less wait time. read more

I've eaten at well over 50 Five Guys locations across the country, and I keep coming back because I love their fresh cut fries. Unfortunately, this Northwest Highway location in Dallas consistently misses the mark when it comes to cooking them. I've been here several times, and the fries are almost always undercooked. They're soft, mushy, and sometimes seem almost raw in the middle. At most Five Guys locations, the fries have a little crispness on the outside while still being fluffy on the inside. That's what makes them so good. The burgers have always been fine, but the fries are a different story. It feels like they just need a little more time in the fryer. Since the fresh cut fries are one of the main reasons I choose Five Guys over other burger places, I hope management takes a look at this and gets it corrected. read more

I was in the mood for a big juicy burger and I remember seeing that this place opened not too long ago so I decided to give it a try. I had a good experience but it seems to me that this restaurant chain is caught between gourmet (with gourmet prices) and a fast food restaurant. It has an identity crisis. I had a regular burger, small fry, and a small soda (actually, a medium soda because they don't have small). The bill was $20 and then with tax and tip it was mid-20s. That is a lot for a fast food place. It was kinda like sticker shock. Everything is a la carte. There are no combo meals. On the positive side, the burger was big and juicy. It was double patties, made to order so it came out hot. The condiments are generous. The burger was juicy and tasty. It was a good burger and ate like gourmet instead of fast food. The fries are pretty good, crispy on outside and tender inside. On the negative side, the meat needed some seasoning. The fries were just thrown haphazardly into the bag. The price is still something I can't get past. I can' believe that I just paid $20 for a fast food burger. The ambience is kinda sterile. They try to be hip with bags of potatoes stacked in the middle of the store (the same gimmick that I saw in Pittsburgh years ago when I tried 5 Guys for the first time. I remember thinking, "don't they have any storage in the back?"). But at the end of the day, the ambience is that of a fast food restaurant. It feels fast food and no amount of gimmicks can cover that up. The service was fine although a bit slow. Because they made my burger to order, it takes a while. There was just one other guy and me who were waiting for our order, so it was about 8-10 minutes. If the restaurant is full or a lot of people come at once, I can see it taking a lot longer. Will I be back? Not sure. $20 is a lot for a burger lunch. The burger was good, but I am not it was that good. In and Out is about 1/3 the price and the quality is about the same. read more

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I had a taste for a cheeseburger; stopped in for a bite and spent $25 for a cheeseburger and fries I could have had at Wendy's for half the price. Counter style so you pick your own food, yet the tip jar is there. Will not be back. read more

I love Five Guys burgers and was delighted when I learned there was one in my neighborhood. I went with high expectations and was not disappointed. My friend and I both had the two patty burgers with drinks and shared large fries. The burgers were tasty and hot. The fries were abundant although a little bit soggy for my taste. But that didn't stop us from enjoying them. And we took some home. About the drinks. They have the new fangled machines that allow you to mix the various flavors to your liking. Reminiscent of those I remember from my youth. What fun! My only problem was trying to figure out if the machine dispenses ice. I don't think it does but my Coke Zero was just fine. I know that some mention a lack of cleanliness. That wasn't my experience at all. While I was there tables were cleaned in a timely fashion. Service was friendly, helpful, and patient. And parking, while I was there, was plentiful. This Five Guys checked all the boxes for me. I'll definitely be back. read more

Five Guys is most definitely the best burger chain in America. What can I add that hasn't already been said on one of the articles displayed on their walls? Great burgers, great fries, and peanuts. Lots and lots of peanuts. read more

We tried this location recently and had a great experience. It had been years since we have visited this chain, but we enjoyed our meal. Their regular burgers are double patties. However, the little burger and little bacon cheeseburger were still filling. Our daughter enjoyed the grilled cheese. We also split a regular size fries with Cajun seasoning which had great flavor. They have a Coca Cola freestyle machine which we enjoy. The staff were friendly. They have a couple of high chairs but only 3 tables that are low enough to use them. The other tables are too high. A little pricey ($40) for what we ordered, but that is the new norm I think. We would come back. read more

Five Guys - Little Little Hamburger - Burgers Near Me - Dallas, Texas

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Definitely not what I expected. The price for this burger is ridiculous. I decided to stop by and give this location a try but I sure won't be coming back. The service upon taking my order was not even good. They got my order wrong and the size of my meal wrong. If going to pay nearly $20 dollars for a burger it better be a great looking and tasty burger. I was very disappointed at the whole outcome. The place is small for a burger place of this magnitude. Not enough places to sit and enjoy a $20 dollar burger. The ambience is just so loud since the kitchen is just so small as well. read more

Five Guys - Menu - Burgers Near Me - Dallas, Texas

30 MINUTE WAIT! Burger was ordered no cheese and with BBQ sauce and onions. CAME OUT WRONG. No BBQ sauce. With awful plastic looking American cheese. Yuck. Took a LONG TIME to remake while they prepared many burgers ahead of my remake. They asked me over and over what I wanted on my burger. Onions and BBQ sauce seem pretty simple to me. Ok tasting burger finally. In-N-Out does a bigger better tasting burger for half the price. 5 guys dining area was littered with food and paper trash all over the floor and condiments counter. Tables dirty. Won't be back. read more

I had the bacon cheeseburger with jalapenos. I love that the meat and cheese seem to be good quality but the bread could be better quality. It's thick and dry despite being toasted - I expected more for a $14 burger. Everything in between the bread was amazing though. read more

Burger was meh. Small and greasy. First time at this location. Better experience at different store.

Ordered a bacon burger all the way. Couldn't eat it as a burger. It was way too messy. They don't have plates so it was awkward cutting the burger to eat it. Was not that great of a burger. Will not go back. read more

Five Guys - Tried to pick up the burger and this is what happened. Had to use a knife and fork to eat it. Was not impressed. Wasn't worth the cost. - Burgers Near Me - Dallas, Texas

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We went for an early Sunday dinner. The food was delicious with good portions , as always. The restaurant was clean. The service staff were very friendly and professional. They greeted everyone that walked in the door. I would like to recognize Jeremiah in particular for his outstanding personality. read more

My order was wrong. I went to the counter and stood there with my burger open in front of me. 2 employees saw me and never said a word. Rude. On top of being wrong, There were 4 tiny pieces of lettuce on my burger. :( read more

Five Guys - My burger - Burgers Near Me - Dallas, Texas

I love the service! The guys in there are so nice ! The food is good! The atmosphere was chill!!

Very pricy burger but the bacon cheeseburger with grilled onions was amazing. Burger had two patties and the American Cheese was perfectly melted. The Cajun fries were also good. Service was quick. Five Guys has a big reputation in the East and it lived up to. Highly recommend. read more

I ordered to go 2 bacon cheeseburgers and added some toppings, one being jalapeños. I got home and they both had no bacon and no jalapeños. I have also ate at the restaurant and they have forgotten to add certain toppings. I love the food but too many mistakes. read more

Worst experience ever! The guy at the counter was rude then when I got my cheeseburger and fries and drink, which cost me $20 my cheeseburger wasnt even a half a patty. Needless to say, I returned it and got my money back and left. $20 for crap food. I can't believe they even served that to someone and then laughed when I took it back. I didn't see anything funny about spending $20 on a hamburger I could get better at McDonald's.then I left and went elsewhere and noticed he only refunded the cheeseburger but not the fries and drink which I didn't even touch and left it with them! So it still cost me about $10 for nothing!! read more

So happy this opened in our area!! Love five guys. I was having to drive to the mall for a burger