Don't mind my mountain of ketchup In the photo, lol. 5 guys is always my go to spot for a fresh and delicious cheeseburger. Their burgers are made to order and they are fresh, never frozen. The flavor of the patty alone is worth the money, and I will say that the regular burger (2 patties) is just too much for me. The little one, which is a single patty is the perfect amount for me. Their fries are cooked in peanut oil, so if you're allergic, beware. Otherwise they have lots of options for toppings and they never disappoint! I also really love their banana peanut butter milkshakes. Worth every penny. read more

Five Guys - Little bacon cheeseburger with little fries - Burgers Near Me - Cuyahoga Falls, Ohio

The staff here is amazing!! They all deserve a raise! Every time I go in they are so kind & go above & beyond. They always make my day. Appreciate this staff because it is so rare to have kind service workers anymore. read more

This is for the people with celiac disease who are craving French Fries!! Dedicated fryer. That's correct: dedicated fryer. Come on in for your gluten free French Fries. So. So. Sooooo gooood. read more

Five Guys - Gluten-free fries!!! - Burgers Near Me - Cuyahoga Falls, Ohio

See all

Much too pricey! Will never return ! You need silverware, table service and cloth tablecloths for their prices! read more

Oh my goodness, yes please! I always get a Jr. Because I plan to keep eating red meat till I die, and I don't feel like over testing my cholesterol medicine. Or maybe it's because I know I'm also getting a Peanut Butter Milkshake with Oreo Creme so I need to 'save the calories!' I finally got my wife to try this amazingness of a milk shake (yesterday after going here) and she immediately said, that's amazing! And Deadly.... my only suggestion to the 5 Food Buyers would be, buy fresh mushrooms please read more

Five Guys has never been inexpensive. I decided to treat myself to one of their burgers for supper. I ordered 3 items: a Little Bacon Burger (one beef patty), Little fries, and a regular size soda. The meat in the burgers is good - no argument there. They still give more fries than you can (and should) eat in the Little fries. The Freestyle Coke machine yielded a bad-tasting blend with too much soda water and not enough flavor. This modestly sized meal was $18 - double what I'd pay at Burger King across the street. All of the prices have gone up so much that it's not reasonable anymore. I won't be back. read more

Friendly staff. Took the time to explain the menu and answer questions. Great food. Seating area clean. Food was prompt with a short waiting period. read more

Service was kind but slow despite the amount of workers behind the bar. It is definitely not worth the price. Sadly I remember when it was much cheaper and miss those days. I'd suggest saving some money and getting a good burger elsewhere. read more

This location always makes the fries soggy and soft even if you request crispy/well done

I decided to come in here on a monday evening for a late after late lunch/early dinner snack and I ordered a Large five guys style fries and boy did i forgot how many fries they give you and I had to wait around 5 mins for my fries because they were being made fresh in the fryer and I also got a large drink and it came to a total of $8.27, now i do think that is a little expensive for just a large fries and large drink but it is so worth it and I also sat in the restaurant and had a couple of small trays of peanuts because it was raining outside and I was killing time before I had to catch my bus. The employees were really nice and helpful. the place already had a few customers in there when I arrived at around 4pm. I am defitnley will be back here again. read more

Such good burgers at this place! Sincerely some of the best I have had and the shakes are magnificent as well. I have not been to a Five Guys that I haven't liked. read more

I love their fries, I love their burgers. They also give you peanuts to snack on while you wait. I usually never wait long for my order to be done read more

This place is great! Always delicious. But today we got amazing service. Food came out fast but my burger was wrong. They missed half the toppings. When I mentioned this I excepted to just get some extra toppings handed to me. Nope. They remade my whole burger!!! Came out hot and perfect. To top it off the manager came out to talk to us to to ensure that everything was perfect. Stellar!!! Come here!! read more

Never make the food till I arrive this makes me constantly not on time to deliver the door dash order. Its inconsiderate I have yet for them to have the order ready at the pickup time. read more

Best French fries ever!!! Workers are always very friendly and busy. Their pop machine is fun as it has everything I've never heard of ... peanuts are a fun touch. read more

Best burger and fries around. You can't go wrong here, folks. Great quality in the juicy burger patties and the ingredients are fresh. The fries are cooked twice, so they are perfectly crispy outside, mashed potato inside. If ya haven't been here, do yourself a favor and go. read more

Well, this was supposed to be dinner. However, we noticed that they cooked in 100% peanut oil and my son has a peanut allergy. So, I believe that chick fil-a also cooks in peanut oil as well and I know my son can eat that. So I asked the cashier if she knew if they cooked in peanut oil and she said she wasn't sure so I explained why I asked and thought maybe she might know from personal experience. So she understood, and then proceeded to ask the cooks and one guy yelled out I don't know this isn't Chick fil A its five guys!!! Totally humiliating and not embarrassing!!! My husband intervened because he became very upset at the smart remark and explained the reason for the question again. After that we decided to leave. Very very poop customer service and I will not eat at that location again!!! read more

Closest thing to In-n-out here in Ohio. Definitely beats BurgerFi and I love how the burgers are always hot, fresh, and delicious. Knocking off a star for the always inaccurate online order times. It'll say my order is ready in the app, but then I'll get to the dead restaurant and have to wait 15 minutes? Confusing and pointless. However, this doesn't stop me from dining in! The fries are always so hot and yummy. When I'm feeling like dancing with danger I get the Cajun topping. So delicious! read more

This 5 guys is just like any other one I've been too. Still, I felt compelled to rate them four stars. The staff has always been super friendly and helpful so no issues there. The issue I have had every time I've went to this one is the pop machine. Every single pop (5 of them) that I tried were bad. No flavor. Flat. Or no carbonation. The ketchup is always out as well. This is frustrating and I wish they could get runners for the upkeep. Still a delicious place for burgers and fries though. read more

Five Guys - Perfect burger - Burgers Near Me - Cuyahoga Falls, Ohio

See all

Service was great! The cashier was really friendly and authentic. The store was busy when I went in but everyone was moving quickly. And more importantly my food was fresh and tasty read more

I have rarely been to 5 guys, tried it a couple of times before when I first saw it in Massachusetts and I wasn't impressed. Some may like the brown bag approach but to me it was lazy just throwing my food in a bag that way even when eating in. I only ordered a burger this time, no fries. There is no indication that the regular burger is 2 patties. I thought the difference between regular and little was size, but maybe it is patties since I got two. I can't eat two. Should be a notice there that it is 2 patties for the regular burger. Other than the burger was pretty good (even though I paid for a patty I didn't eat) and the shake was really good, not too thick, just thick enough to still be able to drink it. Would I go there again, I suppose I would, it was tasty. Just wish the signs were clearer as to what you got when ordering. read more

Had them recently, always heard they were great, but never had them. It's cool that you can pick what exactly goes on your burger. The burger was good, the fries were good (just how I like them too, mushy with crisp at the ends). But let me tell you about this milkshake I had. I am in love with banana milkshake/ice cream. This was probably the best banana milkshake I have ever had. I still dream of having another one soon. Sounds weird that I would be writing about milkshakes at a burger joint, but try their banana milkshake! It's delicious! read more

Great burgers and fries! The burgers are made of fresh beef, they are thick and juicy. The fries are fresh cut and delicious. When we're in the mood for a good burger, this is where we come. read more

See all

Brought my Mom here for her first experience. Everything was great except for one minor mixup which was corrected. I ordered a double and she ordered a single. When we got our order, the condiments I picked were on the single and my Mom's was on the double. I decided to mention this and asked if I could just get the extra burger. They apologized and said they would make a whole new burger for me and said they couldn't take the old one back. I asked for a bag and said I'd send it home for my Dad to try. The guy running fries heard this mentioned that he had some extra fries that we're going to be thrown out if I wanted those bagged to send home too. So essentially we got 3 meals for the price of two and the staff was very courteous. I thanked them and everyone was happy. Of course the food was hot, juicy and delicious as always. Mom really liked her first experience and thought the peanuts were a nice touch. If you are looking for a quick burger a step above fast food but not quite a gourmet burger experience, you can't do any better than Five Guys! read more

Five Guys - Good stuff! - Burgers Near Me - Cuyahoga Falls, Ohio

Still haven't found a burger that beats Five Guys and I'm trying, trust me! Born in California and raised on In-N-Out, but converted to Five Guys. 6/24/16 update: I have now been to Flipside and the Rail, and I've gotta say that neither place really wowed me. They make excellent burgers, but I've had plenty of similar burgers elsewhere. Something about 5 guys gets me every time and it doesn't matter where in the country I am. There is something to be said about the consistency and addictive, drug-like qualities of a 5 guys burger. read more

I ordered from Uber Eats from this location and my order didn't contain the items I ordered. When I called the store to address the situation and the woman who picked up the phone was laughing in my ear as she answered. Once I told her the issues I had she immediate found every reason in the book why it wasn't her or the stored problem... I'm sure the food would of been great but I never got it... unless I was willing to drive in of course (which defeats the purpose of ordering delivery). Bottom line you don't call your customers liars... I would suggest finding another location if you need your burger fix... read more

Can't believe there hasn't been a review of this location! Excellent! They definitely do the Five Guys name right. Very quick and friendly service. Clean throughout the restaurant. My wife and I frequent this location and have never been disappointed. My favorite: little cheeseburger, A-1, lettuce, tomato, pickle, and mustard. read more

Nice and friendly staff. Best fast food burgers you can find. I keep mine simple but it's always done right. Fries are amazing, a small order is enough for one person, 2-3 can split a large order. Shakes are addictive. They also have the coca cola combination soda machine. read more

Friendly staff, same great food. They are quicker than most I have been to. Never a bad experience, although they could use some extra help cleaning the tables. read more

Great burgers, a bit pricey but still love to come here once in a while. Kinda wish it was called something else though. I don't like when my wife asks me if I want 5 guys tonight. read more

If you haven't tried Five Guys, you are missing out. I've only had single cheeseburgers and fries, but each time is the same great experience. They have an insane amount of toppings to pick from, which gives you more bang for your buck. Don't expect to order your food and have it waiting for you in 1-2 minutes; instead, get your drinks and some peanuts and sit down for about 6-7 minutes. As you will find out, the bun holds up to the amount of toppings, at least for a single patty burger it does. Their fries and so much better than anywhere else, no exaggeration. The potatoes they use for their fries are from different areas and I think I have always had them from different areas of Idaho- everyone knows that Idaho is known for their potatoes! My kids get milkshakes every time, but come on, all kids love all milkshakes. Plus, they have Coca Cola Freestyle soda so it's a win-win! This isn't the cheapest place to get burgers and fries, but they are better than any where else in my opinion. read more

Nice burger for a change! The food here is very good and atypical of a fast food burger. The fries are very good and an enormous portion. Good job! read more

Burgers where good, they have one of those cool coke machines. Only downside is that the employees wouldn't stop making weird ass noises. Kinda funny at first but then it just got annoying read more

A good business is like a good meal. You start out with the right ingredients: kind employees who are hard-working add in foods made with fresh, basic, hand cut toppings and fresh cut fries and you get the BEST there is to offer. This review is less about the food (which in my opinion is burger perfection) and more about the service. Every time I walk into five guys on howe road I am greeted with a smile, The employees are patient kind and hard-working. It's no wonder the restaurant is always busy, but, they work so hard the wait is hardly ever too long. I will continue to go back repeatedly and you should too. read more

Amazing customer service. Quick reaction to when I got to the counter. The manager was engaging and talking to me when my food was being made. The inside was clean. read more

easily one of my favorite burger places. great customer service. the fries are awesome. haven't tried the new milkshakes yet. will soon!

Sami was wonderful and greeted us with a smile. Best burgers anywhere. More fries than anybody can finish.

Over price. We have way toooo many hamburger restaurant. In fact the food does not have good taste. Go to firehouse and get a dollar burger , at least you can taste the meat. read more

Always good. Juicy yummy bacon cheeseburgers, love the grilled jalapenos. Fries are perfect! Great service too. 5 stars all around!