The burgers at Five Guys are decent -- I'll give them that. Fresh ingredients, cooked to order, and you can load up on toppings. Fine. But that's where the compliments end. The cost is absolutely ridiculous. A burger, fries, and a drink will set you back more than it should for what is essentially a fast food meal. You're not dining at a steakhouse, yet somehow the bill feels like it. And then there's the cherry on top -- a tip prompt staring you in the face at the register for a carry out order. You hand over your card, pick up your own bag, and they still have the nerve to ask for a tip? No thanks. I'll pass on the guilt trip along with the overpriced fries. read more

Nice and friendly service from the staff. It's clean! My cheeseburger is delicious. Thank you, Gustav and Staff.

Ok so today with the 40th anniversary I decided to try 5 guys. We down loaded the app and proceeded to input the promo code 40FGBDAY and the app froze. Tried again, and again, and yes again yet it still froze. Tried it on my GF phone same thing. So we called 5 Guys and asked if they'd honor the code in store, got passer to another worker, then another...on the 3rd guy he said they cannot. So the one day y'all offer a deal for you expensive af burgers it dont work. F you 5 guys...you dont even deserve the 1 star. read more

Food was very hot fresh and made to order. The grill was always cooking! I opted for the bacon cheese burger mayo pickle grilled onions grilled mushrooms bacon and A1 Cajun fries hard to beat. read more

Everything about this burger is soggy. Disintegrating bun, limp lettuce, chewy burger patty.

$40.19 for two burgers and ONE fry and waters to drink. Prices are outrageously high. The burgers are good but not THAT good. read more

Five Guys - $40.19 for two burgers and one fry and waters to drink. The prices are outrageously high. Burgers are good but not THAT good. - Fast Food Near Me - Bothell, Washington

Ordered the dog and Cajun fries. Everything was hot and very good. Only complaint is that buns don't hold up well if you order toppings. It falls apart. Either too small or too soft. But still all was tasty read more

Didn't realize there's a Five Guys here until last week. Stopped here a quick bite. Couple of customers were there ahead of me. But the service was fast, within next 2-3 mins I placed my order. It's like any typical Five guys, 7-8 tables arranged well. The place was very clean. The food was ready in no time. They made my cheeseburger to the perfection, Thanks to the extra grilled onions and Jalapenos added to the burger. Nicely done. See you again soon. read more

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There has been a huge turn around since my last review. Obviously it's been a long time since then since my last review I've developed celiac disease and this has become my go-to for quick and thought free dinner. It's close to home and consistent. The lettuce wrap actually stays together unlike some other places, and everyone is trained to be super careful when you specify your food allergy. The place also feels cleaner than it used to, by a big margin. And service is always friendly and efficient. My only gripe is not being able to specify an allergy on the app, so we order in person. Really not a big deal, just would be a nice upgrade. read more

The food is amazing, the workers are so nice which makes their service phenomenal and the ambiance is homely. I go here quite often, but keep in mind that every five guys wrap their burgers in aluminum foil so it is going to be on the softer side, especially if u take to go. Except the bacon is always crispy! Also the manager, Gustaf, has been really friendly every time i go read more

We arrived at 9:59:21 and they closed at 10pm. Not only did they serve us well, they made sure we felt like we were a priority. They even made sure we could get our shake too. This, was excellent service being displayed at its very best!!! The crew that night was amazing! (Fri. June 30, 2023) read more

Five Guys - Peanut Butter Shake. - Fast Food Near Me - Bothell, Washington

I don't know his name.. I don't know what motivates this man so much... but if you want a bangin burger that slaps harder than an Indian mother, FIND THIS MAN AT THIS LOCATION read more

Five Guys - Fast Food Near Me - Bothell, Washington

To me five guys is a get what ya pay for kind a place to me it's not cheap and it's not expensive considering the higher levels of legitimacy etc... Today I got a bacon cheeseburger as the base before condiments it was quite good and the staff where friendly. Mostly just a get what ya pay for quality type place. The burgers are quite huge (likely and possibly hard to fit ones mouth around not nessisaraly in a bad way) thus I wouldn't be the least bit surprised if this chain in general is a favorite amongst Pro football linemen with quite large apatite's like old world workaholic lifestyle lumberjacks with high calorie intake and burning kind of thing etc.... read more

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Lively place, free peanuts, fresh made hamburgers, awesome coke machine and the best french fries I've had from a 'fast food' joint. French fries are very generous too, one large is enough for two adults. But, I'm not a fan of the 'small format' burger (like Dicks, the McD Cheeseburger, In-n-Out), especially if you pile on the extras here, its a big-small sloppy mess. High prices and no shakes move Five Guys to a 3-star for me. BUT, 5 star on the 'green rating', virtually all recyclable, biodegradeable materials for service, well done 5-guys on that aspect. read more

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Five Guys has an okay burger. I mean what can you say when you get the customize it in every single way and make it your own. The only problem is the pricing. Their burgers are sooo expensive, I feel like I would get a better deal going to Red Robin. I really don't remember Five Guys being this pricey and it was never really my favorite "fast food?" burger joint as In N Out was and will always be the best. Anyways, when I ordered my burger, it took them about 5-10 minutes to make. They have free peanuts that you can bring, which trust me, I took a lot of how expensive the burger was. The burgers do come double stacked and it's made to order. It comes in a baggy and the whole thing was completely greased up. It felt like I was eating oil, meat, bread, and cheese. To some, that might have been good but I wasn't feelin it. read more

The service here is so so good, they are always so friendly and kind. And the food is always great. Never disappointed!

Used to be my favorite, now it's meh. I did a mobile order recently and asked for my burgers to be ready at 5pm. I show up at 5pm, go to the pickup area and give them my name, and only then do they started making my order. So I wait the 5-10 minutes for the patties to be finished and burger to be put together (very messily too), and then the guy goes "Oh, you have fries, let me start making those". What was the purpose of me ordering ahead of time? And no apologies for being 20 minutes late, just a "Have a good one!" The food is still good, although pricey. But I'm miffed by the lack of service. Not sure how many times I'll be going back. read more

Do not ever order online. They will tell you your order will be ready in 7 minutes, you will get there in 10, and will wait 30 minutes. This is my current experience; order made at 4:30pm, it is 5:05pm, I'm there waiting... Waiting... Waiting... PS. Sorry, but I have to change my review to one star due to the way they handled the situation. I couldn't find a manager of this establishment, nor couldn't get an explanation about what is going on. They essentially stole one hour of my Sunday. Very frustrating. Not recommended. read more

Five Guys - Fast Food Near Me - Bothell, Washington

Delicious burgers made with the toppings you want. Fries are super yummy. Very friendly staff.

Came in at 9:20PM on a Sunday night 6/26. Yummy burgers as always and especially great service. The gentleman at the cash register was happy, super kind, and receptive of my friend's complicated order and the supervisor (I'm guessing?) was kind enough to double check. All the staff was super sweet, even the woman that was sweeping. Granted it was close to closing time and they got a little rush at the end, everyone's demeanor and attitude was awesome. The kind of customer service you'd expect. Definitely will be back! read more

Three stars is appropriate. Dicks and In-n Out has delicious burgers. 5 guys tastes like the chain that it is. We spent $45 for 2 bacon cheeseburgers, a hot dog, and fries which is a bit steep for fast food. They forgot to give BBQ sauce and my bacon cheeseburger had no bacon. It was a very disappointing experience, we will not be going back to any five guys. I don't know how they grew so quickly but it's overrated. read more

They screwed up my order 3 times Bacon cheeseburger no pickle no lettuce First time it had pickle and lettuce Second time no cheese Sent two people over to talk to me It was like talking to an alien race They could not understand me they explained because I didn't say the code properly . Bacon cheeseburger PLAIN. I guess . lol . Took 25 minutes with seven employees and an empty restaurant and didn't offer a discount or free fries . Horribly managed . Floor was dirty . As in picture all over . Someone came out for a 30 second sweep . And they want 15 bucks an hour ? Lmao read more

Five Guys - Fast Food Near Me - Bothell, Washington

Are you stayed here all the time it has went really downhill. Tonight the burgers were overcooked I'm pretty sure it had already been cooked and they just threw it back on the grill and reheated it. The fries seem the same way they seem to have been re-dipped after already been cooked so they can heat them up. Also the only taste I have in my mouth now is salt it's like I took an entire tablespoon full of table salt and ate it. I know they went downhill I gave them one more chance I'll never go there again. It's overpriced garbage at this point. read more

Extremely friendly and accommodating staff!! I forgot to order a topping I wanted on my burger and the guy who was calling orders was happy to give me a side of it when my order came up. Some say the ordering process is difficult. I do not understand this. There is an option of the "regular" or the "little." The regular has two patties, the little has one. There are two lines of free condiments/toppings. If a burger is ordered "all the way" it gets all the ones on the top line. I order the little with bacon cheese, mushrooms, onions, mayo, and bbq sauce. I ordered a large Cajun fry for my hubby and I to split. The regular would be more than sufficient. They dump extra fries into the bag, so there definitely isn't any skimping going on. The fries were perfection. They were crispy, well seasoned, and not greasy at all. My burger was put together a little sloppily and my bun ended up falling apart. Regardless, it was beyond delicious. I think the free peanuts are great. If you have a peanut allergy, well that sucks for you. Lastly the soda machine is freaking awesome. It's a digital touch screen with more options than I've ever seen at any fast food or restaurant at that. They even have plain Seagram's soda water, which I think is awesome. They accidentally put grilled mushrooms on my husband's burger, which I was more than happy to eat, but it was still a mess up. Also, like I mentioned before, my burger was haphazardly put together and my burger was actually broken in half, therefore minus one star. I will be back though, and foresee an additional star being added to the rating. For one regular bacon cheeseburger, one little bacon cheeseburger, and a large fry our bill came to $17. Cheaper than getting a burger and fry at a restaurant, and more expensive than fast food, but the quality of the hand formed patties, toppings, and hand cut fries beats the majority out there, hands down. read more

Five Guys - Fast Food Near Me - Bothell, Washington

Ordered my food and drove home to find my order was wrong. Tried calling the phone number to ask for a refund for the burger that was made wrong but the phone number seems to just go to a busy tone all the time. Liked the milkshake, but mad that I have fries and a shake with no burger and no refund. read more

People love to complain, over analyze and hate what's "popular". Giving this place anything below 3 stars is ridiculous. Comparing it to In-N-Out?? Be serious. My boyfriend and I both agreed we really liked it here. I don't eat burgers or fries really, so he got his dinner here. I had a bite of both and I have to say it was really good. Made me wish I ate burgers and fries haha- next time I will order a hot dog or hamburger (no bun). Pros: -Nice staff -Awesome computerized coke machine.. we held up the line trying out the flavors. Sprite Vanilla was great, so was Sprite Grape. -Cajun fries are nice and spicy. -THICK to-go bags, kept the food really hot. -Free peanuts, and not just any peanuts, extra salty peanuts -Clean -Very organized system Cons: -Asked for no mushrooms, got mushrooms :/ -No milkshakes -Pricey -Fries would of been better cooked longer -A higher quality bun would do wonders for this place And not necessarily a con but they do have a small menu. Overall, we will be back. I got a cheeseburger for my grandma and she LOVED it- and she is really picky about crappy burgers now in days. read more

Five Guys - Coke machine with touchscreen - Fast Food Near Me - Bothell, Washington

Yes, it's a chain of phenom fame. And, true to Washington nature, there was a constant line out the door for the 1st 2 weeks they were open. Burgers: Great and just what they should be. Just order the 'Little Burger' unless you want 2 slices. Fries: They definitely know how to do fries. And being a former chef, I watched and figured out they're 'secret'. 1 regular size order will feed 2 people. My only complaint: portion size! They're huge! Everything is huge! They even WANT people to 'complain' they're getting too many french fries. In my mind, that's food waste. And they'll make your waistline bigger. Read the other reviews for more detailed diatribes about how they ordered their burger with X but got Y instead. Yada yada yada. 5 Guys is what is - nothing more. A decent burger & fries. read more

When I was in line for my lunch I was hearing this kid making sounds as he ate his little burger. As i am ordering i find that they do charge a bit extra for a smallish burger, I'm a big guy at 6'4" so i get a larger portion but when the burger arrived it smelled amazing. The bun was smeared with sauce and after the first bite i am near hooked. The burger patty is hand formed & juicy, the bacon & cheese tasted different than others & there was a sh!t load of free peanuts. I will give them 5 stars for the food but it is a bit spendy @ $7 for 1 delicious-ness burger... that said i will be back. read more

The food here is delicious! This is by far the best burger joint in the Bothell/kenmore area, the food here is better than Kidd valley. They are a little pricey but they do offer a little cheeseburger option that is more affordable and still substantial in size. The soda machines are the kind that have 100 flavors so that's always fun. They also have delicious shakes, you can combine flavors, my favorite is coffee/salted caramel - so good! They can have long wait times so best to go after the busy lunch or dinner times. I will keep going here. read more

I was born and raised in the Washington DC area, just like Five Guys, and so I've been eating these burgers for a really long time. Five Guys made national news several years ago after President Obama was spotted grabbing a cheeseburger at the Arlington, VA location, and they've been on an expansion spree ever since. After I moved to the Pacific NW, it was nice to see that Five Guys has been successful enough to expand out here as well. I've eaten at this location several times so I figure it's time for a review. Five Guys is a very simple concept, and it's wise to keep it in mind: like the name implies, they make burgers and fries. The idea is to make fast food without compromising freshness or taste. They are not fancy or complicated, and don't intend to be. They sell some other stuff too (like grilled cheese and hot dogs), but I wouldn't go out of my way to come here just for those items. This is a classic burger joint, and if you like juicy, greasy burgers, made to order and fresh, Five Guys is worth a visit. The inside of the restaurant is spacious, well lit, and high-ceilinged. Like all Five Guys locations, decor is reminiscent of a 1950s-style burger joint, with white and red tile on the walls, stacks and stacks of raw potatoes and barrels of peanut oil, and those weird Five Guys chairs that LOOK like they're made of wood but are actually made of metal. Still don't get that..... Kids seem to love Five Guys, so maybe they decided to go with more indestructible furniture ;-) Anyway, burger ordering is very simple and very customizable. Choose from a few basic layouts (one or two patties, with or without cheese and/or bacon) and then choose from a large list of toppings. My standby is a "Little (one-patty) Bacon Burger" with lettuce, tomatoes, raw onions, ketchup and mustard. You can also order fries, regular or Cajun-style. The Cajun-style fries are my favorite, and are just regular fries covered in hot Cajun spices that go great on their own or with ketchup. Milkshakes are massively overpriced at $5 for a 16 oz. shake (cue the John Travolta in Pulp Fiction quotes), and are not nearly good enough or large enough to justify the price. Skip the shake and just get water or a soft drink. The burgers are cooked and prepared while you wait. It usually takes 5-8 minutes or so. No big deal; I'll always happily wait for freshly made-to-order food. The burgers are seasoned well, cooked well-done, and come out just a little greasy/oily but generally very delicious. One small annoyance is that all orders -- whether eaten in the restaurant or to-go -- are thrown into a tiny paper bag. And like all Five Guys, unless you specifically demand otherwise, they put the burger in this tiny bag first, then a cup for the fries next to the burger (inside the bag still), and then dump in a mountain's worth of fries into the bag on top of everything. French fry grease gets everywhere, all over the foil, soaking through the paper bag, and on your hands whenever you reach in. Most of the fries are at the bottom of the bag and not in the cup, every time. Be sure you eat somewhere close to a restroom so you can wash your hands afterwards. Generally, this Five Guys is a good location and showcases everything that this restaurant stands for well. If you're a lover of simple, freshly cooked burgers, you're doing yourself a favor stopping in here. read more

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Good juicy burger, a little different than In-and-out but in a good way. We ordered the double patty cheese burger with fries. At in-and-out, you could have had three burgers for the price we paid. Their fries taste better than In-and-out which is a nice plus. Would I go here again? Maybe. If they lower their price by a couple of bucks, probably a little more frequent. Oh, and if you haven't eaten at Five guys before, their patties are nothing like burger king or mcdonalds. It is not flat but fat, kind of the like the burger you can make at home using ground beef. Which is a good plus too about the place. read more

Still great burgers! Update: they will make your fries to order -- we like ours extra crispy. So if you want your fries make special they will do it for you. Great service and cheerful employees -- they even took the order out to my car while I was waiting!!! read more

Five Guys - Fast Food Near Me - Bothell, Washington

I usually go to Five Guys after going snowboarding. These burgers and fries always hit the spot. The burgers aren't huge, they're not gourmet, they're just delicious greasy burgers made the way you want them. A lot of people compare them to In-and-Out. In-and-Out is not this good, it's way overrated. Get the bacon cheeseburger and seasoned fries. You can also choose from many types of pop from their touchscreen dispenser. You can also have a few peanuts while you wait. In my opinion the prices are a bit high though. read more

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Five Guys is the same at each location, a greasy burger that tastes yummy and a mountain of fries. Order a size smaller than you normally do or you'll have a snack for the pooch when you get home. Prices are on the cheap end. Food is made fresh to order and it's not the best burger you'll ever have - it's fast food, hello - it is good and fills the need for a happy burger. Being able to make it however you want is nice. All Five Guys look the same, like a red and white checkerboard, giant quotes from newspapers to brag about their fast food and a pile of peanut bags that remind me of dog food piled on the floor. I'm not down with the peanuts - not a fan of them nor the mess. It would be awesome if Five Guys would add a drive thru. When I'm trying to get somewhere fast, which is the point of fast food, I don't go to a Five Guys because of the time going in and out. Also, my eyes hurt looking at the red and white checkerboards. Would be great to not have to see those again. Food: 4 Ambiance: 2 Service: 3 Parking: 4 read more

It had been a while since i had gone back because the last time will not great visits. Today we had waited over 10 minutes for our burgers. Every burger they do here is a special order and the instructions should have been clear. I thought my order simple, lettuce, tomato and mayonnaise. Why would you load pickles all over my burger? Having waited and being hungry ate my burger cause and took the pickles off. I took the receipt and the pickles up the counter and told the clerk to please remind the cooks to follow the orders. After i had sat back down, the counter person offered to re-make the burger, but we were in the process of leaving so i declined her offer. read more

Love this place. I usually get the cheeseburger "all the way" with everything else on it. The fries are large enough to share as they overspill the fry cup with double the fries. The kids like the hot dog choices as well. Free peanuts help pass the wait time for them to cook your food. This new Bothell location has the all in one soda pop machine that has a crazy number of choices. Friendly staff as well. Thanks 5 Guys! read more

Five Guys - Messy but good - Fast Food Near Me - Bothell, Washington

While we have always been big fans of the fries at this Bothell store, especially the Cajun fries, we had a disastrous experience. We were there last night and had burgers and a large order of Cajun fries, with soft drinks. For drinks we had sweet tea. Surprise number one: the tea was bland, hardly any tea taste, hardly sweet. Thinking we probably just hit a bad cycle of the machine, we ignored it. Then the food came. Surprise number two: burgers were good, but the fries were darker than usual, hardly had any Cajun spice mixed, and were tasteless (not salty at all). I brought the fries to the counter and asked to check and the staff confirmed those were Cajun fries. They gave me a container of spices to add. Somehow the taste was just different from usual. We ate less than half and threw the rest of the fries and the tea. We were very disappointed, and I wrote in a complaint on the site. Today, with no other food since the five guys meal, my son suffered stomach cramps and threw up several times, while I had some diarrhea. First time ever from a visit to a five guys restaurant. This will be our last time at this store. Bad tasting food we can ignore, but food that makes us sick? Maybe it was just our poor luck, but the risk is too great. read more

Second time I've gotten a burnt burger here. The floor and tables are almost always dirty as well. My kids have been lucky enough to not get burnt so I keep coming as long as they still desire it. read more

Five Guys - Burnt burger. - Fast Food Near Me - Bothell, Washington

Walked in 12:55pm to pick online order and it's now 1:30 and still no food. Everybody that walked in after me got their food already. Fucking RIDICULOUS!! read more

I did door dash. My mistake. I paid for cheese. No cheese. And apparently I'm supposed to drink my shake without a straw. read more

Five Guys - Says add cheese right? - Fast Food Near Me - Bothell, Washington