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    7 months ago

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.7(32 reviews)
    2.9 miWillowbrook
    $$

    Good selection of shoes. Interesting way to try something on - scan the barcode and enjoy our size…read moreand they bring it out. Took a minute to get the system and luckily we did it on the first try or finding help would have taken awhile. Decant prices- about the same as else's.

    NEVER GO OR BUY ANYTHING FROM THAT BRAND OR STORE…read more BE CAREFUL OF SCAMS I am extremely dissatisfied with my recent experience at the Dick's Sporting Goods of 2131 Post Oak Blvd, Houston, TX 77056. I purchased an item that, upon further inspection, did not accurately match the description provided on its labeling and was therefore unsuitable for its intended use. When I attempted to return the item on May 9, 2026, the store staff Martin denied the return request on the grounds that the item had been opened. What was particularly concerning was that the store refused not only to process the refund, but also to return the item or receipt to me. Additionally, I was left without any reimbursement, which I believe reflects a highly unprofessional handling of a legitimate customer concern. After expressing my intention to file complaints with the Better Business Bureau and relevant consumer protection agencies, the situation escalated unnecessarily. A security individual was brought into the interaction and presented himself in a manner implying law enforcement authority, yet he declined to provide identification, a badge number, or his name when requested. During the encounter, I felt intimidated and harassed. The individual also made physical contact with me without justification and attempted to photograph me and obtain images of my identification using a personal cell phone, actions I found deeply inappropriate and troubling. Overall, I found the environment hostile and the conduct of the staff and security personnel highly unprofessional. Based on this experience, I cannot recommend this location to other consumers. I intend to pursue formal complaints through the Better Business Bureau and applicable consumer protection channels, and I will also explore potential legal remedies regarding the handling of this incident and the conduct of the personnel involved. Furthermore, I will continue seeking a full refund for the disputed purchase.

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    DICK'S Sporting Goods
    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    The Container Store

    The Container Store

    3.7(32 reviews)
    0.8 mi
    $$
    Certified professionals
    Consultations available

    My family and I drove nearly 40 minutes from Bridgeland--through traffic--because we had a gift…read morecard to The Container Store. We hadn't been in years, and we thought it would be a fun family trip to revisit a store we used to enjoy. When we first arrived, we were greeted warmly by the store manager, Christi, who was kind, professional, and had a genuine smile that set the right tone. The store was not busy, so it was fairly quiet, and you could easily hear my children's laughter echo through the aisles. My son is four--curious, energetic, and, like most toddlers, has a knack for exploring things he shouldn't. My one-year-old daughter giggled as he climbed into one of the large bins--yes, the sturdy, weight-bearing type designed to hold storage items. Of course, as any parent would, I told him to get out. He didn't listen immediately (because, well, he's four), but he wasn't hurting anyone or causing damage. Had anything happened, we're responsible parents and would've made it right. That's why I was completely shocked when an employee named John came marching from the opposite end of the store with a stern, unpleasant expression. Without so much as acknowledging us--the parents--he looked directly at my children and said, in a sharp tone, "Hey kids, get out of there because if you break, you buy." Then he turned and walked away. Not only was this incredibly unprofessional, it was completely inappropriate to speak to someone else's children in that manner. You don't approach toddlers with jargon they don't even understand. You address the parents first. His tone, body language, and delivery made the situation feel unnecessarily hostile and condescending--especially toward two very young kids who were simply being kids. Whether John was having a bad day or just lacks basic customer service skills, it was unacceptable. It left me embarrassed, upset, and frankly appalled that this was how a paying customer and her family were treated--especially in a store that prides itself on organization, sophistication, and service. Although Christi was not aware of what had happened during our visit, her calm and gentle spirit at checkout reminded me what great customer service should feel like. She treated us with genuine kindness and professionalism, completely unaware of the negative experience we'd just had with her employee. Unfortunately, her warmth wasn't enough to undo the damage caused by that interaction. This experience has completely changed how we view this location, and sadly, it will be the last time my family and I shop here. I sincerely hope The Container Store addresses this type of behavior and ensures no other family is ever made to feel the way we did that day.

    I love this store! It's always a great shopping experience. The 1960 store is so convenient and is…read morealways organized and tidy. The staff is great too.

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    The Container Store
    The Container Store
    The Container Store

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    Marshall's

    Marshall's

    2.5(17 reviews)
    3.1 miWillowbrook
    $$

    This rating is based off of the great service I received and not the merchandise in the store…read moretoday... I was in the area and I decided to go into Marshalls to get look for dress socks and upon going to that section I noticed they had nice designer suits, which I've never seen there before. I thought It was a great bargain once I looked at the tag price and they had my size so I snatched one up. I didn't try it on in the store ( something I never do :/ ) especially with suits, due to me knowing my size. Upon trying it on, the suit was to tight and short on the sleeves. It wasn't to big of a deal due to the fact that I just stumbled upon the suits and I was really looking for one in particular. I am convinced that Marshalls, TJ Maxx, and Ross sell material that didn't pass the quality check at the manufacturers, but are still saleable at a reduced price. That suit felt like it was 2 sizes to small and 2-3 inches short in length. I'll just stick to getting socks and other accessories and buy suits from suit retailers.

    This is one of my favorite Marshall's. Not all of them are…read moregreat though. The selection of clothes rotates very quickly! So if you see something you "Might" want buy it right then because it probably won't be there later. I bought a cute Michael Kors summer dress regularly price $189.99 for $29.99!!!!!! I also found a blue and white jumper on clearance for $15.00. Of course I bought that too. It was regular price $99. I love a great bargain.

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    Marshall's
    Marshall's
    Marshall's

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    Five Below - toys - Updated May 2026

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