even one star is too much for this bus company - zero customer service and their drivers are…read moreabsolutely horrendous as I sat down in the middle section of the 901 bus coming from donore road, I needed to quickly confirm a doctors appointment as I sat down on the bus, I was in the phone for less than a minute and I'm a grown woman who understands it's impolite to speak loudly on the bus so I a was speaking quietly - I was met by the bus man screaming abuse at me to sit at the back of the bus A truly pathetic man as he had shouted at a man ahead of me getting on the bus because he wasn't aware there was no money on his leap card and he simply needed to let the rest of us pass as he topped it up on his phone A miserable man clearly in the wrong career and a terrible bus company

I don't use the Matthews Dublin-Dundalk service that often but every time I do it's punctual, the…read morebus is clean, and the drivers are sound. I got the direct bus from Dublin to Dundalk on Wednesday and it was ideal. Can't go wrong for the price.

Hello to staff at Armagh bus station. Today, 28th June 2022…read moreI was using the town service 12.30 from Woodford, and back on the 2.14 pm from the bus centre. I am not long after hip replacement and am using 2 crutches. This was my first trip out, and my return journey was by myself. I was nervous about tripping, falling, etc, none of those things happened. I want to praise, and thank all the staff on duty today for their kindness and help. The driver was very kind to pick up my travel card, get my ticket and bring it to me in my seat. The lady in the office inside was similar, friendly and with a smile. Well done and thank you. R White

At least Armagh has a bus station, for many years it didn't, so the very fact one exists is good…read more Unfortunately it's quite small and there's no cafe, only coffee and snack vending machines (chocolate bars, packets of crisps and bags of sweets). A well cared for Ulsterbus station, if slightly shabby these days. Staff are agreeable, when they're there that is, as the ticket counter's closed up most of the time. Hence you often just purchase your ticket on the bus from the driver. However when you do talk to both counter staff and bus drivers they are friendly and helpful. Today I went to buy an Armagh to Belfast ticket which costs £9.40, but the ticket counter Gent advised me I could purchase a 'Rambler' ticket for £9.00 which allows unlimited Ulsterbus and Belfast Metro journeys for one full day up to midnight (price as at Nov. 2015). There are a couple of things which irk me about this station. Lack of an electronic timetable display board is one, though paper timetables sit at the ticket counter. Secondly the opening times are rubbish. Buses come and go at all hours over 7 days a week but the bus centre's only open Monday to Friday 8.30am to 5pm. This is annoying if you arrive or wish to depart outside station opening hours as you end up standing at an outside bus stop in all weathers.