I engaged Fitzgerald Wood Flooring expecting a craftsman. What I got, instead, was a one-man monologue: over an hour spent listening to a soliloquy of self-praise, accolades, and flooring conquests past. Not a minute spent actually addressing the project at hand. When I inquired days later about the estimate -- the basic courtesy one expects from any reputable tradesperson -- I was told he simply didn't want to do the job. Why? Because he didn't feel there was anything wrong with the floor.
Let me be clear: We weren't asking for a diagnosis -- we were requesting a new floor. Our home, our choice, our investment. It is not the place of a contractor to play philosopher king, passing judgment on what we should want.
This was not a consultation. It was a performance. And in the end, it was a complete waste of time.
If your goal is results, not rhetoric -- I suggest you proceed elsewhere. Fitzgerald Wood Flooring seems more interested in applause than actual work. read more