I adore this company! I had a large project done earlier this year and had a few questions about…read morethe windows they installed. Mark came promptly both times and answered all of my questions. Great service.

Very poor experience. All I wanted was a bathroom window replacement done with frosted glass…read more They sent out the typical sales guy who assured me that it was a simple job and that there would be no issues. They requested a 1/3 deposit that could not be paid electronically. This should have been my first clue. Then it took a month for the window to arrive. They then scheduled and showed up with a regular window. And they of course ripped out the existing window before checking. So I had to have the wrong window installed and then wait six weeks for the correct panes to arrive. Then spend two weeks going back and forth to schedule a new installation date. Then they flew in and out on the date and I finally had my window. And it took only 10 minutes following the job being finished before someone showed up from the company and demanded payment. Not throughout the whole process was anything given emphasis until it was time for them to be paid. Avoid at all costs.

Great company! Starting with Tammy, then TJ, Eddie and Tim. They were very understanding of our…read moreneeds and quickly responded. We are very pleased with the workmanship,would definitely use JP Carroll again and highly recommend them. Debbie H

Steve O- Newington, CT I Hired JP carroll for my roof in…read moreNovember . they are a GAF certified installer which was one of my criteria. Overall decent job but 2 workmanship issues I discovered. price was in middle. higher than some others. lower than some others TJ sales guy was great. very knowledgeable and even discovered I didn't have soffit vents like I thought thus I did not have proper ventilation ( eves had siding with perforated vents however they were covered with plywood in attic no ventilation). because of this TJ pointed out I should not put ridge vents at peak ( they are designed to work with soffit vents). this was key in me picking JPC installation was done in 1 day. did great job protecting property and cleaning. staff very friendly. but at end of day I did walk around and questioned something regarding diverter installed in front of house. they did poor job in cutting flashing/ metal rake around diverted too much of gap. I questioned it and they attempted to put another piece over it but still had large gaps. they siliconed it assured me no water would penetrate. I accepted that initially but 4 days later after getting my gutters put in I noticed additional issues with the additional 2 nd piece of flashing they put over diverter 1) it was not a new fresh piece. it was recycles, dirty, had unused nail holes in it, and the edge was crinkled not straight edge. 2) the 2nd piece of additional flashing was not cut to fit the area. this area was above the gutter over over my front entry/door where there is a short side wall where garage connects to house. the flashing was 2-3" too long vertically. and it was hanging below the side of the garage by 2-3". not a tight fit cut/nailed to side of garage so there was huge open crevice 1" wide about 12" long along sidewall of garage. perfect storm for wasp/ bees nest. the contour of flashing used was stepped not flat which created a 2nd rectangular opening. I couldn't believe it was left this way I complained demanded correction of flashing before paying balance. JPC STEPPED UP sent Mike Chase to evaluate a week later who agreed condition was not acceptable they sent a specialist JOE 1 week later ( 2 weeks after job) to fix it and he apologized for how it was left. JOE DID AN EXCELLENT JOB EXCELLENT JOB FIXING IT to how I wanted it too look in the first place . LOOKS GREAT NOW In walking around with joe to check rest of house,, I noticed something about my 3 new louvers I didn't notice before. when initially discussed the intent was to space them equally:. 1 on each end near side of house nea gable vents, and 1 in middle of roof. however they didn't do that 1 of them was centered instead of placing near end of house one of gables. so they are not visually symmetric/ equidistant on the roof. looks weird if you are looking up from back of house, but most people wont notice. I can live with it but don't know why done that way. Got 25 year GAF golden warranty though which was important Steve O

Tyler was great to work with and did a tremendous job despite my house paint color not existing in…read morethe world. Tyler was very respectful of our time and space, and was a very nice person to work with. He came prepared with everything he needed and needed little from us while here. He was also very affordable compared to other roofer/contractors.

His response time was very fast. Quality of this work was impeccable. He was very patient and…read moreunderstanding. I'm sure I will be doing business with him in the future. Great job.

Excellent experience. Replaced a formerly rectangular frame around an arch window with a proper…read morecurved frame. Looks like a proper new construction installation.

Jeff and the HIC were beyond communicative and completed the project quickly and beautifully. I am…read moreso happy with the work and outcome! Highly recommend 10/10

The asphalt shingle roof on our 18 year old home had developed a growth of black algae,…read moreparticularly on North-facing areas. The discoloration had become visually offensive and was also no doubt damaging our roof as it maintained moisture. We called Superior Roof Cleaning, and they got our roof looking as good as new after only a few hours, without the use of harsh chemicals or abrasive power washing. We were very pleased with the quality of the work, the professionalism of the company, and - most importantly - the end result. We highly recommend the company's services to any homeowner in the Western Massachusetts area that they service.

Superior Roof Cleaning did a great job. They cleaned the moss off the north side of the roof that…read morewas there for a long time. They were here on time and got the job done in timely manner.

Superior job--professional, thorough, and timely. We truly could not be happier with the results…read more You will not regret choosing MJT for your roofing project. After they finished, we even tried to find leftover nails and couldn't find a single one! The roof looks fantastic, and there was absolutely no mess left behind.

I worked with MJT Roofing to patch up a leaking spot on my roof. After sending someone out to check…read morethe work needed to be done, they gave me a very fair estimate. They then sent someone within the week to repair the roof, before more rain could get in the house. I am very happy with this company and highly recommend them.

I needed to update my house, I called Major Home Improvements in March, Dave came out right away…read moreand gave me a very honest and reasonable quote for ,roof, gutters and energy efficient windows, even repaired much needed chimney issues. They were prompt, efficient and did everything they said they would do and left my property clean. I highly recommend giving them your business David Gagne

Went to the Western Mass Home show with the intention of meeting with potential contractors for my…read morehome project for replacing my roof this year. With the intention of obtaining 3 estimates, Major Home Improvements was one that I decided to converse with. Speaking with Tom, I was impressed by our conversation and the prior reviews about the services their company offered. I decided to use them for the task and I have no regrets. The team was very professional and Zachary, the job site manager, listened to all my concerns with the additional task of adding an attic fan installation. They worked efficiently and professionally - with an excellent cleanup when the job was completed. I am receiving complements from my neighbors as to how the finished results look and my wife and I could not be happier with our decision to use Major Home Improvements. I look forward to using them again in the future for any home projects that require the expertise of their company. Thank you to all involved.

We used Charista to finish up a few different projects in our house and they did a phenomenal job…read more The owner went above and beyond to meet all of our needs. The guys doing the work were professional, worked efficiently and the place was spotless when they were done. Beautiful work at a very reasonable price. If you need any work done in your house, you should check them out.

What a great experience. Just had them completely vinyl side the house,new windows and doors. Very…read moreprofessional. Joe the owner was very accommodating. Gene and Igor were absolutely fantastic. Great work and great personalities. I would highly recommend them. Other contractors who quoted were horrible. Charista was the most professional.

Very professional, seamless process of evaluation of our roof with drones (smart!) and they worked…read morewithin our price. The company offers home improvement financing, if you need it. Ivan was very approachable and explained everything in detail. Would highly recommend.

Iván came to assess my home needs. He is very professional, thorough and has a great disposition. I…read morehired him for the siding and gutters.