This is an excellent gym. I've been coming here for years now. There is decently a lack of parking between 4:30-6:45pm. Sometimes you have to circle the parking lot several time to find a spot. Generally I avoid that time of the day and I don't have a problem. Great gym.. I highly recommend it. read more

Convenient location under new ownership/management. Been a member for many years and like the new classes. The new owner is friendly but has unprofessional romantic relationships with the female members. This has created an uncomfortable environment and is noticeable by other members. I hoped we'd get better environment with this change but am disappointed. read more

I normally don't like to rage on businesses but seriously, Fitness Evolution has got to be the CRAPPIEST and most UNPROFESSIONAL gym company I've ever heard of. I had a bad feeling when I signed up with them, and I should have gone with my gut. They suck you in with false information and then don't stick to their word. Told me I was able to cancel my membership because of moving to Seattle with a letter explaining my new address, signed, etc. I BROUGHT that sucker in and the guy at the front desk said I was good to go. Didn't give me any indication that I needed to do anything else. The last month's fee came out of my checking, then it stopped getting charged (I was automatic withdrawal). AND LIKE ANY NORMAL PERSON, I figured, great he cancelled it, all good to go. This was a YEAR AGO BTW!!! NO. THAT DIMWIT at the front desk DID NOT cancel my membership correctly and ended up losing ANY PROOF of my letter. So today, while I was sitting down with a loan officer getting settled to apply for home remodel loans, a TWO HUNDRED DOLLAR COLLECTIONS BILL from Fitness Evolution came up. It had dropped my credit score IMMENSELY too because it's been sitting there since apparently June 2015! I am OUTRAGED because of THEIR mistake. NEVER once was I contacted. They tried contacting my old address but UHH HELLO, my letter stated I would no longer be at that address and offered my new one for any reason of contact. They had even mistyped my email in to their computer so all the emails they allegedly sent me, were actually sent to the WRONG EMAIL on top of it all! And guess what they are doing to fix it? Absolutely nothing. And I KNOW FOR A FACT, since I am a business owner, that they can CALL the collections company then sent it to and get it reversed. I am NOT a stupid person. WORST business service and by far the WORST owner I've ever spoken too. They were rude, inconsiderate, uncaring and acted like there was nothing they could do about it. They steal your money from you and make it seem like you are the one at fault. They gave me the "too bad so sad" and told me I have to pay it. I even had AUTOMATIC WITHDRAW and they were able to stop that but were still charging me in their books? RIDICULOUS. This is not good business at all. I've known this to happen to several others. I've never been so livid in my life. I can't even dispute it with the collections agency, who was also rude. My best advice: Pay the extra freaking 15 dollars and go to a REAL GYM. Fitness Evolution is a horrible company. End rant. Oh and don't worry, I'll be contacting the better business bureau. If I could give zero stars I WOULD. read more

The equipment is all out of the 80's which is ok if you only wanna lift but every piece of cardio equipment feels like its going to fall any second while you're on it. The Management is the real reason I hate this place so much. They have an extremely INADEQUATE record keeping system and erratically charged my credit card, changed payment totals and the icing on the cake sent me to collections with no notification. This was after I cancelled over the phone which apparently was against policy but "the manager" said it was OK that one time because I live far away now. It was over!!! Or so I thought it was. Months later I received an email stating that I had a balance on my account. After a less than friendly conversation with two employees and what I would guess was an ironically overweight accountant lady that works at a gym, I was told there was no record of my conversation and that I would need to come in and cancel/pay. read more

I agree with other reviewers that the gym staff is not impressive. The two girls at the front desk were less than helpful when I asked for a tour-didn't take me up to the cardio deck or show me how to use machines. Furthermore the kids area is PATHETIC!! My child is ten which is on the older side but nonetheless all they had in there was a long table to color at. Literally. I will definitely have to come when he is at school which is too bad that you don't even want to utilize the gym daycare; it's one of the draws for any parent to a gym. With that said, it is cheap and month to month which are enticing. I'll see what the classes are like. Hopefully those are good. read more

Price is great and if you go at the right times you can avoid it being too busy. With a good price comes the population so it is a very busy gym and often hard to find weights or machines free. I went here for over a year and then canceled because after over a year I was told to stop dropping the weight. Listen I wasn't dropping anything I was even using rubber plates and yoga mats to dampen the noise from my deadlifts. When you set 500 lbs down its not going to be quiet, regardless how you set it down. That plus the fact that you can't use chalk I dumped this place (as well as others). They don't cater to powerlifters only people who hope lose weight then sign up and sign a contract and never show up again. read more

Horrible customer service. Canceled my membership and they continue to bill me. Called to dispute it and they say there is nothing they can do. DO NOT give them your bank account info. read more

This place is a decent gym. They have their fair share of exercise equipment and the people in the gym or I was usually pretty friendly the bad part about this gym is the membership once you have a membership it is hard to cancel it and I even tried to call and cancel one time and they would not let me over the phone read more

Great Gym! I love the month to month price and the staff and class instructors are friendly, helpful and so energetic. Parking is fine. Very clean locker room and weight room. Good mix of movies in the cardio theater. Overall good vibe read more

I never had any issues and I even referred this gym to multiple friends. Then I cancelled my membership and have had nothing but problems. As I read through the reviews it is a consistent problem for members to be overcharged or just not have their membership cancelled all together. Which is what has happened to me. I was overcharged and when calling in about why I was overcharged the employees sounded unsure of the information they were relaying, so I asked to speak with the manager. I was told he would call me back the next day. When I never heard from him, I called again and was transferred almost immediately to the bookkeeper, without any sort of customer servicing or help from him. The bookkeeper Sue, is the most unpleasant and rude person I have ever had the misfortune of talking to and is not willing to help answer any questions. Her favorite lines are simply "Because that's how it works, it's contractual." Well yes, Sue I know what the contract says and I know when I cancelled my membership, so no that isn't how it works and yes you overcharged me. No one in the upper management or office is helpful, they clearly do not take pride in keeping members around and the bookkeeper alone is giving them a very awful rep and has 100% ruined any chance of me going back. Unless you want to be overcharged and deal with complete mistreatment, I would not recommend Fitness Evolution to anyone, ever. read more

SO MANY BILLING ISSUES. Even as far as them having added a random credit card to my account without my knowledge and then refusing to credit me for the late penalty when whose ever card this was got cancelled. (Yes I paid these months back) COLBY IS RUDE AF and sue in billing is never available to discuss issues. I actually like the gym itself and would have stayed if the billing wasn't so sketchy and someone actually cared enough to correct their OWN problems. Where's the owner of the gym in all of this? Lol read more

I recently cancelled my membership because I wanted to join the gym that is literally a 2 minute walk from my home. However, I liked this gym. The bathrooms are nice, the staff is friendly and they have lots of equipment, so getting a machine is easy. When I cancelled, it was a hassle free breeze. I don't know what some other reviewers are talking about. I signed one page, they took the next month fee (I could use the gym during that time) and then we parted ways. I would rejoin if I needed a gym. The only reason for the one star deduction is the parking lot is ALWAYS full! read more

The new owners took away the reason I joined which was for the women's Nautilus equipment. Will probably never find another club that had that model set from years back. Newer isn't always better and that was the best. One day the equipment was gone. Every women I ran into there expressed their disappointment and said the same thing..."that was the reason I joined." Also, for some reason, one of the staff is very rude and mean to me. He wasn't when I first joined in the fall when it was Gold's Gym but, I noticed the last several times I have gone in he just glares at me and is extremely sharp tongued. It is obvious he doesn' t want me there for some reason. I have no idea what I did, or what he thinks I did, or what is triggering that reaction. The step aerobics instruction is too complicated (not structured enough) for beginners so it makes it unpleasant. The communication is poor and you are told you just have to figure it out and try to understand what she's saying. That usually means, "I haven't had formal instruction so I am winging it and putting the responsibility on you, the customer, to cover my inadequacies." It wasn't fun. By the time you learn the moves about a month or two down the road, you've spent hours just making up your own exercise program in lieu of the instruction. Just keep movin' is their motto. I didn't want to go anymore after the first 3 sessions. $15.00 for a drop-in fee is horrendous. They are trying to force membership. I had cancelled mine because I am moving TBD so I wanted to be able to go in now and then, pay a $5.00 to $7.00 per day drop-in (which is more normal) until I actually go instead of the $10/month account withdrawal (just to cancel again). The staff member was quite nasty when I questioned the $15. I was paying $56 per month before so it is not that I can't pay, won't pay, etc. Tie in the value for me, folks! It is not worth being punished to drop in. Overall, it was a negative experience. I am meeting people around town who have listened to my experience and are directing me to some better organizations, in the meantime. read more

Not sure why my last review got erased but....This gym Rocks!! Great prices and even better staff! Love my gym...been here 2 years now and it keeps getting better! read more

You can't cancel! They keep charging you and then when you complain, charge you some more. DO NOT GIVE THEM YOUR CREDIT CARD! The "cheap" monthly fee never stops, and then they charge you a "nonrefundable" $39 fee on top! STAY VERY FAR AWAY. There are plenty of honest gyms you can go to that have nice staff. This isn't one of them. read more

This place is awesome. Really nice and friendly staffs. Everything look new and clean. It cover everything I want to do very spacious also.

I created a yelp profile only so I could leave a review for this gym. Ever since this place switched from Gold gym to Fitness Evolution, it has gone severely downhill in the eyes of the users. The employees are nice and friendly but this place is a nightmare. I can never find parking even though they have a huge lot. The managers or owner obviously do not care about their members experience. You cannot possibly keep packing this place to the brim with the cheap month membership. It's crazy. I used to happily pay $45 a month for this gym and I would again if it meant it wasn't a freaking ZOO every time. It is consistently unbearably busy. I spend half of my time there waiting for a machine to open up. If you don't work a normal schedule and can go during the day I am sure it is less busy. read more

Been going to this gym for over a year. First - if you're using a particular machine, trainers can come over at any time and kick you off of it because they are "in the middle of a personal training session." Yes. They can tell you to get off the machine or equipment you're using. Secondly, I went into the gym today for the 10:30AM Yoga class. I was told I could not use the facility because my monthly payment is TWO DAYS LATE. (TWO DAYS!!!!!) First let me tell you how pissed off I was bringing my work suit and shoes with me across town hoping that I could get ready at the gym. Turns out if you are late on your monthly payment by even TWO DAYS they can tell you that you are not allowed to use their gym per COMPANDY POLICY. I asked to read the company policy and where it stated such a thing and guess what... it says NO WHERE can the deny a member use of the gym because of a late payment. Trying defend myself, I told them my financial situation (that sometime my paychecks, which come every two weeks, do not allow for my monthly payments to be made at the exact same date every month but I ALWAYS made my payments in a timely manor). I also tried to point out that their company policy does not state they can deny you use of the facility of monthy payments being late just one or two days.... I mean come on.... I can understand the need to crack down on those who are late on their payment by months, weeks, or even several days but seriously?! two days, I even tried to explain that I would be getting my paycheck the NEXT DAY and could make a payment as soon as I did... and they still denied me use of the club... even after being a member for over a year... I was beyond astonished by the rudeness of the club and its clear to me that this is just another fitness corporation out to get your money and not interested in helping you obtain your goals at all. So, long story short. Better make your payments on time otherwise they will just tell you to leave. read more

Unfriendly management. I initially signed up for the wrong plan, which was partly my mistake but was also due to the fact that they didn't tell me any of the other options at sign-up. The manager refused to switch my plan or reduce any fees. So I'll have to sign up again and pay the fees all over again. When I said that I hadn't been told all of my options, the manager acted like it was my word against the word of the guy who signed me up - when it's really her job to clear up situations like that. read more

Worst customer service. I went to settle my account and ask to cancel. The staff were rude and refused to engage in any type of discussion with me regarding my account. I had not been to this gym since June due to work travel but understood that I owed them per our agreement. I paid but asked to cancel for the next month. They would not let me so I had to pay for two months that I was not using. They asked me to sign a cancelation without seeing what I was signing and without an explanation. When I asked what the signature was for they repeated " to cancel" and then turned their back to me. This is a business and I was a paying customer for 6 mo. Even if I was leaving the establishment they should treat their customers with respect and work with them to understand the cancelation policy. I would never recommend this gym because of their unprofessional service. read more

This review/kudo goes to the Compel trainers at Fitness Evolution. You guys are amazing!!! These guys aren't just there for their paycheck....they really care about you as a person and your health. They worked with me financially to make training a reality. I never thought I would be able to do this in my situation. Thank you so much Tate and Matt (and anyone else involved to make this happen)!!! My daughter and I are excited for the opportunity to train with Michael twice a week. Now there really is no excuse to not get fit!! You guys rock!!!! Tammy and Bailey Frew read more

This gym is nice if you work out in the morning or in the late evening and they are super cheap. 10 bucks a months is the best price in Bellingham. I've been going to this gym for 6 months. From 3pm until 7pm the gym is super overcrowded. I've never really interacted with the staff. It's one of the only gyms in town that let's you use their kettle bells which is a plus, but overall a workout during the busy point of the day is pointless. read more

Fitness Evolution - Gyms Near Me - Bellingham, Washington

Just moved to Bellingham and found this gem of a gym. Great staff, friendly people, good assortment of equipment and CLEAN! Also the best price in town :-) read more

Do not give these people your bank account information! I canceled my membership in June and they continued billing me into August. I called multiple times and the only person who could handle billing issues was somehow never there. I finally got a response in September and was told that there was no record of the cancelation so it would take another 30 days to cancel. I no longer live in Bham and have not signed in to the gym since June. It is now October and they are still billing me! I have had to call my bank and declare these withdrawals unauthorized. They are literally stealing money from me every month. Do not recommend!! read more

Terrible service here!!! I got a membership which I was told that I could cancel at anytime(which is why I bought it). I ended up moving an was in the process of buying a home when I canceled my/my husbands membership. first I was told that I had to go in to the gym in person which was over an hour drive. when I went in I was also told that since I'm not giving a 30 thirty day notice that I would be charged an extra month on both my account and my husbands. Then I wake up today and find out that I have a 84$ charge for maintaining the gym that happens on your third month even tho I canceled my membership on month 2. I called and spoke with the manager kelly who said that there was nothing she do and that she would talk to the employee who misinformed me about what I would have coming out of my card. Here's the problem #1 your employees didn't inform me "the customer "of these charges. #2 I canceled our memberships on month 2 so my membership should have ended and they should have charged me for the 30 days instead of keeping my membership active charge me for the 30 days and the maintenance fee for the gym that I'm not using. #3 don't make me sign a digital pad to cancel and then not give me anything showing what I signed and then when I call tell me your employee should have told me because it's important... But there isn't anything you can do to make it right considering he told me what I'd owe and its 84$ higher which is higher then our monthly memberships combined. read more

This gym would be nice if it wasn't packed full all the time and the staff acted like staff. I stopped by Bellingham fitness before I came here and got a full tour from the person at the front desk and staff there were super friendly but I decided to join fitness evolution because of the younger crowd and more modern loon but I never got a tour they just told me to walk right in and look around. they act like annoyed teenagers who get pissy if you have any questions. Not to mention the billed me 3 months after I canceled my account and harassed me over the phone when I told them I wasn't going to pay it. I was really excited to join this gym but was very disappointed very quickly. It would be a great gym if they got a new staff and didn't keep sucking money out of you after you cancel your account. I wouldn't recommend this gym to anyone. read more

I signed up to this gym thinking that I would get more physically fit, get help in creating a plan that would help my fitness goal become more successful. However, that failed to happen. During my membership, after signing up in January 2015, I had/was treated in a very disrespectful/discriminate way. One associate "verbal" quoted to me" that I was black and should not be using the tanning bed equipment" and refuse to hand me the key. I tried reported the incident and was told by management that I was a "new member and should give the place a chance" in response what did that need to do with trying to file a discrimination report against a associate. I did stay on as a member in hopes that maybe things may have chanced when I was then approach and tried to take several hundred dollars out of my account. They said I had signed up for something called "Compelled Fitness" this is was done. I had to close all my account with my bank and try fixing the financial ddamage that Fitness Evolution had caused. I then came into the gym and signed a document on June 13 to cancel my membership. I had in hopes thought I was finally done with this gym until bank statements came and shown that they was still charging me for a membership. Please do not apply to the gym they are a huge spam trying to embezzled as much money as possible by packing the gym full, adding extra costs, and having white males that attacks black female verbally. read more

This place is a joke! The first time we came in the front desk people told us to show ourselves around instead of taking us around and explaining everything. That should have been warning sign number one. The employees here do not show much enthusiasm either. Warning sign number two was after I was roped in. I went to do some cardio upstairs and nearly fell down the stairs at the smell of dead trout!!! It was sooo funky up there every time I would go I had to leave because it would ruin my stomach which in turn made me unable to workout! Also, the clientele that they allow in this gym are what I like to refer to as the douchey kind. They were rude about sharing the equipment and hogged machines and I also felt I needed to take a rape shower after the intense staring sessions I would get from the douchey members here. The reason I joined this gym was because there were no cancellation fees which was explained to me by one of their not so enthusiastic employees as a month to month gym membership that we could cancel anytime with no penalty. So when I ended my membership at the end of the third month I ended up being charged a $84 dollar cancellation fee for both me and my husband. We called immediately about this cancellation fee and basically they told us that their employee had totally lied to us in the beginning and we needed to pay. My husband tried to negotiate only half the fee but they wouldn't budge. So because I felt we were lied to i disputed the charge through my CC company only to have he gym send me a collections bill. This place sucks! Spend your money at the Y instead. read more

Seriously do not get a membership here. Bellingham fitness is the way to go! Fitness evolution does not care about their members, only about your money. I canceled my membership, yet still got charged a yearly fee of $50 a month after canceling. I called and talked to the manager and she told me that its in my contract that even after canceling you still owe them a "yearly fee" and when I started to contest she hung up on me. Called back and sue said, "yeah I did hang up on you, there is nothing I can do for you, and our conversation was going nowhere". Granted I was upset becuase my account had been overdrawn by them so i did raise my voice at her, but that is no way for management to treat their members. Sue, the manager, was horribly rude to me and I hope none of you ever have to deal with her. Not to mention the gym is over crowded, machines are too close together, parking lot is always packed, and they havent updated anything since they opened, yet they say that is what the yearly fee is for. Wish I could give them a 0 star rating. read more

I wanted to really like this gym. The membership fees are among the lowest in the region; the space is bright and uncluttered; the locker room is among the cleanest of any gym I've used; and, right off I-5, Fitness Evolution is conveniently located. And yet, about five months into my "month-to-month-contract," I'm looking for another gym in Bellingham. I'd read the many online complaints about how this company handles members seeking to end our month-to-month contract, requiring termination in writing, sent a particular way to the corporate headquarters. That alone is enough to turn me off from this big-box gym. The time-consuming process isn't explained when you sign up, so you learn either from others' bad experiences trying to cancel (just Google it and you'll find them), or when you're rushing out of town with hundreds of other pressing matters to attend to. Worse yet, the way the gym executives and staff have replied to customers who've posted negative reviews about the cancellation policy paints Fitness Evolution as unctuous and condescending. I won't continue doing business with any company that treats its members that way. But the more pressing sore point for me is the crowdedness of this gym, and therefore the way people tend to treat one another. I've gone early in the morning, during their "down time" of noon to 3PM (what the gym staff told me on my questioning several members of their team), and late at night--just before closing. The best time seems to be just before closing, at least during weeknights. But I've always found competition for key machines and benches--like the lying leg curl machine, the seated quad extensions machine, and the two (only!) flat benches on the free-weights floor. In fact, last night I almost had an altercation with someone who was using one of the flat benches to hold his dumbbells and sit on as he scrolled through his Iphone to find suitable music for his next set. To my polite, "May I work in with you?" he half removed one ear-piece and, barely looking in my direction, sneered, "No, I'm using this." So much for community sharing among members who're all paying to use the space. It used to be that standard gym etiquette dictated you use your machine or weights, aware of who's waiting a turn around you, then move on or work with others. Not at FE. Commandeering of equipment is common. Overall, while I haven't had much interaction with the staff so can't attest to their congeniality (I mean, come on--they're probably not earning $50/hour so how happy can I expect them to be?), I do find the crowd at Fitness Evolution to be cliquish, abrasive, and self-infatuated. I mean no offense to anyone in particular, but after months of being a member, I feel every time I step into FE as if I've entered a college frat house. And what's with the people posing and flexing for extended periods of time in the locker room? Don't they have mirrors at home? I'd be very content paying far, far more for a membership to an establishment with a far greater sense of community conviviality and member decorum. I suspect FE's flaws, as I see them, result from the great competition for limited resources among the gym's many, many members--a consequence of the gym's exceptionally affordable monthly fees. Not at all my cup of tea. read more

I've been a member of this former Golds Gym for the better part of 8 years. Since becoming part of the Fitness Evolution chain, and offering $10 a month memberships, it's become the Walmart of gyms. Crowded, smelly, and an obviously lower class of members. I would rather pay the extra money and not have to wait a half hour at eight o'clock pm to use a cardio machine! read more

It will be four years that I have going to Fitness Evolution on an almost daily basis (when I'm in town) and I finally wanted to provide a review. I will provide detail in those areas that I have personally experienced. I've been to bigger/better/nicer gyms in big cities but, for the price, I would like to echo what a previous reviewer stated: "Fitness Evolution is a perfectly fine place to work out." The Good: - The staff is friendly and some even remember your name. - The wide selection of machines is quite good and many of them are new. - Hours and location are good. - Good membership price. - Women's locker room always seems clean. In fact, I regularly see cleaning staff on the job. -Showers and sauna. - They have a wide variety of group classes which is where I spend the majority of my time. - Class instructors are good. Everyone has their favorites (including me) but I am happy with all of them and have taken them all. - I regularly ask instructors for feedback on what I need to improve in different areas and they always provide useful information. I'm in the best shape of my life. - There are a number of personal trainers for an additional fee. I've never used one as I'm so satisfied with the group classes so can't provide further detail. - Smoothie bar that will soon be serving alcoholic beverages and food. - Child care for additional fee. - Cardio Movie Theater. I only tried this once but enjoyed the experience. Am curious how many folks are taking advantage of this offering. It's a bit dark upon entering...may be useful to have cell phone in order to see. - Two tanning rooms that I've taken advantage of when I go on vacation. Not difficult to book a time. - Since I'm a regular I've made a number of good friends here. However, if you're not looking to socialize, it's perfectly fine to complete your workout and leave without really having to interact with anyone. - Jessica, the Fitness Coordinator, is great. Jessica and the owner are both open to suggestions and feedback and have both dealt with anything I have brought to their attention in a professional and positive manner. Very appreciated. The Not so Good: - Parking can be a mess in January and February and some classes can get crowded. You learn to arrive early. I did have one person get quite upset over a parking misunderstanding. I'm not aware of nearby street parking for overflow but there must be some available. I agree with a previous reviewer that some parking spots are too narrow. - I have never experienced a problem with my contract or payment but I have heard from other members who have. That may have been due to the transition from Gold's Gym to Fitness Evolution. Hopefully, issue(s) has been resolved. read more

There are way too many creepy guys here. When I worked out here, I got stared at constantly and guys coming up and talking to me which was really uncomfortable. So I guess this gym attracts a lot of creepy, pervy dudes, more so than other gyms I've been to. Also, the staff is rude and really don't care about helping people. It's a bad environment. Even for $10 a month, it's not worth it to me, I'd rather pay more and go somewhere nicer. read more

Yes it has been a while and it is still hard for me to talk about it but I was a member there and one of their trainers was totally inappropriate to the point that the training company refunded my money but Fitness Evolution refused to refund my money for the month and expected me to still come and have to face seeing this trainer. I think not and did not appreciate no customer service on this matter. I mean if the training company immediately refunded my money and supposedly disciplined the employee why wouldn't the gym totally do the same? read more

You get what you pay for, buyer beware!!! The people working the front desk are super unhelpful, there is no space for stretching, and although it's open late there are very few fitness classes that work if you work later than 4:30 pm. Don't get suckered into a personal trainer. They are NOT trained and eventually will charge an arm and a leg. Any gym would be better than this one, don't go just because it's cheap. read more

I had a membership here for a while but then ran into a situation where a personal trainer was body shaming on facebook. It totally disturbed me and I reported it to the personal training franchise which basically let me out of my contract but did not fire the individual but Fitness Evolution refused to let me out of their fees even with this situation. I will never return there and now am not sure I can trust any gym! read more

biggg gym with a sweet cardio section upstairs. i'm pretty happy with the multitude of elipticals (i'm guessing there are about 30) and the fact that at least 10 of them had their own tvs so you could chose what you wanted to watch from a full range of cable. i've seen this on treadmills, but never before on precors. i've been here three times now and i think it's one of the perks of bellingham. read more

AVOID THIS GYM!!! I have personally been scammed out of $300+ worth of membership fees due to them "Losing" record of me canceling my membership. I have heard tons of stories of this happening to other people in town. Please stay away. read more

I had a very similar experience as Karl J! Almost identical actually! I was a member of Fitness Evo and decided to cancel my membership because of time constraints! Approximately a year after cancelling I got a call from a collections agency stating that I owed $200 to them. I called and spoke with the accountant at fitness evo to get this cleared up and received TERRIBLE customer service. She didn't care that I had already came in and cancelled but was more concerned about protecting the collection agency that they work with. When I was going to fitness evo it was a wonderful experience and everyone was very nice, but apparently it's impossible to cancel your membership without being sent to collections. Owners: this is not how you take care of members who chose your gym over the MANY that Bellingham has to offer. I am shocked on the way I've been treated and even more shocked that they billed me for another year AFTER I cancelled. read more

I have been a member of FitEvo for over 2 years. I originally joined for the low fees, location, and child care. My daughter is older now and no longer needs child care. The parking is horrible with little parking during peak hours. And to help alleviate the situation, the owner has assigned herself her very own spot. The front desk staff are usually rude when asked a question and are on their phones a lot. They are definitely not customer service oriented. I recently gave my notice to go to another gym with friendlier staff, better parking, and a spin class. My annual fee was conveniently moved up by 2 months and taken out of my account without notice. I will not have to fill out paperwork and pay a fee to my bank to ensure it doesn't happen again. It is rather scary that they are able to take "fees" out of my bank account whenever they'd like. read more