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Fitness Connection

2.1 (96 reviews)
Open 5:00 am - 12:00 AM (Next day)
Updated 2 months ago

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Jacob L.

When it's not too busy there are plenty of machines to work with! The staff is very attentive, talkative, and friendly especially melody! She seems to know everyone. Floors are clean, and plenty of wiping stations... only thing is MAYBE another water bottle station on the other side of the gym? Lol

145 degF. I saw it reach a higher temp while I was in the sauna but the lighting wasn't ideal to capture in a photo.

Sauna Shark check in: excellent tonight. Inside it Reached 145degF 22%RH. Wonderful! Pasadena Spencer location keeps the sauna hot. It's Roomy enough in there that the air draft from members entering and exiting doesn't throw off the ambient temperature for long. 39min for me today.

The place
Ray S.

I decided to stop procrastinating and get to the gym early. And I must say it felt good once I got going and inside. By the size of the crowd it's apparent that everyone was thinking like me. The people and equipment are fine; I just wished they would clean out the cup holders on the treadmills and ellipticals. Also what I think is nasty and possibly unsafe is how there is water that builds up and sits in the sauna. Clean the cup holders and fix the sauna and you will have a 4 or 5 from me'n

Another reason why I love this gym. Easter egg hunt for the kids!
Tracie B.

This gym is always packed. Like crazy packed any time after 5pm during the work week. The parking is a nightmare, people are lapping the lot looking for a good spot. I never understood that, waiting and waiting for a spot when you're going to work out right after. You have to have your membership card scanned as soon as you walk in. oh be sure not to lose it, it's supposed to go on your keys but it's not made very well and it ends up ripping. It cost $10 for a replacement too. If you have kids, you have to ask for a kids club pass to drop them off. There is usually always a line to get them in and only one family is allowed at a time. You have to sign in, it's a sheet that asks for the kids name, your name, member id, phone number, what area of the gym you're going to be in, and the time. There is a two hour max limit as well. They do not allow any personal items in there either. And If your kid is still in diapers/pull up, they will call and page you over the loud speaker to come and change your kid. Oh and I guess they had a Lice issue so now they check your kids hair every time. Theres rows of treadmills and bikes on the outer parts of the gym and in the middle is all the weight machines. The movie room is always full and the movie always seems to be showing the credits whenever I was in there. They don't check it very often to keep up with the movie when it ends. Towards the back is all the free weights. It's hard to use a lot of the free weights like the squat racks because people need to take their selfies in between sets. Its actually one of the reasons I don't come here as often anymore. I just want to come in and do my workout and leave. I don't want to stare in the mirror, I don't want to take selfies, I don't want to texts or socialize, yet this is all that I see happen at this gym. No one re-racks their weights, people ask how many more sets you have when you haven't even done one set yet. Ive been in the sauna room a few times too and its always crowded and you have that one person trying to do her whole workout in there taking up way too much room and getting mad when someone moved her weights. It clearly states NO weights in the sauna. and it states no more than 15min. yet these girls are sitting in there for 45+ mins. Its water weight! it's not going to make you skinny. Get out and do something! The super cheap price is the only thing that saves this gym!

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5 years ago

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17 years ago

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8 years ago

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7 years ago

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11 years ago

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11 years ago

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17 years ago

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9 years ago

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11 years ago

Go workout at 24fitness instead. Terrible customer service.

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14 years ago

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13 years ago

Once again fitness has me feeling great... Awesome workout and awesome facility

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13 years ago

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10 years ago

Horrible customer service! Dirty gym,locker room,bathrooms.. Cheap but you get what you pay for.

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16 years ago

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8 years ago

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10 years ago

I love this gym. People complain about the facility but I've been here for years, I love it and train there every day.

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Ask the Community - Fitness Connection

When are yall adding the basketball hoop to go with the lines?

Thank you for the question. We have forwarded this request to our Facilities team to look into the issue. If you would like to discuss this further, don't hesitate to call our Member Services Team at 800-922-7898. Thank you for being a valued member.

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Review Highlights - Fitness Connection

I've been to this location, as well as Federal Road, and Gulf Freeway.

Mentioned in 2 reviews

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APEX - Trainer Maria

APEX

2.9(9 reviews)
5.9 mi

TBH I much rather do cardio outside than be in a gym especially because I feel like I dont belong…read more HOWEVER, trainer MARIA has been a GEM!! She's listens, has made me feel confident using the machines, and doesn't baby me when I struggle to finish a set. She's definitely a KEEPER! Corbin, the other trainers, and staff are pretty awesome as well! I can't wait until sauna is up and going and all the new additions APEX has planned

I came across commentary from both a trainer at this gym as well as the person running the social…read moremedia for this gym stating that people in larger bodies are "not normal" and not welcome. Whether that was said directly to someone or publicly, the message is the same: exclusion. When pushed on it, the owner or whoever runs the social media for this gym, doubled down and continued to disrespect someone just because they are big. Let's be clear--many people in bigger bodies come to gyms because they're working toward better health. That kind of rhetoric doesn't motivate anyone. It reinforces shame, discourages beginners, and creates an environment where people feel watched, judged, and unwelcome before they even walk through the door. Everyone deserves access to a space where they can move their body without being dehumanized or made to feel like a problem that shouldn't exist. Until there's accountability and a clear shift in how people are treated, I wouldn't feel comfortable recommending this gym to anyone--especially those who are just starting their fitness journey. If you're already ripped and skinny, you may be welcome, but that type of "generosity" is double edged the second you don't fit their ideal. smh

Photos
APEX - Just one of the half dozen at least, broken machine while they hold dumb events

Just one of the half dozen at least, broken machine while they hold dumb events

APEX - Don't worry about trying to get in if they're holding one of their money making scheme events.

Don't worry about trying to get in if they're holding one of their money making scheme events.

APEX - Location Logo

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Retro Fitness

Retro Fitness

1.0(1 review)
0.2 mi

I really enjoyed working out here but I'm trying to cancel my membership because I'm moving and…read morethey are making it impossible. I've spoken to three different front desk associates. The first one said to come during regular hours. I understood the first person because I had went late at night. I went in today at around 10:15 A.M. and a different associate requested I took a seat and waited for the GM and I just told her I'd work out and speak to him after. I finished my work out at roughly 11:45 and went back to speak to the front desk lady. She proceeded to ask for my name and phone number because he would be back in an hour. I told her I'd already waited longer than an hour and if she could just cancel my membership. She said no because I have to do it in person AND schedule a time to meet. What is this a business meeting?! Y'all can call me and cancel my membership I'm not driving from the woodlands to cancel my membership again this is ridiculous.

From the owner: At Retro Fitness of Pasadena, our local community comes first. We offer the best amenities at the…read morelowest price. Members enjoy our smoothie bar, Zen Den, red light therapy, tanning, pro shop, personal training and more. Our state-of-the-art fitness equipment is designed to meet multiple strength training needs and our group fitness classes support individual fitness journeys while offering you the chance to connect with your fellow gym members. Download the Retro Fitness app for exclusive video content from experts on mental health and wellness, nutritional tips, healthy cooking and more.

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Retro Fitness
Retro Fitness
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LA Fitness

LA Fitness

2.9(17 reviews)
3.1 mi

I was excited to join this gym, Isabel gave me a tour of the place and even offered me a pass so I…read morecould try it out. Unfortunately the operations manager was very rude and unhelpful. I wasn't aware the kids club had a daily fee, and when I mentioned that she dismissed me and didn't even ask if I wanted to make a payment for the day. I would've paid it but she didn't even give me the option.

This is by far the worse front desk service of all LA Fitness in all Houston area locations, this…read morepertains primarily to the morning service as this is the time I visit. The service for the past 9 months has been non-existent. For the existing LA members let you facility know about the service so that the establishment can fix the situation. The service here has NO "acknowledgement", NO "have a good workout", NO eye contact, NO "Good Morning" NO INTERACTION whatsoever. Putting your scanner on the counter, continue to watch social media and not acknowledging the member is unacceptable. Front desk is the face of the company, first interaction with their members. I have brought this up to the facility twice and no clear outcome that is will fix the situation not with me personally but for this location. This issue was brought up six months ago and was addressed, it was a tad bit better for one week and back to the normal rude behavior. This comes down to the management team, listen to the members, bring up the issue, have warning and consequences and address the problem as needed. Domyour due diligence, check cameras, ask your morning members, or even ask corporate to do a survey. Once in a while the behavior is tolerable, as people we all have our own personal issues but nine months of the repetitive behavior is just not right. Think - what position is csr front desk? Happy smiling, contact service, fake it even if you have to smile service. I'm sure LA Fitness didn't hire someone to play on the phone during the shift to bring this attitude. Well, to be honest, local mgmt did address the issues, they pointed out to the intended front desk that I was the person to address this issue. That person now knows who is complaining and my service from the front Desk is solved but they does not do justice for the other members of the facility, I have nothing personal with this person and nothing against that person. If I was managing the facility I would have done better than treat this as an isolated incident. As very recent changes has seen that I am not the source of the problem but I am trying to do a service to the company. Anyways I have send in my cancellation mail, I will not be coming to this particular gym. On a bright side, As overall LA Fitness is pretty good, it was just this particular gym that bothers me a little, I am contemplating about canceling still because as a whole most All LA fitness facilities are satisfactory. Best regards to all

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LA Fitness
LA Fitness
LA Fitness

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Fitness Connection - gyms - Updated May 2026

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