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    Fitness Connection

    2.0 (88 reviews)
    Open Open 24 hours

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    Cancellation Procedure
    Melissa R.

    I am so livid with fitnesses connection. I canceled my gym membership back in January and I am still getting billed for this place. This company is refusing to refund my money and will continue to bill me. Yes I have followed the cancellation steps that where on the paper that I received yet still laura in customer service is still stating that I will continue to get billed and no refund. Leaving a voicemail with Cari a supervisor . Lets see what they say. I will never recommend ANYONE to ANY Fitness Connection. They give you a paper showing how the cancellation process is done and at the bottom of this page it says in bold letters That Certified Mail is recommended, Not that it is required. Then when you call the 1800 number you talk to a live person and they tell you No its Required and we can't help you unless it was sent Certified. This company is taking people's money!!! So heres my reply to your response.....Okay again i see what you wrote and trying to still charge me....You stated that its in the contract that you need to send a certified letter...etc....I sent a letter to the address on this page that your establishment gave me. Does not state that it is a requirement to send certified mail. So what your saying is because I sent it regular mail back in January and because you show no record of it that you can't help me? So Im guessing pulling up my membership and seeing that I have not used your facilities since then does not help either. I've been in customer service and sales since i was 18 and have never dealt with a company like this.

    Facade
    Cathy C.

    I went here for a fitness instructors event. This gym has only been open less than a week. The parking lot has some construct debris, it smelled like fresh paint, and bathroom doors were still being installed when I was here. But based on what I've seen and experienced the 3 days I was here, I was pretty impressed. The whole gym is bright and well-lit. It's huuuuge. They have 2 floors. Lots of machines and free weights. They have filtered water stations, basketball court, a group fitness room, and a childcare center. The staff and management here seem to be friendly but I must say the front desk staff could have a bit more pep. They're the first thing members see as soon as they walk in and to some members, getting to the gym is a huge deal but if you see an unfriendly frowny face, that can change your mood. Just some minor improvements is all this gym needs.

    Women area and general area

    This place is very dirty and crowed, and doesn't have enough AC for that volume of parole, it's really disgusting they have to enforce they rules and improve their management, I'm going to request a refund now I understand why is so cheap. Look I this mess in my first day as new member this is very disgusting. And about their rules all are broken by people, the most common is the one that doesn't allow to have the back packs on the floor and the ones that doesn't allow have speakers so loud.

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    Page 1 of 3

    Ask the Community - Fitness Connection

    Is there a pool?

    Nope, nope, and NOPE!

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    Review Highlights - Fitness Connection

    $10 a month for a gym that is open 24/7 AND provides childcare at certain times, need I say more?

    Mentioned in 2 reviews

    Read more highlights

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    Amped Fitness - Mesquite

    Amped Fitness - Mesquite

    2.4(9 reviews)
    1.0 mi
    Walk-ins welcome
    Certified professionals

    Pros: 1. Saunas are separated male and female…read more 2. Gym has lots of different rooms/ private spaces. ( reasons why it feels a bit small to me.) 3. Members have 24/7 access. Cons: 1. Went day after opening to try it out. It looks cool but idk equipment seems extremely small. Ran on the treadmill and felt like I was going to fall off. 2. Only staffed during business hrs, 3. Went on day 1 - the gym was not clean. Still debating on a membership, most decent gym in the area.

    Paige- I hope whatever kept you from returning my 3 calls was worth it. Zero stars for customer…read moreservice. Feel free to check my prior Yelp/Google reviews- I primarily post praise where it is due, preferring to simply let my money and business to speak for itself with substandard service but after providing ample opportunity for AMPED to make this right, I will leave this VERY POOR REVIEW with a clear conscience. We cancelled well within the 1st month trial period & according to contract info emailed when we signed up in spring of 2025, a very different picture of what cancellation entailed unfolded (opening was with repeated delays but I was willing to wait.. wish I had taken that as a sign of the Jerking Around, yet to come). We were charged $171 for the cancellation. Isn't a trial period just that: a TRIAL period? To add insult to injury we were again charged $65 for another month in December, and it has now been almost 5 MONTHS, over a dozen emails, 10 total calls between the local franchise and the Corporate office that repeatedly insists this is a local matter and has essentially washed their very bloody hands of the situation. As they say in the Business World, 1 bad review = 100 good. The $236 dollars won't break the bank for me, and I figure this review will do zero in the way of resolution so why not get my money's worth- money that is already gone with little hope of recovery. I have dealt with 3 other gym entities in my many years of working out and have never encountered this situation- the Gym Membership horror stories are apparently alive and well in Mesquite. So take this as a warning when considering this business and don't let the shiny, new equipment blind you: CAVEAT EMPTOR. (You will also find this as a cut-n-paste on Google and wherever else I can warn people- enjoy)

    Photos
    Amped Fitness - Mesquite
    Amped Fitness - Mesquite
    Amped Fitness - Mesquite

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    Anytime Fitness

    Anytime Fitness

    3.3(14 reviews)
    4.3 mi

    Everything can improve, I travel for work all over the country and this is by far one of the worst…read moreanytime locations I've been to. Everything is falling apart from the floor to the equipment. Everything is outdated and worn out. I fear someone could easily end up injured working out here

    Recently went to gym and my key fob would not open door...I was greeted by a female employee that…read morewas far from welcoming. Despite being the first person to walk in and having two other members behind me in line, she asked me to step back and wait for assistance and proceeded tom assist the other members while i was basically told to "hold on" some 10 minutes later when done with the two members I was finally told that I was in the system but she was not able to understand or explain why I was unable to open the front door, regardless she was vert rude and when asked what the solution is, and or could I workout that day and the issue get sorted asap after - She got attitude and told me that I was unable to continue and I was told to leave. I immediately called my home town club manager and owner and inquired as to what the issue was, they told me there was no issue and they would call the Mesquite location and speak with them, to which 5-7 calls were made and no answer was ever made despite the employee being there just minutes before... All in all, i was not treated to my standards and could not believe the inability and unwillingness of the employee to make a member feel welcome etc. (esp as a visiting member) The whole reason that anytime fitness is attractive to me is that they are open 24/7 and have multiple locations for their members nationwide. But as demonstrated, not all are equal....!!!!! Needless to say, the whole experience was "less then expected and could be improved upon greatly...

    Photos
    Anytime Fitness - The facility

    The facility

    Anytime Fitness - Front door.

    Front door.

    Anytime Fitness - Treadmill.

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    Treadmill.

    Fitness Connection - gyms - Updated May 2026

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