A couple of years ago I bought the Fiskars lopper from Home Depot. This thing has worked great and can cut up to 2 inches of a tree limb without any problem. Recently I was cutting down a tree and ended up breaking the titanium cutting edge. My first instinct was to look up the Fiskars Customer support number on line which I ended up calling. This company sets the standard for customer service. Not only was the representative very helpful on finding the correct model number and replacement part but after he took my name and address he simply had it mailed with no further discussion. Not one ounce of... Did you buy it in the last two years... Can you please provide the receipt etc. I can't say enough about how easy it was to work with this company. read more