I've been to the Fiserv Forum twice, once December 2018, and the second this past weekend. Both were WWE events, RAW and Smackdown respectively. The first trip was wonderful, we got into the lot with ease and security was a breeze. The main entryway is well lit and very nice, and there was a clean merch display at the top of the escalators. They have dinner options such as chicken fingers and burgers, as well as nachos and pretzels. They do NOT have souvenir cups for WWE events which is a bummer, but a nice contrast to that is that all their bowls and cups are compostable. The entire stadium is well lit and very clean, with wider aisles/slightly wider seats than I'm used to at the All State Arena in Chicago. You also feel very close to the ring for WWE events, even in sections such as 121 where we sat.
Parking was tricky this weekend as my GPS directed me to an entrance the police had blocked off, and it was extremely difficult to navigate to the other entrance with the Friday night traffic in the area. I also had pre-paid $25 for my parking but saw signs outside the garage for $15, which was frustrating.
I do take stars away for my experience this weekend at Smackdown, where the usher in our section was a overbearing jerk. I was reprimanded for taking a photo of the entrance for The New Day -- something most fans do at WWE events!! -- and scolded for recording, with the usher stating, "I watched you for two minutes, next time you're out of here." He handed me a NBA "Indecent Fan Behavior" card and walked away. Two minutes later he came back and scolded a father in front of me for also taking a photo of the ring. The entire duration of the show this usher walked the stairs and shown a flashlight on anyone with their phone out. It was a very disappointing experience, especially as I've attended six RAW/Smackdown events and one PPV and NEVER has any usher said anything about photos in this manner. It was a huge turn off for all of us in the section. I frequently take pictures and hype up the WWE events I attend, but this left me feeling like garbage. I'm not sure if this is a new WWE policy, a FOX rule as they own Smackdown now, or a Fiserv Forum rule, but I will not be returning to Fiserv Forum after this experience, I'll manage with the smaller seats here in Chicago.
TL;DR: It's a very clean, eco-friendly stadium but parking can be tricky with police closures and one usher ruined the entire experience to which I will not be returning. read more