Really good. Nice facility, usually no line. Barthi is a teller who has been at this branch for…read moreyears and is so personable, always remembering and asking about family members by name. (No clue how she remembers all of them.) She makes every transaction pleasant and easy. Barthi may you never retire! 5 stars also because the Univest app is excellent. The app is lean and snappy, a rarity these days, and unlike any other banking app I've used. I have never seen a loading screen.

Customer service is usually friendly, and most locations in Bucks County, Pa. are convenient…read more I think $8 a month for a "free" checking account is a bit much but not excessive for a smaller bank. Their fees for cashiers checks seem to vary by location, which I find quite odd. Better than the mega banks, Univest is a decent option for those looking for a community bank. That said, I was a customer of this bank for years in the late 1990s before coming back to them again around 2012 or so. I liked the bank better in the 90s. Service was more person. It felt like a true "neighborhood" bank. I guess having acquired a few other small banks over the years that culture was bound to change.

My friend went in today to withdraw money from his checking account. The banker asked him why he…read morewas withdrawing the money, which was already inappropriate. He calmly replied, "personal matters." Instead of processing the request, the banker told him, "YOU NEED TO LEAVE," with no explanation. When my friend politely asked why, the banker repeated, "YOU NEED TO LEAVE NOW." My friend was shocked by how hostile and dismissive this was. There is no excuse for treating a customer this way, and the interaction felt discriminatory and completely out of line. My friends and I have been loyal Wells Fargo customers for years, and we have never experienced anything this racist or disrespectful. At this point, switching banks seems to be the only option. RUN from this location.

I am giving the bank a four but I'm rating the lady who serviced me, a 5. Ms. Tammy R. Kee is a…read morestar and a perfectionist!!!! I can easily see why she is the Assistant Manager. She should be the manager!!!! I had a situation that needed to be resolved and even though it wasn't Ms. Kee's specialty, she assisted me. If it weren't for her, I know that my concern would not have been addressed in a pleasant manner. All managers should be this professional!!!! Ms. Kee has been employed for seven years and it shows!!!!! Ms. Kee treats her clients with respect and goes above and beyond to ensure satisfaction. Ms. Kee is kind, thoughtful, pleasant and knowledgeable. She is efficient and knows her position inside and out. When I have another issue, I will be calling on this fine employee to assist me again!!! Have a blessed day!!!!!!

Bank elsewhere Besides having the worst and most unreliable…read moreATMs of any financial institution and horrible customer service, this credit union will create every opportunity they can to assess overdraft fees. They regularly time overnight payments vs deposits to ensure account is overdrawn

This Branch is located at a centrally convenient location. There is a drive thru also. The Banking…read morestaff are always attentive and acknowledge you as soon as you walk in the door. There is a very personal touch and it feels like an office environment more so than a Bank. Convenient 24 hr ATM access also.

we arrived there 30 mins early before the by close down, and yet they turned us back saying that we…read moreneed to schedule, how long it takes to open just checking account, that was just unprofessional and all they want is to leave, chase bank has to do something about it, loosing customers this quick is not ideal for them since all we do is lending then money with our direct deposits, shame

The people who work here are great - very helpful and polite. And the bank is spotlessly clean…read more It's a pleasure to visit.

I really like this bank! I took a commercial loan and opened an account. Helen was amazing- fast…read moreresponses, processing and good rates. Great small bank. This is what we need more of! Small family owned businesses, that's what gives you great service.

I had been using Ambler Savings for as long as I can remember and never had any issues with them…read moreuntil around 2019. My card and account were constantly being frozen and I had to call to have it unfrozen. When I did call in I was given very poor customer service and going to the building felt like I was being sent to the principal's office. Everyone that worked there was unpleasant, condescending, and rude in both their speech and demeanor. It wasn't always like this and because of how bad my experience has been lately, I went to the main building today and closed out my accounts.

These folks are the best!…read more John and Celeste are super patient and always upbeat! Best bank ever!

Went here to do usual business as driving by, But this bank pissed me off enough already so I'm…read moreclosing my accounts with them. From not handling my fraud case properly and in a helpful manner, to charging me twice for my mortgage (good luck getting your money back) this is a nightmare. Please do yourself a favor and go to another bank.

Went to Royersford Harleysville Bank this afternoon. Needed some help with older statements, Kelly…read moreand Rachel were both so very helpful.

This is a really great bank and a great location. Always have adequate staff and offer great…read moreservice. I enjoy visiting this location/ I recommend this location for personal and business banking.

It's a great credit union provided you NEVER, EVER, need to call their customer service center fora…read more question. Their customer experience on line, via the call center, or via email is HORRENDOUS. You often have to wait 1-3 hours to ask a simple question. Often the call center disconnects you after you have been on hold for 45 minutes or longer. It's been this way for the last 4-5 years and they have made no improvements. I don't recommend them to anyone who might need to interact with customer service. Probably the worst company i have ever dealt with in that regard.

The customer service this financial center provided today was HORRIBLE!!!!…read more I must say "I am not a member of TruMark". However, TruMark is a shared bank with the bank that I do have an account with ... So it allows me to go here as well as a couple other financial centers for banking services. So if I was able to get to my bank/ I did not need to make a withdrawal. I would have never came here. (And I really wish I didn't) So I walk in through the secured doors. Feel out the withdrawal slip and get in line. The line is pretty long because I'm guessing maybe because the 1st is New Years and the branch will be closed. Also this bank has a lot of bilingual bank tellers here. Which is a plus, because it seemed like 95 % of the people that came in were Hispanic. But the part is some of the customers only knew Spanish and did not understand when the bank teller said "next"... And the tellers could tell the customer did not understand English. Yet still did not call or signal the customer. They just waited for another customer that was able to speak Spanish told the customer..... So the line is moving slow. So finally I get to the bank teller. She's saying "next" but I can't see her because she'll sitting at the end with her chair low..(ridiculous) When I get down to where she is her and the teller beside her have no customer. So instead of her saying "I said next".. It's like she wanted me to read her brain lmaoo. She puts my acct# in and says "it's not working the acct# number could be wrong or maybe your bank system is down and it won't let me pull it up" ... So being as though this is my first time coming to this branch or even using one of my financial centers shared banks. I go to hand her the card I received when I opened my account with my acct# number on it. So she can double check the numbersAnd she just blurts out without even looking at the card. "I already tried three times it won't let me, you need to call customer service" I'm at lost for words, after waiting in that line.... No type of customer service, just classless. So I step out of line, after picking up my withdrawal slip. I drop my darn phone I'm so annoyed at her unprofessionalism. And I hear her say "if you like you can go in the conference room"... I was a bank teller at Wachovia for almost 4 years. And when I tell you we strived for excellent customer service!! We looked to make the customers transaction was easy as possible. So not only did I have to wait 15 mins on hold with customer service for my bank. Just to find out if the bank teller would have just looked at the card I tried to show her. I could have avoided wasting 20 mins out of my day. Just because she wanted to make it harder for me... So I get back in line and now almost all the teller are out talking behind the counter but yet no one is calling me. Than one young girl does. And she acts like she has a attitude lmaoo. (I truly will never understand people) she puts my money on the counter and not in my hand.... Update ::: I spoke with the branch manager and she was very apologetic about my bad experience that day. And I really respect and appreciate it!! When someone reaches out to you after having a bad experience. It shows that they do in fact value their customers. Which she didn't have to do. So thank you!!