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    Firstlight Homecare

    4.0 (8 reviews)
    Open Open 24 hours

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    AAA Senior Placement AZ by Sue Royer

    AAA Senior Placement AZ by Sue Royer

    4.8(11 reviews)
    1.5 mi

    I can't say enough good things about Sue and her daughter Hannah. When it was time to place my Mom…read morein an Assisted Living home, I was totally overwhelmed. They listened to our needs & guided us thru the process. My Mom is now in a lovely group home setting & well taken care of. My mind is at ease. As Sue has said "I can just be a daughter now." Your experience with Sue does not end with placement. They advocate for the people who are placed & make sure they are happy. Highly recommend!!

    Grateful for Sue at AAA Senior Placement. We were on a time clock with my mom and needed to place…read moreher in the group home ASAP as she was not able to take care of herself or be alone. It was especially hard for myself and my brother to make the difficult decisions as my mom was in a depressed frame of mind knowing her independence was being taken from her and did not understand why she had to move. Sue was very informative and gave us peace of mind that this was what was best for mom in the long run and listened to us about our concerns about the transition. We did find a group home that ended up being the best fit for mom. I would like to express my gratitude and thanks to Sue for all her assistance in placing my mom. This process went smoothly. We would highly recommend her and her company.

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    AAA Senior Placement AZ by Sue Royer
    AAA Senior Placement AZ by Sue Royer - Business located in the Big Lots  Shopping Center at Reems and Grand

    Business located in the Big Lots Shopping Center at Reems and Grand

    AAA Senior Placement AZ by Sue Royer - I am looking forward to serving your needs.

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    I am looking forward to serving your needs.

    Care from the Heart - Linda Reynolds, owner of Care from the Heart (on right), and Stephanie Greenwood, Director of Operations (on left)

    Care from the Heart

    3.6(5 reviews)
    3.9 mi

    I have to tell you how disappointed I am with this company. Stephanie came to our home yesterday…read morewith all the right words of what the company could do for the assistance we needed for our 91 year old father who lives with us. They were given the specific days and times we were looking for and we were told it wasn't a problem. We called her back within an hour and told her we would like to proceed. Today we were informed that they had scheduling problems and they could not meet our needs. They didn't even offer other days or times as an option until we asked. Even at that they weren't sure they could help out. She wasted our time even coming & we could have been talking to companies that can help.

    The Staff employed by Care From The Heart have simple Nursing degrees at Best. They are NOT Trained…read moreor even Required to be educated for working with individuals going through Alzheimers, and are thus basically Incompetent when it comes to treating patients/clients appropriately. Care From The Heart was hired to assist my Mother, Whom was afflicted by Alzheimers, with simple things she used to do as part of a Daily routine, but due to the illness became struggles of mental acceptance. [bathing, changing into clean clothes, tidying up around her house, fixing adequately nutritious meals, etc.] Most staff sent out to care for my Mother were Patronizing and Placating when interacting with her. And whenst my Mother would have a symptomatic mood swing, would become Personally offended and leave their shift early, sometimes not returning. My Mother is Gentle, but Strong-Willed. Non-violent, but Verbal. The only times she got into a mood swing were when the Care From The Heart staff grew unprofessionally frustrated, and Impatiently tried to FORCE her to do things she was not Ready to do. The Activity sheets, kept in a Binder, for the Family and their Boss to review, were Frequently scribed with unvarying, Routine entries, when they were not Simplistic and akin to Milking-the-Time-clock.

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    Care from the Heart - Always looking for the best caregivers to join our excellent team.

    Always looking for the best caregivers to join our excellent team.

    Care from the Heart - The Care from the Heart office located at 99th Ave & Bell Rd.

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    The Care from the Heart office located at 99th Ave & Bell Rd.

    Firstlight Homecare - homehealthcare - Updated May 2026

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