I'm very surprised there aren't more ratings for them…read more I recently used them after having a total knee replacement and I highly recommend them. The first and final assessment was done by John, Ryan was my nurse and my Physical Therapist was Stefen. All very caring and kind and explained so many things that I learned something new each time one of them had a visit. The communication was fantastic - even though I couldn't remember the first communication I had with John!! (so sorry, John!!) I'm having my other knee replaced next year and will use them again and hopefully will be working with the same team. Thanks to all of you!!!!

A huge thank you to Karen, Karla, and Leslie for caring for my Father like he was their own and…read moremaking my Mom and I feel like family too. From the onset Karen and Karla made time to get us started ASAP and started caring for my Dad immediately after a bad experience he had at an in patient rehab. Our first couple of nites back home with my Dad were more than we had anticipated and Leslie even came after hours to take care of an urgent health need and help us thru a hard spot in our first few days back home. We are so grateful for the care and steady support of this team. I highly recommend this great group to anyone needing care giving support. Thank you also to Dionna for the initial call to start with Assure. These Ladies have all been such true professionals and actual Angels on earth. They are forever in our hearts and prayers for their kindness. I wish them All well earned and deserved successful careers at Assure Home Assist. The company and these Ladies representing it are fantastic. Many Thanks.

As an advanced practice nurse who works with older patients every day, I am thoroughly impressed…read morewith Visiting Angels Libertyville. In addition to caring for patients' physical needs, the caregivers do everything they can to enrich the patients' lives so that every day is meaningful. The administrative staff is also helpful and they return my calls day or night.

Assisting Hands is a great company full of great people. They treat their clients as well as their…read morecaregivers with respect and fairness. They will always do their best to accommodate any situation, and are a great choice when it comes to professional home care.

From the owner: Our trained dependable caregivers and personal assistants can help overcome those challenges, and…read moremake home an even better place to be. We include everything from companionship, meal preparation, medication reminders, shopping and errands, light housekeeping and laundry, to personal care and help with bathing and dressing.

I spent 3 weeks of rehab at Manorcare after spending more than a week in the hospital with…read morepneumonia with heart complications. When I arrived I was so weak I could not even roll over without help. I was treated with compassion and respect and everyone went the extra steps to try to make me as comfortable as possible. The nurses and aids were friendly, supportive and very positive. A key aspect to any rehab facility is the occupational and physical therapists and the ones who worked with me were top notch and very caring. They were very skilled technically, but more importantly they knew when to push you and when to have you ease back a bit. Three therapy sessions a day was exhausting but they were always mindful to balance out your therapies so they were most beneficial. One day a week you normally do not have therapy so you can recover, and by the second week I remember telling my therapist how I really missed it and "a day without therapy is like a day without sunshine" The only negative is the food could be improved, although it did seem like the kitchen tried their best. It was typical hospital food.

Four yrs ago my 96 yr old Mother suffered broken ribs & a punctured lung from a fall in her home…read more North West Community Hospital recommended we put her in an aftercare for a month. The social worker explained there is nothing governing these places so it is important to go visit them in person before choosing. My brother and his wife live in Libertyville, IL. They had experience with Manor Care because his wife's mother had been a patient the year before. My Mother stayed at Manor Care aprox. 2 months. It was a wonderful experience. She was well cared for. The staff was incredible- caring, attentive, patient. The facility was well maintained. They offered simple but ever so important services like a hair salon. I can't say enough positive things about Manor Care in 2017. Flash forward to Manor Care 2021. My Mother had another fall and went there for 2 months. Nothing is the same. Mind you it's Covid Pandemic and I have taken that into consideration. But as of today I would not put my Mother back in Manor Care. This time around the staff was , let's just say that they need to hire people that have experience with old people. The current staff has no patience. They don't think helping a patient change their compression socks is part of their job.. My Mother weighs all of 96 lbs. She takes pride in her appearance. She's starting to get confused. They didn't care. They gave her too much miralax and she had an accident. They were not about to help her change. What made this so much worse was 1st the 2 week quarantine. My Mother was vaccinated as was my brother and myself. Even after the 2 week quarantine we were not allowed in person visits. We could go stand outside her window and talk to her on the phone.. The receptionist let my brother go inside in person one time. That was huge! I hope I don't get that person in trouble for writing this. But it made a big difference in my Mother's mental state. Due to covid there is no hair salon service, which to an older lady is so important... I cannot stress that enough. There is no Doctor for the patients or family to talk to . My Mother was in severe pain. NWC Hospital prescribed pain meds before they released her.. Manor Care said they didn't know about any meds and there is no Doctor there to handle this type of issue. My Mother takes a sleeping pill every night. Otherwise she cannot sleep, is up all night , has night terrors etc. Again, Manor Care didn't have any instructions to give her anything. Just trying to get ahold of my Mother's nurse(s) was next to impossible. I asked for a call back at their convenience, multiple times. I could not speak to anyone when I called no matter what time of the day. My Mother is not a big eater. She lost 13 lbs during this last stay. Four years ago Manor Care offered a Menu with choices for all 3 meals. Not anymore. My Mother can't afford a 13 lb weight loss. Manor Care is a family owned company. To the 2 brothers that run it: Please look into fixing these type of issues. My Mother just had another fall today and is in the hospital. It looks like she will need to be put in another aftercare. Manor Care is conveniently located 10 blocks from my brother's house. I dread the thought of my Mother going back there. Manor Care is very expensive. For the amount of money they get per patient - the level of care and service is absolutely terrible. I understand that Seniors can be difficult. Laws affect what the staff can and cannot do. I'm grateful my Mother made it home. I'm grateful she wasn't abused or hurt by the staff, which happens all the time in some of these places. They get away with it by paying off the families with a gag order settlement. It gets swept under the rug and the facilities aren't held accountable. Make sure you research any place before you choose one.

I needed cataract surgery and called Comfort Keepers in Grayslake for transportation to and from…read moreLoyola in Maywood from my home in Mundelein. I needed someone to stay at the hospital during the procedure and then take me home after. I met with Ryan who took all my information and matched me with one of their care givers, Daria. Daria was fabulous. My procedure meant I needed to be at the hospital at 5:30am. Ugh. We left my home at 4:30am and Daria didn't bat an eye at the time. Afterward, Daria pulled the car up to the hospital door, helped me in and took me to Target to help me get the one lens from my glasses removed that corresponded with the eye that just had surgery. Unfortunately, I was in a tremendous amount of pain and Daria was there every step of the way. I have already requested her for my second cataract surgery. I cannot say enough praise for Comfort Keepers and especially for Daria.

We had a coordinator come to our home and get us all set for a caregiver for my mother for three…read moretimes a week. Something happened to her and she was unable to return to work, but the company poorly executed on following up on her tasks and providing my mother with the caregiver we were promised. I was promised return phone calls and follow ups but was ghosted several times. Big waste of my time and my mother's. Wouldn't recommend.

Stephanie Johnson is a great nurse and really cares about her clients. She will make sure that your…read moreloved ones get the best care possible. Her knowledge of seniors and the challenges both patient and family face are a valuable asset when chosing an in home or on site care provider. Laura C. Mundelein IL

The facilities are lovely here, but the services are sub-par. My grandmother had a mouse…read moreinfestation in her apartment, but was given conflicting information for over a week about when an exterminator was going to come (or whether one would be coming at all). Recently her health has declined, and the caregiver service available at Brookdale was utterly incompetent. They missed giving her medication, they didn't arrive at scheduled times to help her dress, they failed to take her dog out regularly, and they didn't make sure she ate. All of this in the space of 2 days. On top of that, she was charged $50 in order to have a small party in the public space inside the atrium. If she's living there and paying such high rent, surely she has a right to use community spaces without a surcharge? It's nice for my grandmother to have people of her same generation to interact with and the independence of living in a separate apartment, but now that she needs a little more help Brookdale is no longer capable of meeting her needs, despite assurances to the contrary.

The new management is poor. They constantly lose staff. The food service is in disarray and many…read moretimes run out of food. There are some many kind and caring staff.

hello I am writing to let you know that Jessica does a…read morefantastic job by providing excellent companionship and exceeds all expectations when providing care to myself. thanks, joesph m.

Recently my wife and i found we needed assistance with our daily activities per doctors orders. We…read moretried two other services before hand and were not satisfied with the employees sent or headquarters based highly on attitude and false accusations they made about us upon personal opinion. Right At Home was entirely unlike this. A Josh Steiner came to our house to evaluate our home and get an overall idea on what services we required and which employees would best fit. Following this a gentleman named Zach Steiner came by with an employee to introduce and get started with us. As far as communication about employees and poss schedule change i have mostly dealt with Stephanie in the office who has always had a pleasant attitude and speaks very professionally on matters at hand. Some employees we have had for a weekly schedule but when needed they sent a fill in that was polite and able to meet our needs fittingly. All the employees helped us in all ways even when we have to leave the site for shopping or go on an appointment. Based on all i have said i recommend Right At Home as well as all those employed there...

I am an intensive care trained RN, who was in need of home health nursing and physical therapy…read morefollowing a prolonged, serious illness and hospitalization. I was both surprised and very pleased with the quality of nursing professionals at Northern Rose. The CEO is intensive care trained, as was the RN she sent to my home. Both were insightful, smart, and so helpful with suggestions regarding my plan of care. The physical therapists sent by Northern Rose were so very much more helpful than the physical therapists at the "rehab" center I was recently discharged from. I progressed more in just a few sessions with them, than I had during several weeks at the center. I would highly and enthusiastically recommend Northern Rose Home Health services to anyone I care about, they were wonderful!!!

Northern Rose has provided nursing and physical therapy for my mom. They were very professional and…read moreknowledgeable. I would highly recommend them.