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    First United Bank - Gainesville

    3.0 (2 reviews)
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    Services - First United Bank - Gainesville

    Personal banking

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    Simmons Bank

    Simmons Bank

    (9 reviews)

    I would NEVER DO BUSINESS WITH THIS BANK! I visited this banking institution to get change for $100…read morebill. It was the worse experience imaginable. First off the teller was rude, stating if I did not have an account that he would not be able to make change. I told him that I was from out of town trying to help my daughter move and my closest bank was 45 mins away. He told me that was not his problem. I asked to speak with the branch manager and was told they were not on site. I requested to speak with the assistant branch manager and he said, "she will tell you exactly what I told you." I asked to speak with her regardless. I saw him walk into an office and he came back and said, " she is busy with another customer and cannot speak to you. She said we cannot help you." I asked for the number to call back. The teller walked around the bank to an empty desk and pulled out a business card and handed it to me. I thanked him. When I looked over at the assistant manger's office, she was standing there texting on her phone. No one was in the office nor was she on the phone! I would NEVER DO BUSINESS WITH SIMMONS BANK! NO INTEGRITY! You are a banking institution, you should help the people in your community because it reflects upon your business ethics! When I called the number on the business card, it went to a random voicemail. Note: When I walked in there was only one customer in the whole bank, that ought to tell you what their community thinks about doing business with them as well! HORRIBLE CUSTOMER SERVICE! I also called their main banking customer service over 3 days ago and still have not received a call back!

    When this was Landmark Bank things were so very much different…read more It's like it went from the best to the worst overnight. There are a couple of nice people who work there. And that's about all the good I can say about this place. I also bank elsewhere thankfully.

    First United Bank - Gainesville - banks - Updated May 2026

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