l just want to say I have used the cash store in Gainesville TX and I would like to say I've never…read moreused another loan company that was such a great experience the atmosphere was great the lady working there was awesome she made it very easy to apply and she is very friendly and knowledgeable of her job it was like going in and talking to a frIend I will be back and I would say if your looking for a loan give them a try you'll be happy you did!! Tammy Martin Burneyville ok

They cashed my 2850.00 dollar check this is the 2nd time I have used them and was greatread more

Tonya did an amazing job help me get my title loan!read more

I have used Cody for a while. For a couple of years, I had a great rate. My rate began to increase…read moreso I began to look for new coverage. I reached out to Cody to see if I had the best rate. He said he would look into it. Never heard back. Since I did not I decided to look for coverage else where. I sent them my policies to review and told them I needed the same coverage I have now, including the flood policy. This is how I discovered I did not have a flood policy. When I moved into my new home in Houston in December 2024 (right on the bayou), I made it abundantly clear to Cody and their office manager, Kendra Alnes, that I needed flood insurance. I was told confidently in writing via email that my renter's policy included flood coverage in the event of a hurricane. Based on that assurance, I didn't seek additional coverage. Fast forward seven months, we're now deep into hurricane season, and I've just learned that this critical coverage does not exist. I had someone who wrote policies for State Farm for 15 years review and she told me no flood coverage exists. I reached out to Kendra and Cody to clarify and this was true. Worse yet, I'm now told that renters can't even get flood coverage through FEMA, something I could've researched and addressed back in December had I been given the right information. I would have worked on this with my landlord to make sure things were set for this hurricane season. Insurance is about trust. When that trust is broken, especially with something as high-stakes as natural disaster coverage in Houston during hurricane season, it's not just frustrating, it's dangerous. Be careful. Double-check everything. And if flood insurance is something you need, I'd recommend working with an agent who actually understands what their products do and don't cover.

I don't know Cody Paxman, but I can tell you that you are soooooooo blessed to have Christina as an…read moreagent for you. She was referred to me by my coworker/friend and my coworker told me how much she helped her out, that I should call Christina. Best thing I ever did was to call her and bundle my house/car with State Farm. Christina explained all different quotes and helped me pick the right solution. Now I have way better coverage on both and a lot less than I was paying. She was an ANGEL!!! THANK YOU, CHRISTINA!!!!

I've used this bank for many years. I have never had a problem with any of my transactions.read more

I LOVE my bank! I have been banking here for my entire life. I have no complaints at all. They have…read moreALWAYS treated me wonderful. I'm not sure why some people have a problem with First State Bank. I have been treated like family. I opened an account when I was 17 yrs old. I want to THANK ALL THE EMPLOYEES that have helped me over the years. Please don't let the words of others sway your decision. Try for yourself. If you don't like them, you can always leave. I never will. My parents and Siblings both banked there when they lived here as well. No complaints from them either. I have gotten loans and they have been as fair as they can be. So, the value has been good. THANK YOU FSB! I appreciate all you do. Regards, CR ( this should say Gainesville)

Total experience, from the customer service ladies to our specialist in checking accounts, thank…read moreyall

Roxanna helped me and ensured I was taken care of! The office staff is knowledgeable, personable…read moreand willing to help in any way they can. I highly recommend using Jim Goldsworthy and his staff for all your insurance needs!

The staff is friendly but some of them are obviously there for a paycheck. Some really care…read more Definitely better service before the State Farm bank but still decent. Used to be able to call and get a quote now I call they ask for vin which I never have on a used car I'm looking at buying so I get a run around and eventually told "someone will call you back" which as we all know means they won't. Definitely better than good neighbors agency. And far better than what an Emu can give. UsAa is a joke and denies claims.

While nobody likes insurance and insurance rates are out of control, at least the folks at this…read moreplace care and understand. Paula is a pleasure to work with, and she does her absolute best to help and answer questions!

Terrible service!!! If I could give them less than 1 star I would. I got rear ended and my vehicle…read morewas totaled. But since I only had liability ins. and the person who rammed into me didn't want to accept liability for the crash-I GOT SCREWED. The rammers insurance didn't pay and Germania and FMW didn't do anything to recover my damages. Ever since Gary died they have developed a real "F you" attitude.

I am so thankful to have found our agent, Chad Underwood, as we recently moved here from out of…read morestate. Chad welcomed us and has taken such great care over all of our insurance matters with such professionalism. We feel like we are in good hands with him. Thank you Chad especially for being so proactive in the process of repairing our vehicle. You made that experience "worry free".