I have used Cody for a while. For a couple of years, I had a great rate. My rate began to increase…read moreso I began to look for new coverage. I reached out to Cody to see if I had the best rate. He said he would look into it. Never heard back. Since I did not I decided to look for coverage else where. I sent them my policies to review and told them I needed the same coverage I have now, including the flood policy. This is how I discovered I did not have a flood policy. When I moved into my new home in Houston in December 2024 (right on the bayou), I made it abundantly clear to Cody and their office manager, Kendra Alnes, that I needed flood insurance. I was told confidently in writing via email that my renter's policy included flood coverage in the event of a hurricane. Based on that assurance, I didn't seek additional coverage. Fast forward seven months, we're now deep into hurricane season, and I've just learned that this critical coverage does not exist. I had someone who wrote policies for State Farm for 15 years review and she told me no flood coverage exists. I reached out to Kendra and Cody to clarify and this was true. Worse yet, I'm now told that renters can't even get flood coverage through FEMA, something I could've researched and addressed back in December had I been given the right information. I would have worked on this with my landlord to make sure things were set for this hurricane season. Insurance is about trust. When that trust is broken, especially with something as high-stakes as natural disaster coverage in Houston during hurricane season, it's not just frustrating, it's dangerous. Be careful. Double-check everything. And if flood insurance is something you need, I'd recommend working with an agent who actually understands what their products do and don't cover.

I don't know Cody Paxman, but I can tell you that you are soooooooo blessed to have Christina as an…read moreagent for you. She was referred to me by my coworker/friend and my coworker told me how much she helped her out, that I should call Christina. Best thing I ever did was to call her and bundle my house/car with State Farm. Christina explained all different quotes and helped me pick the right solution. Now I have way better coverage on both and a lot less than I was paying. She was an ANGEL!!! THANK YOU, CHRISTINA!!!!

Kathy Clark was able to help my daughter save a lot of money on her car insurance. She is very…read morehelpful and focused on the client's needs. Highly recommend!!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Customer service is a priority at our agency in Van Alstyne, and we understand the need to help insure what matters most to customers. I'm passionate about customer service because I consider each customer as a family member who deserves our best service each day.

If you're looking for a straight shooter, fast help, and service with a personal touch, look no…read morefurther. I was getting railroaded by every other place as soon as they heard "newly single mom." Bill was different. He took care of me, answered my silly questions, and I walked away with amazing car insurance at almost half the rate I'd been paying - at no cost to me! He did all the work, and I reaped the rewards. Honest man, great company.

I had someone tell me about Rasor Insurance and how they could save me money so I gave them a call…read moreand got an awesome Rate on my Motorcycle Insurance! I would highly recommend Rasor for all Insurance, I'm about to change over to them for my Home and Auto as well! I got great help from Kathy!

I have had my auto insurance with VGW/Brown & Brown for years, and I've always been happy with the…read moreservice and rates they have provided me. This month multiple people bent over backwards for me to avoid a lapse in my coverage. And the potential lapse would have been solely my fault! Yet, they moved mountains to ensure that didn't happen. Can't praise them enough!

Great company! Truly enjoy working with Russell on insurance. Started with commercial, but moved…read moreall my personal policies over with him too. Best agent so far!

From the owner: Auto, Home, Boat, Motorcycles,Commercial/Business, Life & Health Insuranceread more

We've been using Allstate, Jeremy and Yasmin for many years. Now that we have our first claim...a…read moreglass claim, they are MIA. Offering no help whatsoever other than and i quote 'we know our safelite claims department is not responsive but we have no way to connect with them, so we just need to wait.' A rock kicked from a tractor trailer on 75 on 28 June. Today is 15 August 2023 and there has been no activity, no help, no check ins other than the ones we've initiated. Buyer beware!! You are NOT in good hands with this agent and his teammate. At least now I understand why they were cheaper than USAA.. Happy to talk with you and steer you to an agent that cares. There is an awesome lady two doors down offering real support

When I last revealed Jeremy's office, I was thinking of a different agency. Oops…read more Jeremy and is team are awesome. They are really knowledgeable and have helped me a lot. So good, in fact ,I switched my homeowners policy to their office. I highly recommend them.

One of the nicest agents in all of Texas! If you ever need something you can reach them by app, by…read morephone, by email, whatever and an actual human will get back you usually that day! There are no "bots" working at the Walnofer office. Lori and Mollie are wonderful if you ever get the honor of working with them, they are smart, on the ball, and a wealth of information. I've been with State Farm for a LONG time now in three states and I can't imagine my life without them. Go see Rod, he will hook you up. For me, they are WAY CHEAPER than any other company around too.

From the owner: At the Rod Walnofer State Farm office, we're dedicated to delivering customer service and insurance…read moreoptions to State Farm customers in Anna and Van Alstyne. Our team is well-versed in insurance and strives to build long-lasting relationships. Our insurance offerings include Auto, Renters, and Homeowners Insurance, along with Life Insurance designed to cover you and your loved ones. Reach out to us to discuss your insurance options today! License #: TX-1035578, OK-3002299301