Another great repair. Randy diagnosed the issue, and installed the part within a day or two. I…read morewould have installed the wrong part if I did it myself. This was a case where the experience of the tech saved us money. Thanks Randy! :-)

Our refrigerator stopped cooling. We left a message after hours. Our call was returned promptly…read moreand we got an appointment within two days. The technician arrived on time, diagnosed the problem and repaired it. He patiently explained the problem and our options for resolution, including the possibility of replacing it altogether. I'll use them again.

Update: After posting the original review I was contacted by the company and was able to quickly…read moredetermine that the issue was indeed with the home warranty company. The home warranty company scheduled appointments that were not even possible for 123 Appliance Repair to uphold since they were waiting for the needed part to be delivered. The technician was quick to set up an appointment once the part arrived. I was able to maintain communication with the technician at all times. I would absolutely recommend this company to complete any other home repairs that I may need in the future. I have had two appointments that were set up through my home warranty company and your company was a no show for both of them. Your company has been impossible to get in touch with. i have called, left messages (when actually able to), other times the phone did a quick ring and disconnected, emailed, and had the warranty company reach out to you. When the warranty company can't get in touch with you there is a serious problem. After spending TWO HOURS on the phone with the warranty company and a total of 10 hours at my house waiting for your employee to show up as contracted I know that that issue has been with your services. My claim has already been approved, so after reading your responses on other posts please do not say that my claim was not approved. I find your business to be border line fraudulent at this point. Your repairman came to collect the service fee and was never to be heard from again. My claim was opened on 7/12 and with it now being 8/14 with two appointments that your company DID NOT show up for without even attempting to reach out to me is disgraceful. You were contracted to complete an approved job and the lack of professionalism from your company is disappointing to say the least.

As other reviews stated, this guy apparently accepts/takes appointments thru Home Warranty claims…read moreand either cancels, or is a no call/no show for those appointments. Also operates under the name 123 appliance repair so pleaser beware if your claim is assigned to this company thru a warranty claim as apparently there is a documented history of this behavior occurring.

Great service - have used them twice and the last time they solved my problem when I thought it was…read morehopeless!!

The Brumbach team were very helpful in fixing our dishwasher! Not only were they prompt, and able…read moreto help us quickly but after only 20 minutes he had it up and running again! Price was acceptable/expected, approx $100-120 which compared to a brand new dishwasher was pocket change. Great experience and already recommended them to a neighbor who also had a great experience! Great local company!

Cant say enough! Only appliance service we will be using, Period!…read moreResponsive and attentive call service On time!!! Service !! Honest and professional technical service- WOW THANKS

True horror show working with this company. Had them to my home on 2 occasions. The first time they…read moreovercharged me one hundred dollars ($100.00). I brought it to their attention and they corrected the bill immediately. Mistakes happen, no big deal. The second time they came was to install a new starter switch on my glass stove counter top. The technician (Henry) cracked the glass while installing the new piece (Viking Stove Top). Accidents happen, no big deal...... only it WAS a big deal ! Henry acknowledged the damage, but the company would not. Was told several times that Tracey or someone from the front office would call to address the issue. Never received a call, call back or any communication, only correspondence was through Henry. Finally, Henry told me the company offered to install the new glass top for free.... BUT...... I had would have to pay for the part ($800.00) !!! What a bunch of CRAP ! However, not wanting to litigate, I offered to settle with them but they refused any counter offer. Several months later we went to court, it was the last thing I wanted to due. When we got there, I had all my documentation and photographs (before and after). They couldn't write a check and settle fast enough. What a horrible and deplorable way to treat clients ! The mark and sign of any good, quality company is not only the job they do the day of, but the job / service you receive the day after. This Mickey Mouse company has failed miserably on both counts ! Not wanting to end on a negative note, there are good, competent, professional appliance repair services in the area. One reviewer mentioned Art Handler and my personal experience is that they are very good. Also highly recommend "Mr Gee's Appliance Repair" This guy is the real deal - knowledgeable, professional and reasonable (#609-321-4949). Hope this has been helpful and good luck !