His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

Absolutely terrible experience. I was quoted one price at the beginning, but once the work was…read morecompleted, the final bill was significantly higher with little to no explanation. It felt like a classic bait-and-switch tactic. The communication was poor, the professionalism was lacking, and getting clear answers about the charges was nearly impossible. The staff seemed more interested in finding ways to add costs than providing honest service. I would not recommend this company to anyone. Make sure you get everything in writing and be extremely careful before agreeing to any work. There are far more trustworthy and professional businesses out there.

My dad told me to write this review cause he doesn't have a phone. Haha. Jose salas was great and…read moreTom moffit as well with his whole crew. Look forward to using them in general for cleaning.

From the owner: SERVPRO is the top choice for cleanup and restoration in Germantown and surrounding areas. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

This man is amazing, when assessing my mold problem, he was very professional and trueful with me…read moreand I would definitely continue doing business with him and would recommend his business to anyone in need of service with their homes. Thank you so much for being you.

The owner Paul, very sketchy guy…read more they wont quote pricing they will show up with one goal, maximizing and insurance claim they do really shoddy paperwork, which leads to their claim being rejected at which point Paul Messa will email you the bill, threaten to lien your property and become a debt collector the other reciews are fake this company is predatory you've been warned - all scare tactics 0 professionalism or actual moisture repair services

Be cautions. This company came with a high scare tactic. Everything had to be removed: floor to…read moreceiling. A 'clean chamber' needed to be installed. Two contracts ready for me to sign and they would have a crew the next day to rip everything out. The line was "your insurance company will pay for everything". Not true. Insurance will cover 'approved expenses'. Take your time in signing any contract. We did not hire this company because of the over-the-top sales pressure.

When contacting Royal Water Damage and Restoration with questions involving mold testing, I didn't…read moreexpect for someone so cordial, and helpful to answer. Brandon was transparent, informative, and provided me information beyond what was expected. He took the initiative to make two calls on my behalf, and was so thorough, he forwarded me a summary of what we discussed. Brandon's professionalism, knowledge, and attention to detail is indicative of a business I highly recommend, as one of eight Individuals to be acknowledged with an award for Yelp Elite reviews in 2023. Their website provides valuable information, and lists the extensive services they provide. Thank you, Brandon, and Royal Water Damage and Restoration.

Really good experience working with David. They were professional and efficient…read more The basement was a mess. After they did their magic it's just as good as new. Our insurance company paid them and the adjuster said they were very easy to work with. Highly recommend them.

water cover up foam what nightmare,..but I must say what a job...they were super clean ....cleaned…read moreup all mess...water still came in our house built on underground springs....14 grand .....really fast next day they were here ...one day job....but they did come back after seeing water and dig up again more drains...lovely job lovely people ...so thorough

Guys are very unprofessional and don't follow protocol at all. Disrespected my familyread more

if i could give a zero star i would. please do not ise this company they do mot work for the…read moreconsumer they work for the insurance company!!!!! the guy robert they sent to my house looked like he was homeless and very arrogant. completely loed to me, told me one thing and then reported something totally different to the insurance company

From the owner: 911 Restoration of Philadelphia is a full-scale water damage cleanup restoration company offering…read moreyou peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.