these are the people you want to hire. very very very very very very ververy very very very very…read morevery very very very very very very very very very very very very very very very very honest!

Chris and Bethany McDonough of McDonough Environmental Services super, super cleaned our old (126…read moreyears), dank and dirty fieldstone basement as well as cleaned the back addition of the first floor of our house. They did an absolutely AMAZING job transforming our basement into a clean, bright space without mold. I have health problems (likely mold related) and this was worth every penny we paid. Our basement is now clean and dry - probably for the first time in its entire history. Our first floor has also benefited from the extra dryness coming from below. On top of everything they did for us, they are a kind, caring, delightful couple. They showed up every day on time, kept us posted as to everything they did and went above and beyond all expectations in being helpful. Highly, highly recommended. We'd give 10 stars out of 5 possible if we could.

When one opens the door to what was a fully plastered, finished garage only to find a rainstorm…read morepouring down throughout the lights and ceiling, fear and shock occur. Upon reporting this to our insurance, Adams Emergency One was contacted by our insurance firm, and owner, Jerry Theroux called us within an hour to come to the house to inspect the damage to make plans for his crew to be there the next day which was a Sunday. Mr. Theroux took pictures, measurements, and listed major items that had been destroyed due to the damage. His crew removed all insulation, ceilings, rugged areas, and necessary walls that were ready to crumble. Dehumidifiers, air movers, anti-microbial agents, and chemical cleaners, etc. were used. throughout this process, Manager Lou and his assistants were wonderfully kind, courteous, and totally helpful to us. They followed through completely to make that part of the damage control a much more calming process as well as a very successful one - certainly more than what we ever thought it would be. Their report to our insurance company was detailed beyond our knowledge and expectations. This company is top-notch.

Professional from beginning to end! This is the second home…read morein which I've used Dryzone Basement Systems. My positive experience with the first home in Quincy, more than 15 years ago, was so professional and positive that I didn't need to repeat all the research I had previously done. My 1st home didn't have a pump previously, but water came into my basement and I panicked. I never worried about it again. My new home in Rockland already had an antiquated pump without a battery back up. What good is a pump if the power goes out and you don't have a back up? Plus the outflow piping was not freeze proof and was just a flexible hose. The replacement pump is in, as well as the dehumidifier/air cleaner which feeds right into the pump. It doesn't look at all like anyone was here working today. They called to confirm the day before, they called when they were on the way, they showed up and did an outstanding job. I can't even see where the lawn was dug up to bury the out flow pvc pipes. I'm beyond impressed and finally feel secure about moving furniture into my finished basement.

Worst Contractor Experience Ever - Avoid DryZone Basement Systems / All Things Basementy…read more I had the single most egregious contractor experience of my life with DryZone Basement Systems (the local All Things Basementy provider) on my Massachusetts property. I hired them to clean out my crawlspace, which had an older vapor barrier, and upgrade it to a new vapor barrier system. Their sales pitch and materials specifically promised that the space would be thoroughly cleaned before any new material was installed. On the first day the crew began laying the new vapor barrier directly over the existing dirt, debris, and old vapor barrier without cleaning anything. I immediately stopped the project and contacted management to request a different crew that would actually do the job properly. Management promised they would send a project manager and that he would be on site the whole day on day two while the crew cleaned. What actually happened is that the project manager was only there for about 20 minutes. While the crew was supposedly cleaning out the old material, they only cleaned a small section and then covered up all the remaining old debris and old vapor barrier with the new material -- doing exactly what I had already complained about on day one and had been assured would not happen. To make matters worse, the crew spray-foamed rodent bait stations directly into the side of my house. It was obvious this was done deliberately and in a retaliatory, vindictive manner after I had complained and stopped their work. At that point I fired them. I lost my entire $6,000 deposit and had to hire another crew to rip out everything they had done. The cost to remove their improper work and start over was more than the original contract amount. I ultimately had the crawlspace properly cleaned and the vapor barrier upgrade completed correctly through the Mass Save program. This company showed zero respect for the homeowner's instructions, broke their promises about oversight, and acted dishonestly even after management got involved. I told them in no uncertain terms that they would never be allowed back on my property again. Strong recommendation: Do not use DryZone Basement Systems or any All Things Basementy contractor under any circumstances. They charge double the competition (or more) while promising quality but delivering substandard work. If you need crawlspace cleaning, vapor barrier upgrade, or encapsulation work, hire a dedicated cleanup/restoration crew separately (Servpro or equivalent) to get the space truly clean and ready, then have the new vapor barrier installed through Mass Save or a reputable local contractor. You will save yourself an enormous amount of money and avoid massive frustration. This was by far the worst contractor experience I have ever had. Learn from my mistake.

They installed our new front walkway and did a really great job.Was very reasonably priced.read more

Candido and his team did an incredible job with our walkway. Very attentive to every detail, very…read moreprofessional..highly recommend for any work you need!

These guys were great! I cannot recommend them enough. If you have plumbing needs call Arno. They…read morewere professional, competent, and reasonably priced. Thank you!

So thankful for Pete and his crew. He came out on short notice and got me a fast reasonable…read moreestimate. He was extremely professional , knowledgeable, and efficient. They cleaned up very well after themselves to

We experienced a sudden and extensive mold problem so I called some big name companies but I got no…read moresatisfaction from them. I called Mowatt Mold Removal and I couldn't be happier with the service I got. Curtis was responsive, professional, skilled, informative, and thorough. The job was difficult in many ways but Curtis handled everything with professionalism. I recommend him and his business very highly!

Responsiveness and a thorough and detailed quote. Although it was determined i did not require…read moretheir work I would recommend them based on my experience with the quote provided

For anyone looking to complete a gutter and/or roofing project, I would highly recommend Hennelly &…read moreSon Roofing & Gutter. Their team is highly professional and provides great customer service! We partnered with their team to have our gutters fully cleaned and installed gutter guard to prevent future buildup. The project was coordinating across our building and two adjoining buildings in the South End. The team was highly professional, diligent, and timely with the completion of the project. They were very transparent and communicative about the logistics as well as the pricing of the project. We will definitely be partnering with them for future projects! Please reach out to Joe and the team if you need similar work done! https://hennellyandson.com/

Southie native and a trusted company with great reputation. Recommended them for all your roofing…read moreneeds

I left an honest review about 6 months ago of the unprofessional services we received but it has…read morebeen removed. Am re-reviewing so others have some input besides those the owner didn't remove. As requested by the business in answer to that review, I contacted Servpro (instead of them picking up the phone & calling us) & left a message for Beth to review the email string/pictures of all that went wrong at our house before calling us back. She didn't. She called as we were heading out to see a family member perform at a Boston theater. I accidentally picked up. She didn't want to talk about the FACTS detailed in my review -- only complained about the timing of the review (a year or so after my last email with them that didn't get follow-up. The review was posted when I became aware of Yelp access). I again suggested she go through the emails that were concurrent with the work. She continued to harp on the timing. I reviewed some of the issues we had had. She didn't want to address any of that, kept haranguing me about the time delay in reviewing. I finally hung up. No follow-up by Beth on the CONTENT of my review at all, other than to get the review deleted somehow. The office staff were nice to deal with. The water remediation was good. Hired re: water leaks. Upgraded: a redo of the very small bathroom, out of pocket. Did not get any of the shower/fixtures as preordered, no support bar as ordered, Sheetrock lines/bubbles in paint, etc. Early on, painters completely painted in the door mechanism and painted without smoothing surfaces (said we didn't specifically order smoothing of walls), bubbles & lines, etc. Repainting still left bubbles/sheetrock lines.

I used this Franchise years ago when I had a house fire and spent nearly $30,000 and was satisfied…read morewith their work. Yesterday I paid the non refundable $300 for them to show up to pump some water out of my basement. I specified that I wanted them to bring their van with the commercial pump. Instead they showed up with a shop vac and another machine that broke. I called and complained and they then refused to come back, even said they would not refund the $300. The eventually did. I would not use this Franchisee. I heard many mixed reviews about their service here on Nantucket. PS their crew was super nice.