Legumes Heating and Cooling was dispatched to my elderly mother-in-law's home through a referral…read morefrom her home warranty company (AHS). Unfortunately, the service provided was extremely disappointing and, frankly, concerning. The technician left her heating system set on emergency heat and never contacted her with next steps or an explanation of what was done. There was no meaningful follow-up, and based on their recommendation alone, AHS denied her claim. To make matters worse, the unit was never thoroughly assessed, and the technician did not appear to perform a complete diagnostic before making conclusions that directly impacted the outcome of her warranty claim. My mother-in-law is an elderly, single woman, and situations like this highlight exactly why home warranty companies contract vendors--to protect homeowners who may not be able to advocate for themselves. Instead, she was left confused, without heat support, and without guidance. Lack of communication, incomplete assessment, and failure to follow up is unacceptable--especially when servicing vulnerable homeowners. I would not recommend this company, particularly for seniors or anyone relying on a home warranty process.

If you have American homeshield and are trying to get your A/C fixed don't accept to go with…read moreLegum's heating. My unit has been in the house for 25 years doing a great job and cooling the whole house. The first time the company came they told me that the unit is pretty old and it needs to be replaced but that's not what they putted in the report to American home shield. They said the unit is small and it's not a normal wear and tear and American home shield won't cover the replacement. I am left with no help after how many years paying my home-warranty.

The boiler system in my elderly mother's house failed earlier this year in Suffolk, VA. I called…read moreMike Wells Services to assist and he did a great job fixing our boiler system. It was an old system so they had to order replacement parts and install them. They kept me informed about the repairs and came to the house as scheduled. Very pleased with the service from Mr Wells and his company. I will definitely use them again if the need arises.

1. I am a REAL customer. 2. Mike himself came out to my…read morehouse for the original diagnosis. I needed a new unit as it is 22 years old. 3. He, with integrity, worked with me on finding the most affordable and effective solution for my house. 4. In order to hold us over during the new install, he provided mini-portable units that we placed downstairs. Mike, himself, personally brought them to our door on a weekday after 9PM. 5. The technicians are all very knowledgable. In the past, I have had young technicians come over my house that didn't really know much. That is definitely not true for these guys. 6. They moved my thermostat upstairs to a place that is more suited for the structure of the house (under return in hallway as opposed to two (2) thermostats: 1 in master bedroom, in which there is no air handler, and the FROG). 7. They spent a good amount of time adapting my new air handler with existing duct work. I will definitely make Mike my "go-to AC guy" from now on.

We purchased an existing house 4 years ago which had a dual-fuel HVAC system. I contacted the…read morecompany I used for many years at our old house which I was very happy with but, they didn't seem to understand the system. I did a little research of reviews for HVAC companies in Chesapeake and found Simmons had great ratings. I found quickly why they had 5-stars! My previous HVAC contractor had been out twice and I was left with, " you need a new thermostat" and left with a cold house. That's when I found Simmons. They were very responsive and were out within 8 hours. The technician was very polite, professional and explained everything about the system (since I was unfamiliar with a dual-fuel system). He identified the problem and made the necessary repairs quickly. Having had a great experience then, I put the system under contract with them. Since then they have not let me down. They have kept my system in excellent condition. This week I suddenly had an issue with heat. Called and had a technician here within 3 hours. He got the system working but the next day I had the same issue and on one of the coldest days the system was out again. I called after hours and within 15 minutes had a call back from the on-call tech who said he would be here in 20 minutes. He was. The problem was so minute, a loose connection, but trouble shooting that was a pain for him, but he found the problem within 15 minutes. Simmons is my only HVAC system contractor. I know the age of the existing system and understand it only has a few years left in it. I feel confident that Simmons will keep it running great and when the dreaded day comes, it will be Simmons technicians installing a new system.

My heat pump needed repair so I gave them a call. They can take a look at it in 2 to 3 weeks.read more

I have a new unit (2 years) and the service today with Jack was awesome as always and my dogs LOVE…read morehim.

Our AC unit was blowing warm. Wrote Atlantic Shores a text on their website and was quite impressed…read morethat we received a phone call within an hour of the message. The two techs showed up the next day as we had requested and were very professional and kept us apprised of the work that would need to be done. Thank goodness it was an easy fix. They had us up and running within minutes, and then performed maintenance on the unit. We recommend this company.

Was given multiple options for a new unit; chose one and equipment was ordered / installed…read moreflawlessly. Josh and team were extremely professional and did a nice clean job including custom fit sheet metal outfitting the unit to the house. Would without hesitation continue to recommend Tidewater Pro Air for any and all HVAC needs!!

This company is awesome great customer service eager to please and very accommodating. Whenever you…read morehave a specific request they find away to serve your needs. Always professional with the greatest attitude of attention. The care given to servicing and maintenance couldn't be better. Everything is too expensive these days, they even have value at best at least that's what I've found. My service request times are always on point. I've even had after hours and they came right out!! Wonderful!! Thank you, my heating and cooling company of choice!!

Overall, very satisfied with AIRESERV and my technician Michael Scanlon…read more Issue: Realized 2/5 Bedrooms barely got any airflow. Called this business and scheduled an appointment. Michael arrived, did troubleshooting, and gave me a recommendation as well as the quote. 2 weeks later, I was ready and scheduled the repair for Michael to come out and fix it. I was skeptical at first as this was my first time dealing with HVAC, but wow! Michael was able to even out the airflow to all bedrooms, while living room downstairs was still pumping out cold air. Solution: Simply reducing downstairs ducting from a 14" to 12". Extremely satisfied with his work and if I have any issues, I'll call them again. For anyone with HVAC concerns, stop right here and reach out to AIRESERV - they'll take care of it.

I've had a service contract with Aire Serv for a few years now because they really are the best of…read morethe best, but recently I sold my home and had to complete some repairs as requested by the seller and of course Aire Serv was up for the task. I had the pleasure of working with Stephen B. who is an absolute gem. He's got a really great spirit and attitude and knows a lot. He was respectful of my home and time and I truly enjoyed his presence and great job he did with the repairs. I also appreciate that he takes good notes, photos and videos. All of which are important when selling a home. I also want to mention Tiffany at the office, she has been amazing throughout the years and such a pleasure to speak with. She follows up and goes above beyond without being asked. She is one of the main reasons I'm a repeat customer. I enjoy calling here bc I know there's a good chance I'll get Tiffany on the line and I know she will always be kind. A wonderful group of people I've had the pleasure of doing business with over the years.

I needed several underhouse air ducts replaced that had to be finished in 3 days as my original…read morescheduled worker informed me that they were unable to complete the task as agreed. Star Mechanical told me they could send help a day later and to give me an estimate and that they would come prepared to do the work with my consent. Star Mechanical was very fair with their price and did an excellent job as well as cleaning up all the mess and carrying it away. I will call Star Mechanical with all my a/c needs.

AHS assigned this company to fix my AC unit. Made an appointment for a week later with Carol. Her…read morepreferred means of contact is via text. The work window was from 10am to 2pm. I called after 3pm and on the second attempt she answered and said she wasn't able to reach the tech when she tried earlier, so she will contact me via text. Did not hear from anyone. Cancelled service via AHS.

We hired Lanthorn to install a gas line at our residence. Dawn, the scheduler, was very friendly…read moreand prompt in her responses! The gas line was installed very soon after we requested the service. The only drawback was that they had to go through our back steps outside. Not sure why. My husband knows construction and said they probably could have done this another way. Overall, we are happy with the gas stove and things were done well other than that.

Our delta faucet was having a issue. Plumbers came out. First of all they must have went to Happy…read moreHour liquid lunch prior to coming. Wreaked profusely. In the process of changing a free part, it was stripped. One supposed seasoned technician explained to be careful to the trainee to not strip the part. Now the part is stripped. Week later, part is installed. Story from the technician it's $249.00. That's ludicrous. The technician that's what Delta charges for install of the free part. Awful experience. Go somewhere else. Mind you this was not an emergency. Unsatisfactory.

Job was inspect, clean and repair, reglue 4 8" and 10" approx 16 ducts supply and return…read more Tidy (dress) them. Inspect for rodent openings, provide screen to block. (I did this) Nice response to texts and calls. Pricing fair.

From the owner: this company that puts the customer first. were on time and get the job done the way you want it,…read moreand you cannot say no to our low prices we will beat our competitors every time. when in doubt call.