The worst bank ever. Deposited cash and checks on the Thursday morning before easter. They Did not…read moreactually process the deposits until Tuesday for some reason and I had automatic payments that processed on easter Sunday and caused my account to be overdrawn. When i called and asked what happened she told me that of course my deposits would not be processed because it was Easter weekend and they were closed. So i asked why my autopayments were processed then and checks cleared at 3:30 AM on a Sunday and she literally said BECAUSE. I called her a liar and she hung up on me. I am Closing the account today.

Run away! I only have an account with them because my parents opened one for me with the old…read moreParkvale Bank when I was born. When FNB bought them it became terrible. Haven't gotten a penny of interest on the savings account in years (despite what interest rates are now) and then they started charging me a monthly $10 "maintenance fee." I have been trying to close the account but they say I have to come in person (I live out of state). I called saying I wanted to close the account and please send me a check for the balance. They told me they don't do that and I need to go to another online account and transfer the money out and then call a branch and close it. So I did this and low and behold I get an email from my other bank saying that the transfer was returned at FNB's request (and slapped me with yet another fee for the return). I call FNB and they say I must come in person now. Let's talk when I had a checking account with them... they just one day up and closed it because....? I had a credit card and when it expired they told me they could not mail me a replacement because I live out of state. So that was gone. Like...why are they in business???? Every experience has been bad. Will probably never get a dime of what's in that savings account. Pay day for them!!

So, you guessed it! The same bad service! Did EVERYTHING I said I do above and have included the…read more"attention loan department" on front of envelope. I keep doing EVERYTHING they tell me to do and nothing is helping!!! Noticed that on December 15th they applied principal payment to my mortgage payment again. Called and they fixed their mistake but are trying to charge me $16.72 for it! Wtf!?! I'll be calling tomorrow again! I have read their payment policy and it clearly states that I can make payment by phone even though they've told me I cannot. I'm looking for a lawyer that can take this on bec I'm sure I'm not the only one. And it's stealing our money bec we aren't getting all of the benefits of a principal payment. Stay away from first national bank! Thieves! Called and spoke to same young lady I called on the 4th re their mix up again. She did everything right. It's the processors messing up my acct!!! So illegal too....the $16.72 she said is a late fee. How is there a late fee when you took my principal payment on Dec 15 and applied it to my mortgage that you pull every 1st of the month. You get caught on the 4th and have to fix your mistake and on the 8th you want to charge me a late fee!?! I'm still within my grace period of 16 days so no matter which way you look at this, IT IS NOT LATE!!! You are such a thief!!!! I wish I could get a 2.6 rate somewhere else and be done with this bank. So frustrating and disgusted.