FNB has 3 times frozen our bank card, citing un announced out of state use. They claim to require…read moreone to le them know you are going out of state, before using their bank card. This is not only illegal, but false as well. They allowed me to purchase meals, rooms, items, etc., all over the USA. But once, at a coffee shop in NC., they said the purchase looked suspicious and froze the card... While I was on vacation. Again, while traveling around the USA, using the card for purchases, I stopped for fuel along I 40 in OK. and bam! They froze my card citing possible foreign hackers using my card. It was a Love's station. The last time was 2 days ago at my daughter's wedding. We signed up for Uber for the first time and decided to add it to the list of cards that could be used. Uber sent a test charge of $00.00 and FNB froze the card. Customer service is a joke to these people and their IT dept., seems to have free reign. A bank MAY NOT require one to notify them if they travel out of state! Outside of the country is understandable, but not out of state. The smug, condescending attitude of their so called "Customer Service reps" is also sorely lacking, and any attempt at contacting FNB to file a complaint, is impossible. US Consumer affairs and the Bank Commission, however, seem to generate an immediate response. Closed all my accounts with FNB and will not return.

Jon P. is a brilliant person. Sir, you know FNB !!!…read more My bank Park View Federal was taken over by FNB also. My brother and I pay on my deceased father equity loan. We missed 4 payments and were threatened with foreclosure on a $25,000 loan! I spent approximately a month trying to resolve the problem. We were charged $500.00 more than the payments and late fees added up to. No one in Hermitage can tell me how this amount was calculated. I've contacted several Federal organizations to investigate this. My father had done business with Park View since 1965. This an exceptionally cruel bank... DO NOT do business with them or open an account.

I am extremely happy with the service of this Bank. I…read morerecently applied for a home equity line Credit.Other banks were not even considering HELOCs because of the pandemic. I was walked through the process with kindness that I didn't expect from a bank. The vice president of the bank treated us like we were family. The interest rates were great and we received twice as much as we asked for !! I highly recommend this bank.

This review is for the branch in Canfield, Ohio. This is the same bank however the Canfield, Ohio…read morebranch isn't listed. The general public should know. Went into First National Bank in Canfield, Ohio to cash a check drawn on this bank. The teller refused to cash the check as it was for 2500.00 stating they do not cash checks for an amount over 2,000.00 even though they are the account holder's bank. I was stunned as I had never heard of this. The teller began arguing with me and just repeating this is company policy. I demanded to speak to the manager. Eventually the manager appeared. The manager had an extremely disrespectful attitude from the beginning and insisted there are no laws where they must cash any check. Sounding ridiculous, I told her I was leaving, and I will take this up with your corporate office. Her response was, good get out. Again, this is the branch manager. I looked online and discovered she is correct. In the USA, banks don't have to cash checks for anyone. I called back to apologize for my ignorance. She refused to come to the phone. I did tell the person to whom I was speaking that I was still placing a comment on google and calling the corporate office about this. I attempted to call their corporate office. The publicized phone number hangs up on a non-customer. I called two other branches. I was told other than calling that number they can't help me. Now I can clearly see why the bank maintains a less than helpful stance in this community, and the branch manager had an attitude.