Alex needs to attend a class on customer service. My elderly mother has been going to this place…read morefor years. She is nearly 90 yrs old and sometimes we don't know until the morning of the appt whether or not she is physically capable of getting there. This morning, she was feeling too weak and forgot to call and reschedule. Alex called to bitch out her caretaker this morning for not being able to make it there. After hanging up on the caretaker, he proceeded to CALL MY MOTHER AND BITCH HER OUT!!!!!! Wait WHAT? She has literally been an EXTREMELY loyal customer since they opened! Absolutely RIDICULOUS customer service - the situation was nothing more than a miscommunication and multiple apologies were made; Yet Alex felt the need to be a dickhead. Great news Alex! It won't happen again!

Clean and professionally managed. The technician was very good at getting out my ingrown toenailsread more

Horrible customer service. I returned to this salon less than 15 hours after my service due to the…read morewrong shape of my acrylic nails. Had I realized during the service I would have notified them however I am not a nail tech and have not had issues here in the past. The tech applied to nails at an upward angle causing them to ramp upwards. when I have gone to this shop in the past with different tech my nails were flat and shaped like a normal nail. despite being a loyal customer to this business they would not give me my money back or fix the service. They only offered a half refund. Will be taking my business elsewhere.

Rushed service gel pedicure and paid $70. Was definitely not worth the price for the terrible…read moreservice.

I don't recommend them solely because of false advertising; they have on Google that they're open…read moreuntil 5p Sunday and on Yelp advertise a 4p closing. I just walked to the door at 3p Sunday and it's totally dark. Closed. Do better with your advertising and stop wasting peoples time.

Never again! The lack of ventilation gave me a killer headache from all the nail product fumes…read morethat lasted all day. The technician did not speak English except for a very few words, so I could not even tell her not to cut my cuticles. The rhinestones started falling off the next day -- I've never had that happen when they were done at other places. Prices were not listed on the website so I could not tell when booking. I could go on...

I was a walk in. The ladies were very accommodating and attentive. My gel manicure is perfect. Will…read moredefinitely be returning.

Just want to say that I've tried many nail salons in lower township…read more The technicians here are great. (Have gone to Annie several times) I'm pleased with the results. She is very helpful in selecting the color, and does a top notch job. Place is clean.

Terrible pedicure. Water was cold, no introduction, didn't clean under toenails. Nothing between…read moretoes, sloppy cuticle trim and moisturizer applied to wet legs. Go someplace else, not worth $40.

I had a 9:30 appointment. Both text and website stressed the importance of arriving on time. Was…read morethere at 9:25 for an appointment with Katie. Sat at the pedicure chair for a half hour and Katie never showed up. When I got up to leave, the owner just said, "Katie will be here soon." Well, I already sat there for a half hour. Would not recommend this establishment.

Highly recommended if you need nails that are no weaker than steel…read more I've been going there for acrylics for three years now and every time I go somewhere else for tips, I regret it because nothing compares to whatever they use. I'm pretty hard on my nails and they never break or start to look nasty before a fill. The staff are also super nice and very good at what they do. They only lose some points because they're always playing a Celine Dion concert DVD.

Had a great experience with a mani-pedi. First time for me. A nice soak and massage of legs and…read morefeet. Great job on the nails, cuticles and two coats polish. My nails really needed cleaned up. They look great now. They were busy but had time for walk-ins as well. Family was able to shop while they waited for me.

Disgusting they don't use clean tools or sponges. Got a pedicure and the tech tried to use dirty…read moretools, as soon as I said something she said "oh sorry" and ran into the back, pretty sure she just ran them under the sink.

Went for a gel nail polish manicure and after a week it's already coming off . I asked the lady is…read moreshe can do an extra layer but didn't do it .

Professional and caring staff. Kaitlyn is a wonderful stylist who gives great hair cuts and never…read moredisappoints. 9 Salon is a full service beauty salon with knowledgeable operators in cosmology. Highly recommend this salon.

My hair is very thick and course, Carrie always gives me a wonderful cut and easy to style cut.read more

Pat and Kelly are your go to gals for hair color. Debi is your go to for bright colors and joanne…read moreis just super high energy. They can help you with anything you need.

Pat helped me pick the exact hair color I needed for my well water hair, if you are a novice like…read moreme she's the go to girl! I got amazing results and my grey hair is toned away from the nasty brassy hue. I love their products, no more box color for me! :)

I frequent this business every two weeks all year long for a natural manicure/pedicure…read more The Technician that I go to is very thorough, especially with my pedicure. This salon is very clean and relaxing. The people that work there seem to enjoy what they are doing and have a good relationship with each other.

Amazing nail spa! I had a great experience! I was unable to get my nails done before out family…read moretrip, I always go to the same woman at home so I was not looking forward to trying a new nail salon but I had a great experience. Everyone was very inviting, friendly, and did a great job with powder nails and gel toes. I got my nails done on 8/21 and they are still in great in shape! I would highly recommend!!