Cancel

    Open app

    Search

    First Merchants Bank

    1.0 (1 review)
    Closed 9:00 am - 4:30 pm

    Get information

    You can now request information from this business directly from Yelp

    Services - First Merchants Bank

    Personal banking

    First Merchants Bank Photos

    You might also consider

    Recommended Reviews - First Merchants Bank

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    4 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - First Merchants Bank

    First Merchants Monroe Regional Office - logo

    First Merchants Monroe Regional Office

    (3 reviews)

    My original trust was made with Monroe Bank and Trust. Recently I needed a certification of trust…read moreexistence from Monroe MI. FMB Private Wealth Department. After many attempts to get to the Private Wealth Department, I finally got to speak to Marshael Murphy 10/19/23. He said there was nothing he could do to help me. I asked if I came in with my trust and sat down with FMB attorney and stated that I was the grantor and trustee and that nothing had changed would they be able to issue a new certification of trust existence. He stated that he would talk to the trust attorney and get back to me. 10/30/23 After not hearing from Mr Murphy I called and he stated "What I wanted they can't give me". That I had to contact my own attorney and have him issue the certification if trusted existence. I would not recommend this bank for a trust.

    I am so disappointed in First Merchants Bank. Monroe Bank and Trust people assured me that the new…read morecompany would be just as easy to work with - but with more benefits. It was okay for the first year. This month I needed some help with my mortgage, and I tried contacting them starting the 11th of the month. It took three more attempts to finally find out what I would need to get assistance - and by then my payment was late and my credit took a 70 point hit. In addition, their way of assisting was so far from how MB&T did it, it would not be worth bothering. If they had not taken three weeks to respond to my emails, and phone calls, I would have done something other than allow the payment to be late and hit my credit. I just kept assuming I would be getting accurate and timely assistance and that did not happen. I am very upset that they put me in a position of such a credit hit. I didn't deserve their lack of caring. I really tried to do the right things....

    First Merchants Bank - banks - Updated May 2026

    Loading...
    Loading...
    Loading...