This review is long overdue. I had to make a difficult decision, for me, to address my overly…read moreprocessed and damaged hair and wear a wig, I was nervous and anxious and completely unfamiliar with the process of purchasing a wig. I cannot say enough about the great lengths both Kyle and Hailey went to to make me feel comfortable, confident, and prepared to re-introduce myself as a woman groomed from head to toe. If you value customer service, friendly but professional service, I highly recommend Hailey and Kyle! P.S. Kyle, everyone is jealous of the cut you gave me :-). Thanks for being a bit of a bad ass!

When you are trying on wigs and there is a $800 sale on the line, you get good treatment. After the…read morepurchase and you come to pick up your wig, forget it. All customer service is lost. The rudeness comes out. Don't bother trying it on and helping your customer. Just stand there and say it's all yours now. Figure it out. Figure it out?????? All I was asking for were tips on how to "train" it. I am new to this. At first I thought he was being funny. But the longer he talked the more I knew he was being sarcastic and rude. Must have been having a bad day. Customer who PAID gets the backlash. Do not waste your time there. There are several other places that would be willing to take your money and be flnocd.

I always struggle to find someone who can do a good pixie and at a fair price. I read a few…read morereviews about Hizair, reviewed the pricing options and was fortunate enough to book something right away. I live in Buffalo, but love this part of N Tonawanda so decided to try it. It was a FABULOUS experience. Chrissy greeted me and began to ask about my hair, and gave me some suggestions as well. I had also booked a brow wax, so she did the wax first, (which was great), shampooed my hair (love that because not all places that I have been too will do that) and then gave me an EXCELLENT pixie. I wasn't sure which of the pricing structure my visit would fall under (the short cut or the short cut+) and was BLOWN away when my visit (minus tip) was under $50. I am so glad I discovered this little jewel and will definitely be returning.

Friendly, and accommodating, they fit you in with walk-ins. All ladies do a great job, listen to…read morewhat style you are looking for.

I had a great experience here! After my stylist of many years, a friend who does hair…read moreprofessionally but was nice enough to do mine at her home, moved farther away I decided to try someone new. I was pleasantly surprised with the classy decor & friendly staff. My stylist, Amanda, was super friendly and really "got" what I was going for with my cut. Unlike previous experiences I didn't have to wait around well past my appointment time to be seen and my stylist wasn't manicly trying to work on multiple customers at once. Most importantly I love my new hair cut and color! It was also quite reasonbly priced compared to other salons I've been to in the area and definitely way cheaper than what my friend's salon was charging before she did my hair at home. I'm stingy and lazy with hair appointments - I'm generally someone who touches up their own cut and color between the three or four professional appointments I make in a year but this experience, and the proximity to my house, makes me consider getting it done professionally on a regular basis.

My experience was absolutely horrible!! My haircut got rushed and the worker clipped me in the head…read moremultiple times!!

Why did you butcher me instead of giving me a low taper fade. I actually have a girl at school and…read moreshe said she does not want me any more. I do not recommend this place for anyone under age of 12.

Google reviews of this place had me slightly concerned as to the pricing/professionalism. Upon…read morereaching out to book an appointment however, my worries were assuaged. Not only is Jaklin and her crew kind, upfront, and professional, her salon is clean and well-kept. My hair was beautifully done in record time and at the price clearly stated when we spoke. I was given great advice on maintenance and upkeep as well. I will be returning here for as long as they're open!

Website lists price at $150. I requested short knotless boho braids. I have been here before. They…read moredo excellent work, but are never there when you show up for your appt. Once I get there, then they call the stylist to come. Then the owner, Jacki, will apologize on the phone. I expected that, but I did not expect the stylist to wait until she put in 7 braids to tell me that she was charging $250! I showed her the website price and asked why my requested style was a full $100 more. She belligerent refused to take $200. Once I packed up, she said she would do it for $200. Now why would I want an unhappy braider on my tender scalp? So, I left. If you go here, get the details straight before your braider begins. Never coming back.

I support a client with special needs who made an appointment for a haircut. The salon was…read morewonderful working with her to accommodate her needs offering a dry cut to avoid a long sitting experience. We walked through the closest, but incorrect, door and was greeted so pleasantly by a stylist who graciously helped find out who was taking care of my client so she wasn't needing to move around a lot. The stylist that took my client, Alana, was so patient. She explained what she was doing, she engaged in great conversation and was accommodating for my clients needs during the cut. We couldn't be happier and more grateful.

My husband gifted me with a gift card for a signature mani & pedi! I called pretty far in advance…read moreand they worked with me to make sure I would have an appointment where I would not be rushed or anything. At the Hamburg location, the nails section was all upstairs. They had relaxing music playing and the waiting room was decorated to be super modern and almost cosmopolitan glam. I didn't have to wait long. Everyone wore a mask appropriately. They had a great selection of polish. The manicure and pedicure was great. Lots of moisturizing treatments with warm gloves and paraffin wax. They offered coffee, yea, or water during the pedicure. Everything was really clean and sanitized in between clients. This experience was also on target with what you would pay at some of the local competitors, like Kim Lee or young nails and the experience was just much more elegant and relaxing.

If you're not getting your hair colored or brows done at this place then you are doing life SO…read morewrong! I've been searching for so long for a good place to get my color done at and a place that i actually want to go back to and i FINALLY found it! I've followed Natalie on social media for some time and shes so beyond talented, when i saw she was opening her own place i HAD to give it a go. After turning brassy at my previous salon i knew i needed to come here to get my ideal color and cut and I can't express enough how happy i am that i did. I called with intentions to see pretty much any stylist at this salon, all of them do great work. When i called to book my appointment the girl who answered the phone asked if I had a stylist in mind and i informed her no, and ended up booking with her. Appointment day finally came and as i walked in i was greeted by an adorable doggy and the girl at the counter, the salon is not very large and is an open concept, love that! It is a bit hard to find but parking and the entrance is in the back! Bri came over and introduced herself and we got to work. I discussed with her what i was looking for and told her the most important thing to me was to get rid of any existing brass and go lighter. She was super fun, friendly, and informative...personally i feel its important to have a good vibe between you and your stylist and im happy Bri and i got a long quite well! I loved how all of the stylists and clients were all in one big conversation at one point, it's like a big family of girls there and im so jealous that their day is like that every time they come to work. The girls and conversation alone made me want to come back. My hair also turned out AMAZIN! Bri deff worked her magic on my haor and i was so thrilled when i left! I can not wait to go back in the next few weeks and see what she does, to me its perfect but she told me that is will look even better next time i come back in now that all the brass in my hair is gone! Thanks so much to Bri, all of the ladies who worked there and the adorable fluffy door greeter! (Check out her Instagram account hairbybri7)

Overpriced, underwhelming, and not worth the time or money. It's more image than true expertise…read more It's not upscale!! It's sloppy at best and feels predatory in practice. I gave Hair Reformation multiple chances, hoping the next visit wouldn't feel like a rip-off. BIG MISTAKE. I went in May as a new client, after not having done my hair in 10 months. Cheyenne recommended I get their "The Works" an all-inclusive package where she could do whatever was needed: full highlights, glaze, haircut, the works. I agreed, hoping for a real transformation. They took before-and-after photos for Instagram, which I didn't want but went along with. The total was $490 with tip. The color was ok but my white hairs still showed, and the highlights were so subtle that when I pulled my hair back, it looked mostly like my base color. The haircut was minimal, just trimming the ends AFTER drying the hair. They told me to come back about 1.5 months later for a glaze, so I did. I went back for my second appointment with Cheyenne as advised, and received a simple glaze TONER and blow dry for $212. After the second visit, I went back and forth about canceling my next appointment but, against my better judgment, I decided to give them another chance. A month and a half after that glaze appointment, I had my third appointment. On that day, I found out I was scheduled with Elise because Cheyenne had gone on leave. Cheyenne had put me with another stylist before leaving. I went in expecting a half highlight and a cut at a reasonable price, but was charged $300 for a "half highlight," $100 for a "haircut". The haircut was exactly 4 quick snips AFTER blow-drying, really the audacity they have!! Plus I tipped $72 (the tip is prompted on the payment machine with suggested amounts, and the staff are standing there watching while you choose) the total was $472. The half highlight covered about half my hair. And my hair ends were still damaged. When I returned home and checked my credit card statement, I realized the price was almost the same as the "Works" visit--only about $18 less. I called them for clarification, I was told a "half highlight" is basically two foils, there's just one price regardless of amount of hair highlighted and Elise "just charges more than Cheyenne." None of this was communicated in advance. They brushed it off as a "miscommunication" and said next time they'd tell me. If I had known the half highlight was priced the same as a full highlight, I would have done my whole head -- not paid nearly $500 for a partial job just to be told to come back in 2 months for "THE WORKS". In just six months, I paid a total of $1,174 at Hair Reformation. They're trying very hard to create the image of an upscale salon. They make you sign a contract before service, use Dyson hairdryers (which I have at home), use Iles hair products, and promote them for clients to use at home (Cheyenne tells every client that if she could drink Iles product she would, same pitch to everyone ) they sell those products in the salon as well. This place hides behind a fancy image while nickel-and-diming clients. To top it off, even the consultation is a paid service ($35 for 15min) unlike most salons where it's complimentary. AND after the consultation they charged for part of the service. Charging for something as basic as a consultation shows just how money-hungry they are. I've had far better service at international salons for a fraction of the price. Save your money and avoid the disappointment. I hadn't intended to write a review and was planning to keep this to myself, but what happened last was the straw that broke the camel's back. They sent me a message to confirm an upcoming appointment, which stated that by confirming, I agreed to their policies. And it also said appointments will not be held without a confirmation. I chose not to confirm because I had already decided not to return. When I called to double-check that my appointment was actually cancelled, they said I would be charged 50% of the service. I was so frustrated that I told them I would dispute any charge if they tried to bill me. And they ultimately did not charge me. That final experience prompted me to write this review so others are aware of how they conduct business and handle customer service. I wish I could give them 0 stars because they don't even deserve one.

Excellent service and reasonable prices. They listen to what you would like and make you look…read moregorgeous! I definitely recommend this salon.

I just had my second haircut at Andrew's and I really like this place. Both times, Alicia has cut…read moremy hair. It's is the very cute strip of Delaware in Kenmore. The first time was in December. I had a Groupon and made an appointment. I never know what I want to do with my hair...I just go in when I think it's too long. Then, I tell the stylist to do whatever will look good on my head. When I did this with Alicia, she suggested an inverse bob. She did a great job, so when I went back today, I said she could do whatever she wanted or a shorter version (for summer) of my last haircut. She did the reverse bob again and I deferred to her judgment on the bangs and the back - she said people don't usually commit to the full layering in the back. I told her to go for it because I trust her. I got another great haircut and with shampoo, it was only $25. No one tried to sell me hair products. An older gentleman, maybe the owner, said, at the end of my haircut, "Are you Rebecca?" I said yes and he told me it was a beautiful haircut. He had been cutting someone's hair the whole time and I thought it was very sweet that he took the time to say hi and remembered my name. This is a very nice, small, friendly place. They have cute metal sign over the nail polish that says, "Finger Paints."